bloomingdales.ae Reviews 

9
•
TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

9 reviews

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2.7

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(9)

1 review in the last 12 months

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Rated 1 out of 5 stars

It needs to learn to act like a luxury company

I was excited when I started affiliate marketing with Bloomingdale's. However, this company is delaying the approval of purchases in their system, even after 60 days

They claim these problems are due to a temporary malfunction in their system. Frankly, this is a ridiculous excuse for a luxury company and sounds very ugly 👎🏼

If you sell luxury goods, you can't progress with the people you work with in this way. This kind of behavior creates antipathy in others. Even worse, you tarnish your own reputation

I think you're only doing this for the money 💰 You have no emotional connection with the products you sell; maybe you even curse them in your head !

You URGENTLY need to change your mindset because you look quite bad in this state

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Great quality control service

Recently ordered a LaDoubleJ silk tunic from Bloomingdales. Instead of sending it they called me to tell me they cancelled my order as they had found stains in the tunic before sending it. They even sent me photos. Not the outcome I wanted, but a great service!

October 8, 2025
Unprompted review
Rated 2 out of 5 stars

Awful experience with the delivery

Awful experience with the delivery, they did not deliver the day they promised, called several times the other day, I do mot know what for. The bloomingdales official account promised the delivery partber will send an sms, not a call. Finally disturbed my dog and me. Awful experience

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Big name can't handle a minor issue

I recently received a gift from Bloomingdale's — Ichendorf Milano set of 6 tea cups with a pot. When I opened one piece at home, I realized the design was not to my likings and decided to exchange the entire set. However, during the exchange process at the store, while the staff was opening the box themselves, they discovered that a small decorative snail attached to one of the saucers had come loose.
Shockingly, instead of understanding that this could easily happen during transport or poor packaging by their own staff— and despite the fact that the item was still in perfect, unused condition — a staff member named Taj immediately refused the exchange. Even worse, when I kindly offered to PAY for any repair service, he still declined any form of support. I am deeply disappointed with how Bloomingdale’s handled this situation.
For a brand that claims to stand for luxury, quality, and customer satisfaction, this was a completely unacceptable experience. I expected better — both in customer service and in the flexibility to resolve a very minor issue fairly.
Sadly, as a regular costumer this experience has made me rethink shopping at Bloomingdale’s Home, and I would not recommend them to others based on how poorly they handled a simple exchange request.
Regards.

April 23, 2025
Unprompted review
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Rated 2 out of 5 stars

Extremely slow website

Extremely slow website. They need to do a with images / speed up page uploading times, as it does not offer a good user experience.

March 14, 2025
Unprompted review
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