Boomerang Casino Reviews 

819
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Do not deposit a single euro here. This is a scam operation. ​After confiscating my 730.98€ legitimate balance under the fake excuse of a "bonus expiry," they even had the audacity to reply publi... See more

Company replied

Rated 5 out of 5 stars

Best casino and only casino sites I play features a very good gaming platform as well as good customer service. Once u reach gold boomerang Level you recive your own personal v.i.p manager mine is Ana... See more

Company replied

Rated 1 out of 5 stars

Name : Hondavstecs Requested withdrawal 3 weeks ago, no money received. Support is not being helpful only gives typical answers. Waiting 1200€ for 3 weeks = scam Stay away! P.s. will update if... See more

Company replied

Rated 5 out of 5 stars

Honestly, I don’t know why there are many bad experiences by sone users. I am playing for 2 months now and everything is great. Very fast withdrawal, not problems at all!! You will get a personal man... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Casino

Written by the company

Boomerang Casino is a high-performance hub for punters and gaming enthusiasts, delivering a fast-paced, reliable environment since 2020. Operating under Costa Rica license, the platform uses PWA technology to ensure you can access all features directly in your mobile browser. This means no downloads and no compromise on speed. The Sportsbook defines the Boomerang experience. By using the Bet Builder tool, you can craft specific multis and take complete control over your betting strategy across thousands of markets. Whether you follow global football tournaments or local niche events this arvo, the platform provides the data and responsiveness needed for informed decisions. Diversity is the core of the library, which features a chockers collection of 27,000 pokies and 1,100 live dealer tables. Backed by 164 providers, including Play’n GO and NetEnt, the catalog continues to grow daily so you can always have a crack at new games. Your engagement directly impacts your status; the Bonus Shop and VIP program turn your activity into deadset ripper account perks and increased financial limits. Boomerang Casino also integrates secure, fair dinkum payment gateways for Visa, Mastercard, and cryptocurrencies such as Bitcoin and USDT to help you manage your aussies. With 24/7 technical support available via a live chat crew, every query finds a quick resolution. Experience precision betting, grab your cobbers, and explore a massive game collection to have a punt at Boomerang Casino.


Contact info

You should know

3.5

Average

TrustScore 3.5 out of 5

819 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(819)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and Quick resovle problème thx…

Good and Quick resovle problème thx again

August 9, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Thank you for your feedback. We’re glad to hear that your issue was resolved quickly and that you were satisfied with the support you received.

We appreciate you taking the time to share your experience.

Kind regards,
Boomerang Casino Team

Rated 1 out of 5 stars

Absolute SCAM - They admit to systemic fraud in their public replies!

Do not deposit a single euro here. This is a scam operation.
​After confiscating my 730.98€ legitimate balance under the fake excuse of a "bonus expiry," they even had the audacity to reply publicly admitting to their own fraud. They literally wrote that their system allowed me to play, wager, and build a high balance on July 17th, only to claim it "expired" while I was actively playing!
​If a bonus had expired, a real, regulated casino system would block you from playing instantly. Instead, their system lets you play, and the moment you win and try to withdraw, they steal your money retroactively using "expiry" as a cheap trick.
​Support is useless, they ignore emails, and their public excuses only prove they are thieves. Stay as far away as possible!

REPLY: IF YOU DON'T AGREE give me the money back you took from my balance hope people see my review and don't play in your casinos

July 25, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

We do not agree with the characterization of this case as the confiscation of a legitimate cash balance. The account adjustment concerned a promotional bonus and the winnings associated with that bonus.

The promotion was credited on July 14 with a fixed expiry date of July 17. The qualifying deposit and gameplay took place on July 17, and approximately one hour after play began, the promotion reached its scheduled expiry. Continued access to games did not extend the validity period stated in the bonus conditions. The remaining bonus balance and related promotional winnings were therefore removed, and support informed you of the reason for the adjustment.

Kind regards,
Boomerang Casino Team

Rated 5 out of 5 stars

Support is quick and useful

June 27, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Thank you very much. It’s always great to hear that the support was both quick and genuinely helpful.

Kind regards,
Boomerang Casino Team

Rated 5 out of 5 stars

Big up to Cruz from live chat

Big up to Cruz from live chat! Had a small issue with a promotion code but he sorted it out in seconds. Excellent customer care team.

June 16, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Big thanks for the shoutout. We’re really pleased to hear Cruz was able to resolve the promo code issue so quickly and leave such a positive impression. Fast and helpful support is exactly what we aim for.

Kind regards,
Boomerang Casino Team

Rated 5 out of 5 stars

Been playing a lot of Hacksaw and…

Been playing a lot of Hacksaw and Pragmatic slots here, zero lags or random disconnects

June 6, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

That’s great to hear. When games from providers like Hacksaw and Pragmatic run smoothly without lag or random dropouts, it makes the whole session feel much more reliable and enjoyable.

Kind regards,
Boomerang Casino Team

Rated 1 out of 5 stars

Do NOT use Boomerang Bet

Do NOT use Boomerang Bet

Bunch of scammers running this website with the clear goal to scam you out of your money. I've used regular sportsbooks my whole life (Bet365, Fanduel, Draftkings, Bet99 bookies, offshore ones) from Canada and have never had a bad experience like I have had with Boomerang.

I lost about 4000$ on the website in a span of 5 days (I know, I'm terrible, not their fault). I then deposited 875$ and made about 2 000$. The scammers wouldn't let me attempt a withdrawal. Their reasoning was I didn't meet their withdrawal criteria. Long story short I complained to their live chat customer service but they didn't know anything so I emailed them 3 days ago fully addressing my concern and they still haven't responded yet.

Finally I tried to withdraw and it didn't block me from doing it, so I withdrew 1 500$ (up from 750$ since I'm a VIP Level 3 because I lost enough money on their site) yesterday morning and it still says "processing". I am requesting a withdrawal by e-transfer, which arrives in my bank account within 24 hours with other sportsbooks. Of course, I am allowed to cancel my withdrawal and bet it all and lose it all!! THat's no problem to them whatsoever lmao.

Bunch of scammers trying to get you out of your money in non ethical ways. Don't trust all these obviously paid reviews you see online.

Has anyone else had similar issues with them?

May 15, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

We’re sorry that this was your impression. In the case we can see, the withdrawal requests on the account were processed from our side within the standard 96-hour timeframe.

We understand that waiting for a payout can still feel frustrating, especially when you compare it to platforms that use different withdrawal methods or speeds. However, the requests themselves were not left unresolved and were handled within the applicable processing period.

Kind regards,
Boomerang Casino Team

Rated 5 out of 5 stars

Great casino and nice customer

April 10, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Thank you for the kind words! We’re glad you’ve had a positive experience and that both the casino and the customer service left a good impression.

Kind regards,
Boomerang Casino Team

Rated 1 out of 5 stars

Warning

Warning! Accounts are being reopened even after they've been blocked due to gambling addiction! This casino is a huge scam! Stay away from these fraudsters!!!!

March 23, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

We’re sorry to read your comment, but the situation you describe does not match our records. Your account was closed after your request, and we do not see any indication that it was later reopened.

We also received your separate request regarding a refund, and this was forwarded to the relevant team for review.

Kind regards,
Boomerang Casino Team

Rated 5 out of 5 stars

One of the best gambling platforms

One of the best gambling platforms. I recommend it.

February 14, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Thank you for the recommendation! It means a lot to hear that you see the platform so positively. We’re glad your experience has been a great one.

Kind regards,
Boomerang Casino Team

Rated 2 out of 5 stars

It takes forever to get your winnings

It takes forever to get your winnings. Now im tempted to cancel my withdrawal, im not sure how long usually it takes to get approved but this is my 3rd day now waiting.

February 20, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

We understand waiting for a withdrawal can feel frustrating. However, we’re unable to identify any specific account based on the information provided here. Withdrawal requests are processed within the timeframes outlined in our terms, and timing may vary depending on verification or operational checks.

Please contact support directly from your registered email and include your username so we can review your case in detail.

Kind regards,
Boomerang Casino Team

Rated 5 out of 5 stars

There are nice bonuss sistem and VIP manegers are nice Also 🎉💥💸💸💸

I play here a lot of years.....

February 3, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Edgars, thank you for your kind feedback!

We’re happy to hear that you enjoy our bonus system and that our VIP managers leave a positive impression. It’s especially great to know that you’ve been playing with us for many years — we truly appreciate your loyalty.

Wishing you many more exciting moments and great wins ahead!

Kind regards,
Boomerang Casino Team

Rated 2 out of 5 stars

Scammers.

Scammers.. they have cancelled my withdrawal two times now and tell me that i cancelled those.

Update: got my money but my trust wont recover. If you want your winnings FAST.. stay away.

January 30, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Thank you for sharing your concern.

We’ve reviewed your account history and would like to clarify that both withdrawal requests are marked in the system as “cancelled by player.” This status can appear in two situations: if a player manually cancels the withdrawal, or if the withdrawal window is closed before the final confirmation step is completed.

At no point were these withdrawals cancelled by our side. If you experience any difficulties while submitting a withdrawal request, we recommend carefully completing all confirmation steps or contacting our support team during the process so they can assist you in real time.

We’re always ready to help you successfully submit your withdrawal.

Kind regards,
Boomerang Casino Team

Rated 1 out of 5 stars

Hi there just to make aware as of…

Hi there just to make aware as of Trustpilot also are in favour of dodgy/scam casinos like Boomerang casino & so on .
I requested for my self exclusion( permanent)since last wednesday with Boomerang casino but the account is still active & i’m receiving the promotional messages everyday which is really against the customer safety/ care.
As i also send all the emails regarding my self exclusions sent to Boomerang casino to Trustpilot but now they’ve removed my post reviews that i made against Boomerang casino which is really unfair & against so kindly like to make everyone aware that even this platform( trustpilot) is none of trustable anymore !!!!

January 14, 2026
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Thank you for your comment.

We take all requests related to self-exclusion and responsible gaming very seriously. In order to review the situation described and verify the account, we requested additional information. Unfortunately, no response was received within the 3-day period, which did not allow us to proceed with the investigation.

Without verifiable account details, we are unable to confirm the status of the self-exclusion request or review the communications mentioned.

We remain available to review any specific case as soon as the necessary information is provided.

Kind regards,
Boomerang Casino Team

Rated 1 out of 5 stars

I requested the closure of my Boomerang…

I requested the closure of my Boomerang Bet account by email on September 14/15, clearly asking for a permanent block. The next day, I only received a reply asking me to explain why I wanted to close my account — but my account remained fully active.

Because Boomerang Bet failed to process my request, I was able to deposit €886 after my closure request and lost that amount. This would never have been possible if they had acted responsibly and complied with my request in time.

After several follow-up emails, my account was finally closed, but the company still refuses to refund the money that was lost because of their inaction.

This is a clear violation of responsible gambling principles and basic customer protection standards. I strongly advise anyone to be very careful when depositing money here.

If Boomerang Bet resolves this issue properly, I will update my review accordingly.

Update 10/22/2025:

After weeks of unanswered emails and no refund, I have now officially submitted a formal complaint to the Gaming Control Anjouan, which is the licensing authority responsible for Boomerang Bet (License No. ALSI-152406028-FI2).

I had requested my account to be permanently closed on September 14th, but Boomerang Bet failed to act on this request in time. As a result, my account remained open, and I was able to deposit and lose €886 even though the operator was already informed that I wanted my account closed.

Despite providing clear evidence, Boomerang Bet continues to deny responsibility and refuses to refund the amount. Their explanation – that my account wasn’t closed because I didn’t state a “reason” – is completely unacceptable and shows poor player protection practices.

I have now involved the licensing authority and will also continue to raise awareness about this case on Reddit and social media so that other players are aware of how such situations are handled.

I am still open to a fair resolution and will update this review accordingly if Boomerang Bet decides to do the right thing and issue the refund.

September 14, 2025
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Dear P.G.,

Thank you for taking the time to share your detailed experience. We sincerely regret the frustration and distress this situation has caused you.

We attempted to investigate your account based on the information provided in your review, but unfortunately, we were unable to locate any matching account in our system. To allow us to look into this properly and provide the assistance you need, please contact us directly via the email address you used to register your account. This will enable our team to verify your identity and review the details of your case thoroughly.

We are committed to helping you resolve this matter as fairly and quickly as possible once we have the necessary account information. Thank you for your patience and for giving us the opportunity to assist.

Best regards,
Boomerang-Casino Team

Rated 5 out of 5 stars

Super casyno

Super casyno

October 6, 2025
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Dear Consumer,

Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed your experience with us. Our team works hard to make every visit engaging and smooth, and it’s always encouraging to know that it’s appreciated.

We hope you continue to have many more enjoyable sessions and exciting moments on the platform.

Best regards,
Boomerang-Casino Team

Rated 1 out of 5 stars

How can I understand where my money is

How can I understand where my money is? 490 dollars, you're deceiving people, and it's enjoyable for you. I actually had thousands of dollars, and I spent them on you. You're deceiving everyone. You don't transfer money right away, and it's been three days since you haven't transferred even a single dollar.

September 23, 2025
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Dear Firdavs Makhmudov,

Thank you for reaching out and sharing your concerns. Unfortunately, when we attempted to investigate the situation on our side, we were unable to locate an account in our system matching the details provided in your review.

To help us resolve this matter and provide the necessary assistance, please contact our support team directly via email from the address registered to your account. This will allow us to verify your account and review your request thoroughly.

We appreciate your understanding and look forward to assisting you promptly.

Best regards,
Boomerang-Casino Team

Rated 5 out of 5 stars

Thank you

Thank you , good job.

August 28, 2025
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Dear Majid Bouhajeb,

We truly appreciate you taking the time to share your thoughts! It’s wonderful to know that our efforts have made a positive impression. Your encouragement motivates our team to continue delivering high-quality service and enjoyable gaming experiences.

We look forward to providing you with even more seamless and exciting moments in the future. Thank you once again for your kind words!

Best regards,
Boomerang-Casino Team

Rated 5 out of 5 stars

Henry was great

August 20, 2025
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Dear Backstreet Salsa,

Thank you for your kind words. We’re thrilled to hear that Henry was able to provide you with excellent support and make your experience enjoyable. Our team strives to ensure every player receives attentive and helpful service, and it’s wonderful to know that Henry delivered on that promise.

We look forward to welcoming you back and hope your future sessions continue to be just as positive.

Best regards,
Boomerang-Casino Team

Rated 5 out of 5 stars

better than most!

i have been playing here for 3 years now and have always found support very helpful
bonuses and cashback are good and withdrawals are usually only a couple of days
im happy to recommend this site

August 6, 2025
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Dear customer kav,

We sincerely appreciate you taking the time to share your long-term experience with us. It is truly rewarding to know that over these three years you have consistently found our support team to be helpful and that our bonuses and cashback offers have met your expectations. We also understand the importance of timely withdrawals and are glad to hear that you have been satisfied with the processing times.

Your recommendation means a great deal to us, as we continuously strive to maintain and improve the quality of service for all our players.

Thank you once again for your trust and loyalty. We look forward to continuing to provide you with a positive gaming experience.

Best regards,
Boomerang-Casino Team

Rated 1 out of 5 stars

DONT PLAY HERE!!!

DONT PLAY HERE!!!
I wait for 2 withdraw days and nothing.
My first withdraw was canceld bicos of "tehnical issue", support says.
SCAM!!!!!

Post 2:
They delay withdraw bicose they hope i will spend money. I wont, i will never play on your site again. In pokerstar casino withdraw are in seconds, mastercard in hours.

June 11, 2025
Unprompted review
Boomerang Casino logo

Reply from Boomerang Casino

Dear luka gartner,

Thank you for your feedback. We understand how important smooth and timely withdrawals are, and we’re sorry to hear that your experience with us didn’t meet your expectations.

The timeframe for processing withdrawals can vary depending on the chosen payment method and the internal queue-based verification by our dedicated financial department. Each request is handled manually to ensure security and compliance, which may cause delays, especially when technical anomalies arise. In your case, we can confirm that your withdrawal request was successfully processed from our end.

We do hope you’ve since received your funds without further issues.

Best regards,
Boomerang-Casino Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look