Bolt Pharmacy Reviews 

6,982
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 6,522 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordering is simple and straightforward, while deliveries arrive promptly to keep their plans on track. People deeply appreciate the supportive staff who provide fast replies and helpful guidance throughout their entire process. Some reviewers were not happy with customer service, mentioning slow responses, unhelpful communication, and difficulties getting clear answers. A few other people also felt that delivery delays and compromised packaging caused significant frustration during their treatment. Consumers noted that resolving these problems was difficult, leaving them disappointed with the overall support received.

What people talk about most

Service

Users describe positive interactions with service, highlighting competitive pricing and professional support.... See more

Customer service

Consumers find customer service to be positive, highlighting prompt and efficient replies to queries via chat... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that packages arrive promptly,... See more

Product

People report positive experiences with product, noting that medications like Mounjaro and tablets are easy... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how simple the app is to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website, best price, thorough checking, especially as I am on levothyroxine which is something that has to be checked and records kept regarding my regular blood checks. I also noted that... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Bolt Pharmacy for two months and I couldn’t be happier with them. The staff answer every question, and they always reply straight away (even though it say it can take up to 4 hours fo... See more

Rated 5 out of 5 stars

The initial questionnaire is straight forward and easy to complete, the app is simple and easy to use, and you've got access to clinicians at any time so you can reach out if you're concerned about an... See more

Rated 5 out of 5 stars

I just wanted a reliable pharmacy that would fulfil my order with speed and efficacy and I have not been disappointed . So far my journey has been easy and reliable and I trust will continue as I slow... See more

Company replied


Company details

  1. Online Pharmacy
  2. Travel Clinic
  3. Weight Loss Service

Written by the company

Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(6,982)

6,631 reviews in the last 12 months

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Rated 5 out of 5 stars

6 months and 4 stone down

6 months and 4 stone down, Iv been with bolt pharmacy from the start of my weight loss journey, there a great team of people any questions you are unsure about ( and I had a few at the beginning) they email you back straight away , they’re always checking in on you , they genuinely care about your wellbeing lovely people very friendly.

September 16, 2026
Rated 5 out of 5 stars

Used Bolt for Mounjaro a few times

Used Bolt for Mounjaro a few times. They have a great app to help you stay on track and answer questions. Their customer service is also good, always answering questions quickly, even those where the pharmacist needs to answer. I have also used their referral scheme a few times which gave me £100 off twice. I am now maintaining and have been doing so for 4 months, but I will go back to them IF I start to put weight back on. Definately recommend Bolt for slimming injections.

September 5, 2026
Rated 5 out of 5 stars

Very sceptical at first but happy I did it.

Very sceptical at first but decided to take the plunge - so I started on the lowest dose and am on the verge of finishing the 4mg dose so 60 days in and currently have lost 9.4kilos. The top up is easy you are contacted with a short questionnaire about how you are getting on and they will decide if you step up to the higher dose. The app allows you to track if you have taken the tablet daily and also has a weight tracker, it also has a tracker for previous orders and pending orders - you can even get money off future doses by putting people forward once they purchase you get your money off also tracked in the app. All in all very happy I took the jump.

September 10, 2026
Rated 5 out of 5 stars

When I was on the lower dose It suited…

When I was on the lower dose It suited me I lost half a stone in 4 weeks but when the dose was increased to 4 ml I experienced the worse nausea I didn’t want to eat at all even bland food which is why I’ve requested to keep going on the low dosage

September 10, 2026
Rated 5 out of 5 stars

Under active thyroid v weygovy

I've been on weygovy for almost 4 months. Initially I was loosing a pound a week, any loss is a win right?
I've been on 1.7mg for the last 2 months and although my loss is still slow I'm going to be starting the 2.5 next month. I do have a underactive thyroid, my Dr approved me starting weight loss jabs as long as it was a reputable company. I'm not sure if I should stop weygovy and start manjaro. Any one else had the same problems who has a underactive thyroid? My daughter has lost almost 3 stone on weygovy.

September 19, 2026
Rated 5 out of 5 stars

I have lost nearly 3 and a half stone…

I have lost nearly 3 and a half stone since mid April this year. Bolt app is easy to
use and kept up with weight monitoring. I am on mounjaro and on 7.5 mg which I will stay on until I reach my goal which is nearly there. I have found bolt to be the cheapest around and there is no need to pay anymore with other companies for the same. Any issues they are prompt with their communication. I would recommend

September 13, 2026
Rated 1 out of 5 stars

Ive been pretty ill with the 25mg…

Ive been pretty ill with the 25mg tablets .dreadful stomach cramps going round to my back . Ive had to just stop taking them .ive not had 1 fot 5 days and the pain has eased off .no sensitive abdomen ect.i didnt have anyth8ng at all with the mounjaro injections for a year . Im really gutted as obvs the pills are much cheaper and i was struggling to keep up with the 300 a month for injections . I will not be re ordering .i just need to work out how to cancel 😒

September 11, 2026
Rated 5 out of 5 stars

Just brilliant

Customer service is like nothing I’ve ever experienced with a company, they often send a what’s app just to check in and see how things are going! Surprisingly they are actual people and not automated responses too.

The process is easy, the price is the cheapest I’ve found and delivery is fast !

I’ve recommended bolt to everyone.

September 9, 2026
Rated 5 out of 5 stars

Friendly plus professional service

Friendly plus professional service. Bolt Pharmacy staff answered my questions fully and in a sensitive manner which is very reassuring. Dosage increase is left to the client and is their decision, which is positive. Thank you, would highly recommend.

September 18, 2026

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