Blacks - Glasgow Reviews 

Phoned to enquire about product. Spoke to Daniel, very helpful, informative about Sizing as in EU sizes. Answered all questions on product, offered to hold product for 24 which was helpful and appreciated as was travelling from Perth

Had friendly and relaxed service in the store, happy with purchase. Didn't get Assistant name
As there is no Blacks in Perth have shopped at several different stores and the customer experience is consistently good.

Daniel K was exceptional at helping me find the perfect shoes for a muddy concert. Not only was he happy to help but also put huge smiles on our faces. Daniel’s a huge asset to the shop.

Daniel K helped us with everything we needed when we visited - exceptionally knowledgeable, excellent service and ultra friendly. Made the experience worthwhile. Give the man a raise!

Daniel K in Glasgow central was fantastic. Helped out my friend to get some boots before the pitbull concert and helped make sure it was also waterproof for the event! Thanks Daniel!

Had my Size of Cargos and Fast Delivery

Fantastic service from Andrew..He was very patient and offered his expert advice on different hiking boots.

I went shopping yesterday 26/6/26 and my first stop off was Blacks .The new shop layout is amazing and is fully stocked with so many new brands that I don’t know where to begin . Frances and her team are so super helpful and nothing is ever a problem for her and always and I mean that give 100% customer service . I bought everything you had from the label OEX and the other brand Mountain Peak and also a couple of Montane t shirts . I left footwear today as the last time I was in Andrew the footwear specialist gave me excellent advice and ended up buying boots and trainers . I hope you pass on to Frances and the team that they are truly appreciated for their outstanding customer service.

Andrew was so helpful! He is an amazing asset to your team!

Found what I was looking for easily, a pair of bridgedale socks. Frances was welcoming and met me again for paying, she also told me about a great deal available on the socks.

Great service given by Frances! Made my day 😊 Fantastic experience!

Visited the Glasgow store to pick up a backpack and hiking boots. Daniel was incredibly polite, friendly, and helpful throughout the entire process. He made finding the right gear so easy. Highly recommend!

Returned again today to the store to purchase some new walking boots for my hillwalking club and the boy I was dealing with, Daniel K, had excellent knowledge of the footwear and what would be best suited for me. 10/10 experience! Thank you :)

Brilliant. Frances could not have been more helpful. She was both friendly and knowledgeable. Thanks a lot.

I went to Blacks Glasgow a few days ago to buy a pair of walking boots. Have been assisted by Elizabeth and Liz. Elizabeth stayed with me also when I came back the next day to try more options. Very helpful, professional and supportive staff members.

Popped in today for a hat and anti-blister socks for the Kiltwalk tomorrow and Liz and her colleague were super helpful and friendly. Thanks for making my visit so enjoyable and I’ll definitely visit again.

Do not purchase anything from this company bad customer service and watch was not returned

I had an exceptional time at Blacks in Glasgow city centre today. Went in and asked where the hiking socks and boots were, had a look as I directed to them.

When I asked a member of staff, Andrew, about his recommendations based on needs of one pair of waterproof socks and some others he gave great and detailed advice. I also asked about the boots and he gave recommendations and was clear about what would be best if I were to also be wearing them out and about in town too. He understood that I had a preference toward fitness and recommended the barefoot boots which promote foot strength.

When I went upstairs and had questions about kfs kits, stoves, and tents which would also be good for music festivals, Holly was able to help me out massively. I mentioned briefly near the end of our conversation that I had been looking at the boots and shoes, she actually recommended a conversation with Andrew specifically, whom I had already spoken to. She gave great insights be camping for festivals and for fun generally and had useful anecdotes with stories behind her opinions on different pieces of kit and the brands based on her own experiences. I would definitely recommend going to anyone unsure about anything outdoorsy. I will absolutely be going back again!

Ordered online two different sizes of walking shoes as I wasn't sure what size would be best. Easy return and refund system in place. All I needed was order number to return in shop .