I came in wanting a comfortable everyday walking shoe, and very little idea beyond that. I was quickly greeted by Alex, who explained how shoes differ on wideness brand to brand, and he suggested Me... See more
Company replied
Meadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB
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I came in wanting a comfortable everyday walking shoe, and very little idea beyond that. I was quickly greeted by Alex, who explained how shoes differ on wideness brand to brand, and he suggested Me... See more
Company replied
We called into the store on Saturday and spoke with a very helpful young man regarding a jacket for my husband. We were undecided and he assured us the jacket was new in so no worries about it bei... See more
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The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that... See more
Company replied
Visited Meadowhall store today , looking for walking shoes as my existing ones are causing blisters , I had no idea what I wanted , just want comfort . Alex offered help immediately and explained the... See more
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Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, United Kingdom
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I came in wanting a comfortable everyday walking shoe, and very little idea beyond that. I was quickly greeted by Alex, who explained how shoes differ on wideness brand to brand, and he suggested Merrell. He then went on to explain why a particular model would be perfectly suited to daily walking. I was happy with the shoes suggested, and proceeded to the checkout, where Alex swiftly dealt with my purchase.
Alex came across as extremely knowledgable, helpful, and friendly, and I would suggest a visit to this particular store to anyone looking for comfortable shoes.

Reply from Blacks - Meadowhall
Visited Meadowhall store today , looking for walking shoes as my existing ones are causing blisters , I had no idea what I wanted , just want comfort .
Alex offered help immediately and explained the difference in the shoes available, very knowledgeable, not pushy just nice , we had a lovely chat about walking and life in general, Alex a credit to your company, look after him

Reply from Blacks - Meadowhall
We called into the store on Saturday and spoke with a very helpful young man regarding a jacket for my husband.
We were undecided and he assured us the jacket was new in so no worries about it being sold out.
We went in again on Monday to check the size was right as l had been on line and had a 10% discount code from Blacks for a first online order.We spoke with Sheila and while my husband was trying on the jacket she spoke to her manager Scott who said he would honour the discount.
We have shopped in Blacks in Meadowhall before and have always been delighted with the staff and the quality of the items we have bought.
Well done.

Reply from Blacks - Meadowhall
The staff are very friendly and helpful. Especially Rhyas who was very knowledgeable about shoes and sizing. He really helped me pick the right boots that I needed. Thank you very much

Reply from Blacks - Meadowhall
Called into Blacks to buy a pair of walking shoes. I was greeted by Kasper who was very friendly & knowledgeable about what I wanted. Nothing was too much trouble as I couldn’t make my mind up but the advice he gave me was spot on. Im very happy with my purchase.

Reply from Blacks - Meadowhall
Extremely polite and very very helpful (Malin and the cashier)

Reply from Blacks - Meadowhall
Lisa was extremely patient, I am not the easiest person to deal with but Lisa really helped me find a pair of trainers that worked for me. Thank you Lisa.

Reply from Blacks - Meadowhall
Nice new layout...
Friendly staff, Sheila & Scott were very welcoming, approachable & helpful.

Reply from Blacks - Meadowhall
Alex is a credit to the brand - I had not been to Black‘s before but I will certainly be back.
We were looking for walking shoes, and we definitely found the right person to help us. Alex was extremely helpful, friendly and attentive, and not least knowledgeable, not only regarding footwear but many other products.
Thanks Alex!!

Reply from Blacks - Meadowhall
We popped in yesterday looking for trekking shoes, and Alex was so welcoming right from the start genuinely friendly, patient, and incredibly knowledgeable. He took the time to understand exactly what I needed, explained all the differences clearly, and helped me find the perfect pair that fits perfectly and feels great straight away. Couldn’t be happier with the recommendation thanks entirely to Alex’s expert guidance, we got exactly what was right for me and left feeling so confident. Such wonderful, helpful service thank you so much, Alex!

Reply from Blacks - Meadowhall
Alex was incredibly helpful and provided great customer service. He helped us find the right boots and raincoat, making the whole shopping experience easy and enjoyable. We really appreciated his friendly advice and patience. Thank you, Alex!

Reply from Blacks - Meadowhall
Alex helped me choose some new work boots. He’s very knowledgeable about the different brands, and he goes through the individual feature’s of them, but most importantly he finds out what you actually need from the product to help you find the right ones for you own requirements rather than just dive straight in to selling any to you. Very happy with my purchase, and the service, knowledge and shopping experience was 10/10!

Reply from Blacks - Meadowhall
The member of staff ,Sheila was very friendly and helpful without being pushy.Overall the experience of shopping in the store was excellent.

Reply from Blacks - Meadowhall
Went into Blacks at Meadowhall as I was looking for new boots always a time I don’t like as working through the options is a nightmare. Dropped luckily on Alex who was polite knowledgable and he helped me pick the correct boots. No hard sell just good advice and inside knowledge. Can’t recommend him enough

Reply from Blacks - Meadowhall
Planned a trip to Iceland and Alex assisted me in finding the right hiking shoes. Super friendly and very knowledgeable. I hate shopping in general and have no clue about hiking shoes but it was nice to have a good experience. Alex was patient and I didn’t feel rushed. Absolute star!

Reply from Blacks - Meadowhall
Alex was an absolute legend and helped me pick out the perfect boot very much appreciated

Reply from Blacks - Meadowhall
Assisted by Alex in the Meadowhall store today whilst purchasing a new winter coat, was very attentive & knowledgeable, without making me feel at all pushed or rushed, made my normal hatred of shopping a pleasurable experience, a genuinely lovely guy! Thanks Alex

Reply from Blacks - Meadowhall
Always a pleasure to go in the shop the staff are always helpful and friendly a special mention to Lisa for helping me with a Gilet I was buying. She reassured me which size to go for.. it’s so refreshing to find such good customer service.

Reply from Blacks - Meadowhall
Hubby needed new walking shoes. Olivia couldn't have been more helpful. She was friendly and patient as he tried on about 5/6 pairs of shoes. She was informative and helpful. Thank you.

Reply from Blacks - Meadowhall
Excellent service from Peter and Olivia at Blacks today. I went in looking for a pair of waterproof outdoor trainers and Peter couldn’t have been more helpful. I must have tried on seven different pairs, and he was incredibly patient, bringing out numerous options and taking the time to explain the differences between them, including hydrostatic heads and the different levels of waterproofing. He was knowledgeable, friendly and genuinely seemed to want to make sure I left with the right pair rather than simply making a sale. Olivia was also really friendly and helpful throughout. Nothing felt like too much trouble, and we left with exactly what we needed and a really positive impression of the store. Great customer service from both of them — thank you!

Reply from Blacks - Meadowhall
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