Tickets received quickly. No problems getting in. Printable and scannable. Decent price but a little more than the venue.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I received the tickets I wanted. There were several, helpful reminders. It would be good if the scanners at the venue could be used on printed paper as well as the digital options. Some of us older... See more
Company replied
From ordering tickets, to entry on day of event, all steps were effortless. I would not hesitate to use BigStubs in the future.
Company replied
Worked great! The confirmation came to my email and we printed what was needed to show the ticket monitors. Smooth as silk. And the ballet was wonderful!
Company replied
Company details
About BigStub, Inc.
Information provided by various external sources
Lower prices for sports, theatre, and concert tickets!
BigStub is a leading vendor of sports, concerts, and theatre tickets, with over 30 million tickets to 100,000+ events. BigStub cares for their customers and stands behind its ticket orders with a 100% Money Back Guarantee.
BigStub has more tickets, better service, and cheaper tickets! Order online or by phone and take advantage of our everyday-low ticket prices.
Contact info
1336 N Moorpark Rd #336, 91360, Thousand Oaks, United States
- 1-888-292-8495
- customersupport@bigstub.com
- www.bigstub.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Tickets were printed out and scanned at…
Tickets were printed out and scanned at the door. No issues at all. Great way to buy tickets!
October 14, 2026
Reply from BigStub, Inc.
Thanks, Jenn! We’re so glad you had a great experience and loved your seats. Thanks for choosing BigStub!
Great time!
September 27, 2026
Reply from BigStub, Inc.
Thanks, Jeffery! We’re glad you had a great time. We appreciate you choosing BigStub!
Drinks are too expensive
September 20, 2026
Reply from BigStub, Inc.
Thanks for the feedback, Lucas. We’re sorry the concession prices at the United Center took away from your experience. Those prices are set by the venue and are outside of BigStub’s control, but we hope you otherwise enjoyed the show!
Tickets received quickly
Tickets received quickly. No problems getting in. Printable and scannable. Decent price but a little more than the venue.
September 20, 2026
Reply from BigStub, Inc.
Thanks, Latasha! We’re glad your tickets arrived quickly and everything went smoothly at the venue. We appreciate your feedback and thanks for choosing BigStub!
Great experience
September 14, 2026
Reply from BigStub, Inc.
Thanks so much! We’re glad you had a great experience. We appreciate you choosing BigStub!
It was my first time using it but OK
It was my first time using it but after a few stumbles I figured it out. Trying to use chat assistant was frustrating.
September 7, 2026
Reply from BigStub, Inc.
Thanks, Dorothy! We’re glad you were able to get everything figured out. We also appreciate the feedback about the chat assistant — that’s helpful as we work to make the experience easier and smoother.
Easy download of ticket
August 23, 2026
Reply from BigStub, Inc.
Thanks, Josh! We’re glad the ticket download was quick and easy. Thanks for choosing BigStub!
Reply from BigStub, Inc.
Thanks, Andrew! We’re glad everything worked out smoothly and that you were pleased with the experience. We appreciate you choosing BigStub!
Easy to use…accurate seating
August 21, 2026
Reply from BigStub, Inc.
Thanks, Leeroy! We’re glad you found the process easy to use and the seating information accurate. We appreciate you choosing BigStub!
Easy to purchase on the app
Easy to purchase on the app, select seating, and finding the venue
August 15, 2026
Reply from BigStub, Inc.
Thanks, Crystal! We’re glad you found the ticket-buying process easy and straightforward, from selecting your seats to finding the venue. Thanks for choosing BigStub!
Reply from BigStub, Inc.
Thanks, George! We’re glad you were happy with your seats and the price. We appreciate you choosing BigStub and hope to help you again soon!
Reply from BigStub, Inc.
Thanks, Robert! We’re glad everything went smoothly and as expected. We appreciate your business and hope to help you with tickets again soon!
Reply from BigStub, Inc.
Thank you, Kathryn! We're glad the ordering process was easy and that you received your tickets without any hassle. We really appreciate you taking the time to leave us a review!
Easier website to use than other sites
Easier website to use than other sites. Better prices for tickets
August 8, 2026
Reply from BigStub, Inc.
Thank you! We're so glad you found our website easy to use and were happy with the ticket prices. We really appreciate your business and the great review!
Kelly cancelled due to a family member…
Kelly cancelled due to a family member dying.
The transition to moving the tickets was seamless.
August 1, 2026
Reply from BigStub, Inc.
We're sorry the event had to be changed under such difficult circumstances. We're glad the transition with your tickets was smooth, and we appreciate you sharing your experience.
seats were a bit on expensive side
seats were a bit on expensive side, and angle view kinda sucked cause floor speaker system blocking your view
August 1, 2026
Reply from BigStub, Inc.
Thank you for the honest feedback. We're sorry the seat angle and floor speaker placement affected your view. We hope you were still able to enjoy the event.
It was very easy to purchase my tickets…
It was very easy to purchase my tickets for the AC/DC concert!
July 25, 2026
Reply from BigStub, Inc.
Thank you for the great review! We're glad purchasing your AC/DC tickets was quick and easy. We hope you had an amazing time at the concert!
Reply from BigStub, Inc.
Thank you for sharing your experience! We're glad you found the price reasonable and that your tickets were delivered immediately.
Reply from BigStub, Inc.
That's exactly the experience we want for our customers. We're glad everything went smoothly, and we appreciate the great review!
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