Blackmore IT Reviews 

826
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 363 reviews, reviewers overwhelmingly had a great experience with this company. People love how fast the delivery service is, noting that items arrive promptly and come in secure packaging. Shoppers consistently praise the affordable prices and the impressive condition of the refurbished equipment. Many consumers point out that the friendly and helpful staff makes buying simple and completely stress-free. However, some people mentioned minor cosmetic imperfections such as surface scratches or marks on the casing. Despite these minor visual flaws, buyers found that the machines operated perfectly and offered great value. Most buyers appreciated that customer support quickly handled replacement requests smoothly when unexpected problems arose.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items that match... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with the fast... See more

Quality

People report positive experiences with quality, noting that the devices arrive in excellent condition, work... See more

Service

Reviewers mention positive feedback about service, noting fast shipping, prompt laptop replacements, and... See more

Price

Customers had positive experiences with price, highlighting that goods were realistically priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my order about 3pm on Sunday, the laptop arrived around 10am the following Tuesday, very fast delivery. The item was just as advertised, it looked to be new, not refurbished, not a mark of a... See more

Rated 5 out of 5 stars

Buying a refurbished Dell Lattitude 5430. Product was as described and with the specifications expected. Filters were extensive so I could target exactly what I wanted. 10% discount was straight for... See more

Rated 5 out of 5 stars

During my initial enquiry they asked what I would be using the PC for. I had quite specific requirements and they checked that the software I would be using would be handled OK by the PC although the... See more

Rated 5 out of 5 stars

Blackmore IT made it simple and fast. Their website is a real treat when it comes to easily finding the equipment you need with one a few buzzwords in mind. From order to delivery it was quick and ju... See more


Company details

  1. Electronics Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Computer Store

Written by the company

Blackmore IT boasts an impressive 30-year track record as a leading IT hardware trader. We take pride in our specialisation in providing top-notch quality used computer spares, complete systems, and new parts to our valued customers. As one of Europe's largest stockists of new and refurbished equipment, we are proud to supply renowned brands such as Dell, HP, Lenovo, Apple, Microsoft and various other manufacturers. At Blackmore IT, we firmly believe in the longevity of electronic devices, particularly laptops and PCs. Our commitment to sustainability stems from the idea that these devices can serve many years beyond their first owners, contributing significantly to the reduction of emissions and the conservation of precious resources. By choosing a refurbished device from us, you not only gain access to reliable and affordable options for various tasks, including gaming PCs and high-performance machines, but you also actively participate in reducing your carbon footprint and environmental impact. Blackmore IT stands as a pioneer in providing sustainable and affordable solutions for IT hardware needs. With our wide range of quality used computer spares, complete systems, and new parts, we cater to diverse requirements, from simple tasks like emails to powerful gaming PCs and high-performance machines. By choosing refurbished devices, you play an active role in reducing emissions and promoting responsible electronic waste management. Furthermore, our charitable initiatives empower individuals in need by providing them with access to essential technology. Join us on our journey towards a more sustainable future while enjoying reliable and eco-friendly electronics for all your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

826 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(826)

359 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

iPad is okay

iPad is okay, the charger that come with it didn’t work. Also had to buy another charger, but the iPad took ages to charge

October 9, 2026
Blackmore IT logo

Reply from Blackmore IT

Hi Janet,

We're sorry to hear of this. We would love to try to make this right. Please email us at Sales@BlackmoreIT.com and we'll do our best to resolve this for you, as the item is still under warranty.

Regards,
Blackmore IT

Rated 5 out of 5 stars

Excellent Service

Good item, securely packaged, arrived in good time, excellent service and warranty options, will use again, would recommend, A*

October 5, 2026
Rated 5 out of 5 stars

Just excellent.....

User friendly website is easy to navigate with good filtering to allow you to fine tune a product search. Great range of products, painless ordering process and prompt delivery which has been well packaged. Absolutely delighted with the laptop we bought, excellent condition (B Grade?, great value and worked straight out of the box. We will now use Blackmore IT as our go to supplier for our technology requirements.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

A great buy

I couldn't be happier with my purchase from Blackmore IT! I managed to pick up a fantastic machine at a very affordable price, and it arrived in absolute great condition. The quality exceeded my expectations for the cost.

Finding a well specced refurb PC enabled me to kickstart a long-shelved development project that I’ve been itching to get back to. Everything runs smoothly, the setup was effortless with a clean windows 11 install, and the ordering experience was seamless (and shopping very quick). I am absolutely delighted with the service and value provided. I’d happily buy from them again and highly recommend Blackmore IT

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, product in good condition, battery capacity as expected, price was almost too good to believe. Will buy again and recommend to others.
Many thanks 👍

September 25, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look