OTT beschlagswelt GmbH & Co. KG Reviews 367

TrustScore 4.5 out of 5

4.6

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Company details

  1. Fastener Supplier

Written by the company

Du suchst nach Fensterbeschlägen, Türbeschläge oder Fenster-Ersatzteile eines bestimmten Herstellers? Seit 2008 vertreiben wir Artikel von z.B. GU, Roto, Siegenia, Aubi, Winkhaus, BKS, Weidtmann (WW), Wilka, KFV u.v.m. zu tagesaktuellen und fairen Preisen. Haben wir einmal Deinen gewünschten Artikel nicht auf Lager, kannst Du Dich auf unsere excellenten Lieferkontakte verlassen und wir besorgen Dir genau das, was Du für Deine Tür oder Dein Fenster benötigst. Unkompliziert, schnell und zuverlässig.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A reliable supplier

A reliable supplier, they ship the goods within acceptable timeframes (around 2 weeks) to Belgium, and the equipment matches the description provided.
Unfortunately, the prices are relatively high, but they also offer "Roto" brand window accessories, which are impossible to find elsewhere. Shipping costs are reasonable.

July 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Phoned with one of the employes since I…

Phoned with one of the employes since I had questions. They were friendly and helpfull. I ordered my item rightaway and it was even delivered the next day!! I dont know what other people experienced. All was good for me!

October 19, 2023
Unprompted review
OTT beschlagswelt GmbH & Co. KG logo

Reply from OTT beschlagswelt GmbH & Co. KG

thnaks

Rated 1 out of 5 stars

0 ⭐️ !ARNAQUE! HOAX! BETRUG!

0 ⭐️ ! LIARS
—more than 1 year they are still lying! They are still trying to remove my TRUE comments!!!
Even the site has already checked all evidences. THEY ARE ALWAYS LYING!!

Dear readers See what they said? They are liars! Always big liars!!
Check their google reviews, I’m not the only victime! They sent me the wrong link to order then refused the reimbursement! That’s how they make money!!!
To the disgusting company:funny you know why Trustpilot keep my review? Because I sent all proofs! The fact is I returned the product IN TIME but you didn't do the reimbursement! I sent the product in 1 week you said in 1 month? I have all proofs!! LIAR!!

Hope everyone could see it! Using google translate to read if you don’t read English!
I sent a picture of the product to them and they asked me a link. I ordered as they told me, but it doesn’t fit my door ! So I asked them if I could return they said yes but I need to pay the delivery fee. Fine I returned the package in 1 week then I received only 50%!!! I tried to contact them but the refused to communicate!! Is there any official way to make a complaint in German?? I paid 100 euros for nothing!
As my +20 years around the world, I’m sorry to say the most shxt experiences are all in German!!

To Oxx company: You know exactly what happened so don’t play victim!!! Don’t ask me for more docs I have already sent all proofs! Order A245404!

April 18, 2023
OTT beschlagswelt GmbH & Co. KG logo

Reply from OTT beschlagswelt GmbH & Co. KG

They have been trying to return the item for well over a month! What time should you give him to call back! We offered you this, you could have said no. We are also not responsible for your incorrectly ordered direction if you do not read correctly

Rated 1 out of 5 stars

Complete crap !

Complete crap !

Delivery never happened. Responded to one email then....nothing Does not respond to any emails, no goods are delivered. I guess my money is gone. Avoid at all cost !

August 16, 2018
Unprompted review
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