BrightCHAMPS Reviews 

4,043
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,951 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated instructors for being extremely knowledgeable, patient, and successful at making online learning fun and engaging for young students. Many consumers note that the coding and robotics programs work exceptionally well, offering great flexibility and helping children build strong problem-solving skills and confidence. Some reviewers were not happy with customer support, mentioning that responses to support tickets were slow, unhelpful, and left issues unresolved. A few other people also felt that communication regarding scheduling and frequent teacher changes created unnecessary confusion during their learning programs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that support agents and instructors are helpful,... See more

User experience

Consumers find user_experience to be deeply satisfying and engaging. Reviewers frequently highlight the... See more

Service

Users describe ambiguous interactions with service, reflecting mixed opinions among reviewers. While some... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of differing... See more

Product

Clients share positive opinions on product as children enjoy the coding classes and find the concepts easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sultan has been proactive, polite and extremely helpful in understanding and resolving all my complaints regarding my kids class allocation, teacher mapping and managing class credits. He ensured al... See more

Company replied

Rated 4 out of 5 stars

My daughter attended BrightChamps more than two years ago. She had a great experience learning the basic concepts of robotics and coding. They provide excellent instructors who are not only knowledgea... See more

Company replied

Rated 4 out of 5 stars

It has been over a year since my son started taking online coding classes, and the experience has been very positive. Rupashree is an excellent teacher—knowledgeable, patient, and supportive. The syst... See more

Company replied

Rated 5 out of 5 stars

We have had a very positive experience with Bright CHAMPS. Aadidev is genuinely interested in and enjoys every class. The sessions are engaging, and he stay focused throughout. A special thanks to hi... See more

Company replied


Company details

  1. #4 of 6 best companies in After School Program

Written by the company

At BrightCHAMPS, we’re committed to bridge the gap between traditional education and the skills kids need to thrive in a fast-changing world. Trusted by parents and students across 30+ countries, we deliver world-class learning experiences in technology, STEM, AI, financial literacy, communication, and more. With over 200,000 classes scheduled every month, we’re creating a global movement to equip children with the tools they need to lead successful, fulfilling lives with expert-designed courses tailored to each child’s age and grade. But we're not stopping there. Through interactive one-on-one sessions with passionate educators, partnership with Harvard Business Publishing Education to get access to their learning resources, and a commitment to making quality education accessible for all, we're nurturing tomorrow’s entrepreneurs, innovators, and leaders. Our journey has just begun, but our vision is crystal clear; to become the most trusted learning platform in the world, ensuring no child is held back by a lack of opportunity.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(4,043)

1,923 reviews in the last 12 months

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Rated 2 out of 5 stars

The team is not so supportive

The team is not so supportive and does not resolve the case fast enough

August 16, 2026
Unprompted review
BrightCHAMPS logo

Reply from BrightCHAMPS

Hello Yusuf,

We’re sorry to hear about your experience and apologize for the inconvenience caused. We understand your concern regarding the support received. Please share your registered phone number, and email address at help@brightchamps.com so we can look into the matter and assist you further.

Team BrightCHAMPS

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Rated 5 out of 5 stars

Summer hackathon masterclass experience

Summer hackathon masterclass experience was great! I had no major issues, and my teachers were great! Teahcre manami and teacher were both very helpful teachers. Thanks for guiding me through my SC masterclasses, as it was my first year in SC even though ive done python before. I was able to finally learn avanced concepts like GUI and some new functions as well.

August 15, 2026
Unprompted review
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Rated 5 out of 5 stars

The Best Education Program Ever!

August 14, 2026
Unprompted review
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Reply from BrightCHAMPS

Hello Shatha,

Thank you for your wonderful feedback. We’re delighted to know that you consider BrightCHAMPS the best education program. Your support motivates us to continue providing impactful and engaging learning experiences for students.

Best regards,
Team BrightCHAMPS

Rated 5 out of 5 stars

It was really fun getting to learn…

It was really fun getting to learn about actuators and trying to carry that into our robot!

August 13, 2026
Unprompted review
BrightCHAMPS logo

Reply from BrightCHAMPS

Hello Vedika,

Thank you for your feedback! We’re glad you enjoyed learning about actuators and working on your robot. Keep learning and creating! 😊

Best regards,
Team BrightCHAMPS

Rated 5 out of 5 stars

It was great

August 12, 2026
Unprompted review
BrightCHAMPS logo

Reply from BrightCHAMPS

Hello Hari,

Thank you for your wonderful feedback. We’re glad to know that you had a great experience with BrightCHAMPS. We appreciate your support and look forward to continuing to make learning enjoyable.

Best regards,
Team BrightCHAMPS

Rated 5 out of 5 stars

Varshitha was super helpful for me when…

Varshitha was super helpful for me when I was not happy with the course that my daughter was taking. she swapped her course credits and helped me get my daughter the course and the teacher which I wanted. They have great customer service

August 12, 2026
Unprompted review
BrightCHAMPS logo

Reply from BrightCHAMPS

Hello lubna,

Thank you for your wonderful feedback! We’re glad Varshitha could assist you and help find the right course and teacher for your daughter. We truly appreciate your kind words and trust in BrightCHAMPS.

Best regards,
Team BrightCHAMPS

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Rated 5 out of 5 stars

It was good and fun!

August 11, 2026
Unprompted review
BrightCHAMPS logo

Reply from BrightCHAMPS

Hello Eddy,

Thank you for your wonderful feedback. We’re happy to know that you had a good and fun learning experience with BrightCHAMPS. We look forward to continuing to make learning exciting for you.

Best regards,
Team BrightCHAMPS

Rated 5 out of 5 stars

Very helpful

Very helpful. Thank you

August 11, 2026
Unprompted review
BrightCHAMPS logo

Reply from BrightCHAMPS

Hello Calista,

Thank you for your kind words. We’re happy to know that you found your learning experience helpful. We appreciate your support and are always committed to providing a great learning journey.

Best regards,
Team BrightCHAMPS

Rated 5 out of 5 stars

Very detailed class

August 11, 2026
Unprompted review
BrightCHAMPS logo

Reply from BrightCHAMPS

Hello!

Thank you for your feedback. We’re glad to hear you found the class detailed and informative. We truly appreciate your support!

Best regards,
Team BrightCHAMPS

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