Blacks - Meadowhall Reviews 

Assisted by Alex in the Meadowhall store today whilst purchasing a new winter coat, was very attentive & knowledgeable, without making me feel at all pushed or rushed, made my normal hatred of shopping a pleasurable experience, a genuinely lovely guy! Thanks Alex

Always a pleasure to go in the shop the staff are always helpful and friendly a special mention to Lisa for helping me with a Gilet I was buying. She reassured me which size to go for.. it’s so refreshing to find such good customer service.

Hubby needed new walking shoes. Olivia couldn't have been more helpful. She was friendly and patient as he tried on about 5/6 pairs of shoes. She was informative and helpful. Thank you.

Excellent service from Peter and Olivia at Blacks today. I went in looking for a pair of waterproof outdoor trainers and Peter couldn’t have been more helpful. I must have tried on seven different pairs, and he was incredibly patient, bringing out numerous options and taking the time to explain the differences between them, including hydrostatic heads and the different levels of waterproofing. He was knowledgeable, friendly and genuinely seemed to want to make sure I left with the right pair rather than simply making a sale. Olivia was also really friendly and helpful throughout. Nothing felt like too much trouble, and we left with exactly what we needed and a really positive impression of the store. Great customer service from both of them — thank you!

Scott & Malin really took time to answer all my questions and provide great insight to what would be the best product for me, without any hard sell. Even comparing products they didn't carry to see if they might be a better option.

Kasper did a great job helping me pick out the right shoes for my next mountaineering trip. Kasper helped me with specialized knowledge and an objective view on the shoes.

I'll definitely be back for more gear! 🤙

The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that day. Really poor experience in total 3 journeys to store and 5 hours of time!! What a waste of life!!

Great product at really good sale price. Clear communication and really good service from staff at Meadowhall store when I collected them

Good range of shoes.
Staff friendly and knowledgeable(Alex in particular).
Great overall experience.

I went into the shop in Meadowhall to buy some shoes. While my size was not available in store (I'm a 13/14) a very knowledgeable salesman spent time with me advising on what would be ideal and I was able to order them online. They arrived, they fit and I'm very happy with them.

Good customer service from Lisa who helped re choosing and purchasing walking boots.

The staff were great. Alex really helped us, recommending and guiding us based on our specific needs. Fantastic service by Alex, highly recommend the shop.

Went in today to get an osprey bag, with the help of lisa I found the perfect one for my trip. Lovely lady, extremely helpful.

Really good and helpful staff all round.
Lisa was great.

I bought two pairs of Merrell trainers from Blacks Meadowhall store on 4/8/26. The assistant who helped me was Alex. He was attentive, patient and professional. He was friendly and welcoming and did not rush me. He is very knowledgeable about Merrell shoes. It's difficult for me to get shoes to fit me, having one foot bigger than the other, but Alex made it a very pleasant experience for me. Thank you!

Alex was extremely helpful and knowledgeable about the shoes we were interested in buying. He took time to explain about the products and help us make the right decision. Thank you!

Absolutely brilliant service the wife needed some new hiking shoes, Alex was professional, courteous and very friendly highly knowledgeable.
I would highly recommend this store thank you for a great experience.

Recently purchased a pair of walking trainers from Blacks in Meadowhall. Peter was very friendly and helpful. He gave very good advice in helping me choose my shoes.
I would also like to mention Olivia who served my wife on another occasion. She was extremely patient and helpful to my wife when she tried on trainers. We did not buy on that occasion, but the excellent customer experience means we will return to the store.

How refreshing to walk into a shop to buy walking shoes and to find staff who are there, so helpful, and also extremely knowledgeable! Alex couldn’t have been better, recommending which brand would probably suit my foot type better (and why) and even which particular shoe. A really friendly and super helpful person. Couldn’t recommend highly enough.

I was well looked after by Peter in the meadowhall store., I bought several items including t-shirts, backpack, shorts and 2pairs walking trousers.
Peter was very knowledgeable and offered good advice., It was refreshing to get expert tips and suggestions in this day and age.