I had my ears pierced after seeking advice from the lovely sales assistant. He was so friendly and reassuring. My piercing was performed in a sterile environment using high-quality, sterile equipmen... See more
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Blue Banana, Saltash Business Centre, Moorlands Trading Estate, PL12 6LX, Saltash, United Kingdom
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I went for my navel piercing at the Manchester store a few weeks ago, and ever since then I have only had problems with it. Firstly neither the woman who booked my appointment or the piercer actually looked at the anatomy of my belly button and did not inform me if the piercing was suitable, they only looked at my friends and gave us the same one. A few weeks later I was in discomfort and my piercing was very red so went back to the shop and asked for a consultation, to which the server told me to come back in a week if it is still painful. When I came back a week later I suggested I may need a longer bar, but I didn’t know if this is correct as this was my first piercing and was hoping for advice. I was informed the bar they had put in (12mm) was the longest they had for a floating navel type bar, but they had an 18mm curveball bar that they would see if I needed. When i went for my consultation the piercer again barely looked at my piercing or anatomy and just put the 18mm in, which was HUGE and was literally hanging out of the piercing site, and told me to come back in 2 months to downsize. I left feeling like I hadn’t been given the time of day and now had a ridiculously long bar that kept snagging on everything. Furthermore, the document from my appointment says they upsized to 14mm bar, despite several workers confirming with me that it is 18mm and will be very long. The next day they sent me an email telling me to downsize after only a day of having the 18mm bar, but as I live an hours commute away and was working this wasn’t feasible for me. Plus they shouldn’t have fitted the bar in the first place if they then told me to downsize the next day.
After that I went for a second opinion from another qualified piercer, who told me the bar was ridiculous and it shouldn’t have been pierced with a 12mm anyway as this is the longest bar most places offer and leaves no room for upsizing for swelling. After the bar was changed I was suffering with immense pain around the piercing sight and had to take a day off work due to this, I also went to an emergency doctors appointment and they ended up taking the piercing out due to the pain. Overall this was not a good first piercing experience and I am disappointed that I spent roughly 50 pounds on this to not even have the piercers properly check my anatomy, and I am now discouraged from any future piercings I had wanted.
I went to blue banana for the apprentice piercings. I was pierced by Drew who was so lovely and she did a great job as well as all of the other staff, many thanks

Reply from Blue Banana
I had a couple of piercings recently at BB Bristol and the piercer was so lovely. I was pretty nervous and she was so gentle and caring.

Reply from Blue Banana
Got 3 ear piercings by Edie today and she was lovely throughout making sure I was happy with placement etc. All the staff were lovely and were quick to help with picking out jewellery. Everything was clean and sterile and I would recommend!

Reply from Blue Banana
The piercer, Kyle, who pierced my nose was extremely professional, kind and super friendly.
Super sterile environment, and it seems to be healing well! :)

Reply from Blue Banana
Very easy to navigate website and place order. Really fast delivery of order, very happy and will use again.

Reply from Blue Banana
Very good! Extremely well packaged in bubble wrap and delivered very promptly :)

Reply from Blue Banana
Excellent customer service and very speedy delivery

Reply from Blue Banana
really friendly, helpful staff. I went there to get my septum pierced a month ago, everything went well. the only thing wrong is you should not use the piercing cleaning solution they give you/sell. you should only use sterile saline solution, as when I used the solution they gave me, my swptum got infected and irritated, and when I switched to a saline solution it went away and was fine. other than that, I love this shop and everyone is so welcoming.

Reply from Blue Banana
Just had a single ear lobe piercing and helix done today by Geoff. Absolutely amazing. Quick, efficient and very knowledgeable about what he was doing. Will definitely book again with him!

Reply from Blue Banana
I had booked an eyebrow piercing for my 15 y/o daughter @ the Swansea store using the online booking system.
I read all the terms so didn't expect to have any issues, and knew that I would need to be in the room with her.
When we arrived we were told that we couldn't go ahead as my 4 y/o was with us. He was not allowed in the room and obviously couldn't be left outside on his own.

Reply from Blue Banana
Staff are very friendly and helpful and everything was explained to me and used sterile equpment

Reply from Blue Banana

Reply from Blue Banana
Perfect! Got some really good deals on hair dye and some other things on sale! Shipping was quick and things were packaged well.

Reply from Blue Banana
Birmingham staff is really nice. Quick and easy first piercing experience. I would recommend

Reply from Blue Banana
I’ve shopped at the Liverpool branch a couple of times and had my nose pierced by Daisy. The service is brilliant and the staff is so welcoming. The piercing experience with Daisy was very positive as well!

Reply from Blue Banana
I had my ears pierced after seeking advice from the lovely sales assistant. He was so friendly and reassuring. My piercing was performed in a sterile environment using high-quality, sterile equipment and using a disposable, single-use needle.
The man harboured my ears was very professional and also really lovely.
I couldn’t fault the whole experience ,

Reply from Blue Banana

Reply from Blue Banana
Everyone at blue banana is lovely! The piercer always does an amazing job and I’ve been going to blue banana for years.

Reply from Blue Banana
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