Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and s... See more
Company replied
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Review summary
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I had my tongue pierced a week ago, i think her name was courtney, and I honestly couldn’t have asked for a better experience! 🥰 Even though it was her first time doing a tongue piercing, she made me... See more
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I wish I could give a higher rating!! The staff today (Sunday 5th July) were wonderful. I desperately needed a piercing removed from my nose as it was stuck and embedded and Anna (Red and Orange hair... See more
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I had my ears pierced after seeking advice from the lovely sales assistant. He was so friendly and reassuring. My piercing was performed in a sterile environment using high-quality, sterile equipmen... See more
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Company details
- Clothing Store
- also in
- Body Piercing Shop
- Fashion Accessories Store
- Hair Product Store
- Vintage Clothing Store
About Blue Banana
Written by the company
This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!
Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye
Shop Piercing
Mon to Fri (USA - PST: 12:30am - 8:30am)
Mon to Fri (UK - GMT: 08:30am – 16:30pm)
Helpful Links
Please use the links below to get Customer Service support or to take a closer look at the products we offer.
Customer Service Opening Hours
These hours are when we have agents in the office to answer the phone and respond to tickets & emails.
If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.
Fashion With An Edge!
Written by the company
- Want to Return or Exchange Your Items?
- Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
- Get In Touch
- If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
- Something For Everyone!
- At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.
We Promise to Give Top Quality Service.
We care about each and every customer.
We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.
Contact info
Blue Banana, Saltash Business Centre, Moorlands Trading Estate, PL12 6LX, Saltash, United Kingdom
- +44 (0) 1579 341907
- info@bluebanana.com
- www.bluebanana.com
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They're friendly even at the shops we…
They're friendly even at the shops we love going in there
October 23, 2026
Great first time on line purchase from Blue Banana
Placed my first on line order in the sales section to get a few bits and pieces for stocking fillers for my goth/rock kiddo for Christmas. The items I ordered were of excellent quality and a bargain for the price I paid. Ordering was simple and delivery was quick. My items arrived well packaged. My only issue is that I find the full price items quite pricey so this will be a place I shop occasionally and not all the time.
October 29, 2026
Fast delivery
Ordering was easy and straightforward and items were very quickly received, only 2-3 days. Got my items in the sale so they were even better value.
October 22, 2026
I absolutely love the place
I absolutely love the place. I've been there for 2 of my piercings, hidden helix and forward helix, and they are honestly the best. Love it so much, and will be going back for more. The staff are friendly and amazing, and the jewellery choice is pretty big.
November 7, 2026
Unprompted review
very clean and helpful 10/10 experience…
very clean and helpful 10/10 experience with my vertical labret
November 7, 2026
Unprompted review
Xmas gift and nose ring
I recently purchased a gift and the staff were fab - also my partner had her nose pierced here; super happy with it
Great atmosphere, friendly staff and great range of stock
November 5, 2026
Unprompted review
Blue Banana we're brilliant in sorting… out my order! 100% Positive
Blue Banana we're brilliant in sorting my order and I am very pleased with Blue
Banana.
Brilliant service 100% Positive
Thanks
October 24, 2026
Perfect!
I received my order in great time! The dress is beautiful and feels high quality. I wore it to a wedding party.
October 26, 2026
Reply from Blue Banana
Hello Sana,
We are so pleased to hear that you are happy with your purchase! We hope to see you back again soon.
Kind regards,
BB Team
Reply from Blue Banana
Hello Tee,
Thank you for taking the time to leave a kind review. It's great to hear that you have had such a positive experience!
Kind regards,
BB Team
Myieles was really professional and…
Myieles was really professional and incredible reassuring. She answered my questions perfectly and gave me clear instructions on how to clean my piercing.
Thank you i would definitely recommend.
November 1, 2026
Unprompted review
Reply from Blue Banana
Hello Florrie,
Thank you so much for taking the time to leave such a kind review. We are really pleased that you had such a positive experience!
We hope to see you back again soon!
Kind regards,
BB Team
The shop at Leeds didn't do student…
The shop at Leeds didn't do student discount like Leicester or Nottingham and they couldn't find my blue banana account so I couldn't use my points to pay for an item. The staff were unhelpful and couldn't be bothered to do the student discount instead everything seemed to be too much effort for them and the manager who served me was useless. The one in Leicester gave the discount but the Leeds one was useless. I'd rather give them no stars but I don't have that option.
Then they got to me about my review and only sent me one reminder to give details only giving me TWO days to give them additional information about the store as a working mother balancing childcare and long hours I find this extremely difficult.
October 21, 2026
Unprompted review
Love blue banana products especially…
Love blue banana products especially the manic panic green hair dyes
Will buying again 💚
October 14, 2026
Reply from Blue Banana
Hey Jude,
Thank you for your kind review. We are really pleased you had a positive experience shopping at Blue Banana!
We hope to welcome you back again soon.
Kind regards,
BB Team
Excellent
Excellent. Never used this site before. But will definitely use them again. Fast delivery
Well packaged
October 21, 2026
Reply from Blue Banana
Hello,
Thank you so much for taking the time to leave us a positive review. We are really pleased that you had a 5* experience with us!
We hope to have you shopping with us again soon.
Kind regards,
BB Team
Quick delivery time.
October 12, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're glad that you had a 5-star experience with us, and we hope to welcome you back soon!
Kind regards,
BB Team
Extremely informative and caring staff!
Extremely informative and caring staff! Especially Grace who really looked after my daughter! Thank you!
October 27, 2026
Unprompted review
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're glad that you had a 5-star experience with us, and we hope to welcome you back soon!
Kind regards,
BB Team
Super fast delivery cheapest price for…
Super fast delivery cheapest price for my daughters doc martens
October 11, 2026
Reply from Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a 5-star experience with us, and we hope to welcome you back soon!
Kind regards,
BB Team
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