I really like using this casino site, clear and easy to navigate. They offer lots of freebies and really fast customer service that u probably won't need
Company replied
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See what reviewers are saying
Much like Boo casino here there is a really really good balance of win to loss. Definately doesnt feel greedy or cold from a small player perspective. Have to emphasise people to read all relevant ter... See more
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I made a request to withdrawl and sent in documents to verify, was informed i was fully verified on sunday night/momday morning. Withdrawl has since been approved. Its now thursday and still waiting f... See more
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Submitting my ID was a little difficult, had to email it thru customer support. But that worked I guess never got email back telling me tho. So went to chat online with them and Darlene at customer su... See more
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Company details
About Bcasino
Written by the company
bCasino is an online casino offering classic and modern games, including slots, table games such as blackjack and roulette, and live casino.
Players can take part in daily and weekly promotions, including free spins and offers for high-stakes players. The Rewards section also includes Login Rewards, which players collect when they visit the site, and bCasino’s own Tournaments, including tournaments for new game releases.
In the Shop, players can collect gems and exchange them for free spins, rounds on best-selling games, or cash.
VIP members receive additional benefits, including a dedicated account manager and exclusive events and promotions. Customer support is available 24/7, and the news section covers new game releases, promotions and site updates.
Thank you for choosing us!
Written by the company
- Slots, table games and live casino, with daily and weekly promotions
- We appreciate every player who chooses bCasino. Our support team is available 24/7, and we read your reviews to keep improving our games, promotions and service.
Contact info
Elite Business Centre, TREJQA TA' BOX BOX, MSD 1840, MSIDA, Malta
- support@bcasino.com
- bcasino.com
You should know
4.0
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Bcasino
Thank you so much for your wonderful feedback — we're thrilled to hear you're enjoying the bonuses and celebrating some great wins! 🎉 Wishing you many more exciting wins ahead, and we look forward to keeping the good times rolling! 🍀✨
Love it but challenging to win or…
Love it but challenging to win or anything. The free spins could do more better but love it
May 24, 2026
Reply from Bcasino
Thank you so much for taking the time to share your feedback — it truly means the world to us! 🍀 We completely understand that the winning experience and free spins could feel more rewarding, and we genuinely appreciate you pointing this out as we are always working hard to improve and bring the best experience possible to our players. 😊 We are thrilled that you love the casino and we will absolutely take your thoughts on board — wishing you the best of luck and some big wins ahead! 🎰✨
I think your service is really awesome…
I think your service is really awesome and payouts are almost straight away I think yous should be in the top tier on nz casinos much love
May 25, 2026
Reply from Bcasino
Thank you so much for your wonderful feedback and for taking the time to share your experience with us.
We are truly delighted to hear that you find our service to be awesome and that you are satisfied with the speed of our payouts. Ensuring a fast and seamless withdrawal process is one of our top priorities, and it’s fantastic to know that we are meeting your expectations in this regard.
We are also grateful for your suggestion that we should be considered among the top tier of NZ casinos. Your recognition and appreciation mean a lot to us, and it motivates our entire team to continue delivering the high standards of service that our valued customers deserve.
If you have any other suggestions or if there is anything we can do to make your experience even better, please do not hesitate to let us know. We are always here to help and are committed to providing you with the best possible service.
Thank you again for your kind words and for choosing us. Sending much love back to you!
Excellent customer service
I found the customer service to be very helpful, efficient & effective. The agents who assisted me via live chat were really friendly & professional.
The AI is very swift & informative.
April 18, 2026
Unprompted review
Reply from Bcasino
We're so glad we could help you out quickly and efficiently! Your kind words mean a lot to the team. Don’t hesitate to reach out again—we're always here for you.
So much fun and easy to navigate.
March 22, 2026
Reply from Bcasino
We are truly happy to hear that you find our site both enjoyable and easy to navigate. Our team works diligently to create a user-friendly experience that allows all of our customers to explore and enjoy the platform with ease. Your positive feedback means a lot to us, as it motivates us to continue improving and providing the best possible service. If you ever have any suggestions or need assistance, please do not hesitate to reach out. Thank you for choosing us and taking the time to share your experience!
We look forward to welcoming you back soon and hope you continue to have a fantastic time on our site.
Awesome games and staff :)
March 23, 2025
Reply from Bcasino
Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with us. It’s great to hear that you are enjoying the games and that our staff have been able to provide you with excellent service. We always strive to create a fun and welcoming environment for all our players, and your kind words motivate us to keep improving. If you ever have any questions, suggestions, or need assistance, please don’t hesitate to reach out. Thanks again for being a valued part of our community!
B Casino Rocks
Cabrel is my VIP Account Manager and has amazing customer service he is always quick to respond whenever I make contact. Payouts are pretty quick and all my favourite games are here as well. There is also a lot of bonus available fun casino
March 11, 2026
Unprompted review
Reply from Bcasino
Thank you so much for your wonderful review! We're thrilled to hear that everything went smoothly and that you had a great experience. We hope to welcome you back again very soon!
Dont give up just Quit.Ive only just come back too Bcasino and…
Ive only just come back too Bcasino and it has since improved like the gaming is awesome now has most gaming sites available and bonuses are awesome a few things too note read wager requirements its worth it.
March 1, 2026
Unprompted review
Reply from Bcasino
Thank you very much for sharing your experience and for trusting Bcasino once again. It is very gratifying to know that you have noticed significant improvements on the platform, especially in the variety of games available and in the bonuses we offer.
We understand that returning to a platform may raise some doubts, which is why we continuously strive to offer an even better user experience, with a variety of games and attractive promotions that are truly worthwhile. Moreover, it is very important to always read and understand the wagering requirements in order to make the most of the bonuses and avoid any misunderstandings.
Thank you again for your trust and for being part of our community! We hope to continue surprising you and improving for you.
i was widrov to paysafe not many there…
i was widrov to paysafe not many there balanc noting wer ist that many
February 21, 2026
Unprompted review
Reply from Bcasino
Thank you for your review.
If you have any questions or concerns about a withdrawal or your account balance, please feel free to contact our Support team via email or Livechat, and they will be happy to assist you.
This casino is great however a couple issues
This casino is great however a couple things to be aware of: withdrawals are a bit slow and the terms of deposit bonus are tricky, don’t even bother with any bonus period and you’ll have no issue getting your money from them.
February 19, 2026
Unprompted review
Reply from Bcasino
Thank you for your honest review and for sharing your feedback!
We’re happy you’re enjoying the casino overall. We’re always working to improve withdrawal times and make our bonus terms as straightforward as possible. As you mentioned, playing without a bonus is always an option for a smoother cashout experience.
Our Support team is always available should any concerns or questions arise.
Winning 9k on Christmas day
December 25, 2025
Reply from Bcasino
Huge congratulations on your winnings Mark! It must have been an incredible and memorable experience to win such a substantial amount, especially on Christmas day. We are thrilled to hear about your success and hope that this win has brought you a lot of joy and excitement during the holiday season! If you have any questions about your account, withdrawals, or if you need any assistance with your winnings, please don’t hesitate to reach out. We are here to support you every step of the way and wish you continued luck in all your future games!
Helpful casino always got the extra…
Helpful casino always got the extra goods available
January 29, 2026
Unprompted review
Reply from Bcasino
Thank you so much for your feedback, it really means a lot to us!
We’re always striving to give our best for every player.
Reply from Bcasino
Thank you for the feedback! Glad to hear it wasn’t too bad 🙂 We’re always working on improvements and hope your next experience is even better!
Signed up with USD as my desired…
Signed up with USD as my desired currency (an selection offered to me at my discretion). Won a measly $100 USD from an $18 USD deposit via e transfer. Submitted my withdrawal, and that's where the real fun began. First hula hoop, verify your account. Sent all required documents quickly, got an email back 36 hours later saying they were not sufficient. Found said email, send the EXACT same documents back to them, contacted live support continuously, all the sudden they were accepted (go figure). Next hula hoop, I deposited via e transfer as a Canadian, cannot view e transfer withdrawals in my cashier withdraw section... Contacted live support again, they said they will manually process it from their end... Ok... Several days later, no withdrawal received, no update via email, nothing. Go back to live support, get told that I need to close my current account and open a new one in CAD as they cannot process e transfers in USD... Uh, I have been gambling online for almost two decades, I have never had an operator request me to close one account to open a new one in CAD currency in order to withdraw, usually the monkeys working that low can do a quick google search and find a website like xe and do a simple currency conversion, no. Several live chat contacts later, several days later, I have a new account open in CAD. I specifically called out loud, that they would credit my $100 USD as $100 CAD on my new account, trying to steal a petty $38 on the conversion rate. Several live chats later, balance is corrected reflecting the proper amount. Long story short, figure out how to buy and sell Crypto and go to one of the leading casino websites in 2026. This place operates like its 2005 and will make you jump through every hula hoop in order to cash out less then $100 of winnings. Garbage operators, garbage live support, garbage human beings. Watch out for their sister sites like Boo Casino, Galactic Wins,
Mr Fortune, etc. Same garbage human beings that need every dollar in their pocket quickly.
January 1, 2026
Unprompted review
Reply from Bcasino
We’re sorry to hear about your frustration and acknowledge that the withdrawal process took longer and involved more steps than anticipated.
The core issue was a currency mismatch: while USD accounts are offered, Interac e-Transfer withdrawals are only supported in CAD. This limitation required the creation of a CAD-based account to complete the withdrawal, rather than a simple conversion at the cashier level.
Your balance was ultimately corrected to reflect the proper amount, and no funds were withheld.
We appreciate the feedback and have shared it internally to improve communication and processes going forward.
Reply from Bcasino
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s fantastic to hear that you are enjoying the great games we offer and that you find our cashout process to be fast and efficient.
Our team works hard to provide a seamless and enjoyable gaming experience, and your kind words motivate us to keep improving every day.
If you ever have any questions, suggestions, or need assistance, please don’t hesitate to reach out. We’re here to help and ensure your experience continues to be excellent.
Thanks again for choosing us and for your amazing support!
Wishing you lots of fun and good luck in your future games!
Reply from Bcasino
Thank you so much for your wonderful review! We're thrilled to hear that everything went smoothly and that you had a great experience. We hope to welcome you back again very soon!
Always seems to win
Always seems to win, has great fast pay outs also very good customer service
January 8, 2026
Reply from Bcasino
Thank you so much for your kind words and positive feedback!
We're thrilled to hear that you have had a great experience with our platform, especially regarding your wins and the fast payouts.
Our team works hard to ensure that every customer receives prompt service and support, so it's wonderful to know that our efforts are appreciated.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer service team, who are always ready to help.
Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service and a seamless gaming experience.
Thank you again for choosing us and for taking the time to share your experience!
I had a major confusing problem with a…
I had a major confusing problem with a email and with the support of the casino agent darline she help me understand my confusion and problem which made it easier for me to understand and get a solution with clear information
January 8, 2026
Unprompted review
Reply from Bcasino
Thank you very much for your positive feedback! We are truly glad to hear that Darline was able to assist you effectively and clarify the confusion you had regarding your email issue. Our team always strives to provide clear and helpful information to ensure our customers have a smooth and satisfying experience. If you ever encounter any other questions or concerns, please do not hesitate to reach out to us again. We are here to support you every step of the way and ensure that your experience with our casino remains enjoyable and trouble-free. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us. Have a wonderful day!
Reply from Bcasino
Thank you very much for your kind words and positive feedback!
We truly appreciate you taking the time to share your experience with us. It is wonderful to hear that you found our chat support to be consistently helpful and that our team maintained a friendly and polite attitude throughout your interactions.
Providing excellent customer service is one of our top priorities, and your recognition motivates us to continue delivering the best assistance possible.
Everytime im depositinv im not winning…
Everytime im depositinv im not winning and hope payments are include interac too
December 25, 2025
Reply from Bcasino
Thank you for your feedback. We’re sorry to hear about your experience. Please note that all games operate with certified random outcomes, so wins can never be guaranteed.
For Canadian players, we’re happy to confirm that Interac is available as a payment method and is one of the most popular and widely used options in the region. If you’re not seeing it in your cashier, our support team can assist you directly with this.
We appreciate you sharing your concerns and encourage you to reach out to us should you need any assistance at all.
Happy gaming!
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