Builders Risk Reviews 696

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, proactive approach, and pleasant demeanor, making every interaction smooth and stress-free. The service is frequently highlighted as outstanding, with many people appreciating the efficiency, quick response times, and the ease of the overall process. Consumers also value the excellent customer service, noting the personalized attention to detail and the fair pricing of policies. However, some customers noted occasional issues with the accuracy of policy documents.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, efficiency, and responsiveness.... See more

Service

Reviewers mention positive feedback about service, consistently highlighting its promptness, efficiency, and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and... See more

Price

Customers consistently report satisfaction with the pricing. Many found the prices to be very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The insurance product options were laid out clearly and concisely. We chose the date to buy and coverage and my rep, Nichole West coordinated all with my lender. Easy closing process. The insurance pr... See more

Rated 5 out of 5 stars

Starting our first spec house was a big step, but Rhea made the insurance side of things completely stress free. She was proactive, extremely timely with her responses and ensured everything was handl... See more

Rated 5 out of 5 stars

Part of my job is to verify our subcontractor's insurance, daily. While some companies give me difficulty, George and Farmer Brown Insurance has been amazing. I am delighted to speak with him each mor... See more

Rated 5 out of 5 stars

I reached out to Rhea for a small, short-term policy and was genuinely impressed by how much time, energy, and attention to detail she put into helping me. My request was annoying and I’m hard to reac... See more


Company details

  1. #18 of 108 best companies in Insurance Agency

About Builders Risk

Written by the company

The Insurance for any type of constructions.

Get the Builder’s Risk insurance you need online From the best rated providers of the industry.

How does it works?

Builders risk is designed to protect construction sites from loss and damage caused by catastrophes, vandalism, natural disasters , etc. When building a new construction or remodeling, the owner, contractor, or both get this policy to cover the project. This insurance works as a contingency plan, taking care of you and your needs.

We insure in all 50 states

And are well versed in the nuances from different parts of the country. We understand what and when certain coverages are needed; like flood, earthquake, wind, etc.

Protects the unexpected

Building Materials, Foundation, False Work, Paving, Curbing, Fences, Outdoor Fixtures, and More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

696 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Rhea N

Rhea N. is the one you want to get. She was patient, helpful, and quick. She provided a solution and quick turnaround for the insurance needs for our church. Thank you Rhea.

April 27, 2026
Rated 5 out of 5 stars

Nichole W

Nichole W. was quickly responsive with 3 quotes, explained the benefits of each, and the policy was bound within 24 hours. Will definitely use the company again!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service - Rhea

Rhea provided detailed answers to all my questions. She gave me all the information necessary that made me feel confident to do business with Farmer Brown Insurance. She has great customer service! Thank you Rhea.

April 6, 2026
Rated 5 out of 5 stars

Reached out last month to advise and…

Reached out last month to advise and provide alternatives to extending another full year. I was prepared and ready to proceed with renewal when she called back. Processing of renewal done on line. One struggle loading signature and payment term. (Required CC when planned direct withdrawal). She reached out for clarification.

April 1, 2026
Rated 5 out of 5 stars

Great customer service

Rhea is always available when I have questions or need a new policy, and she is always on top of our policy renewals, just one less thing I have to worry about. I appreciate her attention to detail and will certainly continue to come back for all of our future insurance needs.

March 31, 2026
Rated 5 out of 5 stars

I worked with Jenna from Farmer Brown…

I worked with Jenna from Farmer Brown to obtain a builders risk and general liability insurance and had a really great experience. Jenna is very responsive, knowledgeable, and answered all of my questions! I had to meet a deadline and she was considerate and helpful. I look forward to doing more business together! Thank you!

March 19, 2026

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