Chloes Jewellers Reviews 

I was looking to purchase a ruby ring for my wife with a very specific design that was unusuak and therefore difficult to find. We travelled from Cardiff to London to look at jewellers to see if they could help. Chloes Jewellers was the 1st or 2nd jewellers we visited and found some very similiar to what we wanted. Sharona was excellent and proposed a re-work of the ring to our exact specification. We agreed price and the service has been excellent. This week we received the ring in secure courier delivery and it looks excellent and fits perfectly. My wife is delighted. The company were excellent and did what they said they would do and special thanks to Sharona who was superb.

I recently had a custom pendant made by Chloe's Jewellers’ team, and the experience was wonderful from start to finish. I brought in a lovely lavender spinel, hoping to turn it into something special, and they helped me design a beautiful 18k white gold setting for it. From the moment I walked into the store, the team was attentive and genuinely invested in helping me get the design just right.

Throughout the whole process, they kept me updated regularly, so I always knew how things were progressing and when my pendant would be ready. That kind of communication made the whole experience feel personal and stress-free.

The final piece exceeded my expectations. I couldn't be happier with how it turned out. I highly recommend Chloe's Jewellers to anyone looking for beautiful custom work and genuinely professional, caring service. Thank you so much to the whole team!

Chloe’s Jewellers, is very friendly and welcoming & always willing to help with what ever you need regarding jewellery & repairs.

Amazing customer service at Chloe’s. They listen to what you want and nothing is too much trouble for them. My go to jewellers. Thank you!

Absolutely love my bracelets purchased from Chloe’s Jewellers.
Cartier love bracelet in yellow gold and one in Rose gold.
Great communication from start to end.
Delivery 1st class.
Will be making further purchases from this store, highly recommend.

Absolutely amazing service from Chloes jewellers, sherona was amazing and a credit to the store. I purchased a van cleef necklace and bracelet. This was an expensive purchase and Sherona kept me informed throughout the purchase and I will say they are more beautiful than I imagined. I was going on holiday and wanted to take them, sherona did everything she could to get them to me on time and they did.

Thank you again for the amazing customer service, I would definitely recommend this store.

I was recommended Van at Chloe's Jewellers by a friend and it was a great decision.

Van went above and beyond my expectations, helping me pick the exact Sapphire colour I was after and sourcing a high quality Diamond to centre the design around. All whilst staying well within my budget.

Communication wise, Van was very responsive, friendly and able to translate my ideas into a beautiful ring.

I will forsure be passing on the advice I received from my friend. Go to Chloe's, they're great!

Staff were friendly and gave personable service, very accommodating to any changes requested to the design. Beautiful jewellery.

We were looking for a special Cartier necklace, which Cartier doesn't make any longer. There are few available and typically only at eBay in the US. But Chloe's Jewellers had one. Since we live in the EU, we asked them not to ship the item after we bought it online, but instead that we would come to London to pick it up. This saved us nearly 850 Euro in VAT and other import taxes. Van Le was very accommodating and very responsive over e-mail. When we came to the store a week and a half after we purchased the item, the necklace was ready for pick up. And the entire staff of this store was very pleasant and nice. I would definitely recommend this store!

We went to Chloe’s to buy a ring to celebrate our 30th wedding anniversary. The staff were lovely and knowledgeable. We left with a most splendid ring. Their range of rings was varied but all beautiful. At the time they offered to resize my original engagement ring. We took them to their word and returned later with the said ring which they resized and polished on the day graciously and without charge. I highly recommend them.

Would very highly rate this lovely shop. Delightful personal buying experience and lovely thoughtful staff who must be very carefully selected for their expertise and friendly approach for whom nothing is too much trouble.
I’m delighted with my purchase of a Tiffany Sprinkle gold/Pearl necklace for which I’ve been in search of for a long time. Great price and equally great service❣️

The best jewelers shop in London. I found a De Beers ring on the shop website and visited the shop to check it out. Ms. Van and her colleagues were very helpful to show me the ring and checked all the details, paper, box, logo, hallmark carefully. They also consulted me about the pros and cons of the item I chose and discussed other options they have, which helped me make an informed decision. We agreed at a great price and completed the transaction smoothly. I was very happy and impressed with their professional services. Highly recommended.

Selected a ring I liked, asked for resizing which was agreed along with a price & the ring was purchased.
I found my enquiries were dealt with promptly & professionally.
Pleased with the service
Pleased with the item (Clean & Polished)
Pleased with the price
Pleased with Delivery (Fast with in a day or Two)
I would recommend & I would buy from Chloe’s jewellers again

Recommend this place so so highly, the people are great (thank you Vanli), helped us pick out a beautiful eternity ring for my partner. Great price and service throughout.

Thanks again!

The experience was very good and personable. There’s no pressure or upsell. Simply trying to get you the best for your money. Van is very good and very caring and build the relationship. Great customer service and alway in hand to answer questions

Van was incredibly patient, kind, and helpful throughout the process of designing our engagement ring. She offered her perspective when asked, and was very knowledgeable about what would look good based on proposed changes to shape, carat, setting, etc. She has a strong attention to detail as well, and really understood what we were going for with our engagement ring. She never pushed us towards the more expensive option, she simply pushed us towards what looked best and was feasible from a design perspective. We could tell she really cares about what she is doing and wanted to ensure we were happy with every detail. Overall we would highly recommend Chloe Jewellers if you are looking for a knowledgeable, patient, caring advisor for selecting your customised jewelry. Additionally, Chloe have a good selection of more unique pieces especially for men, which is quite rare to come by.

So helpful, provided amazing service and took lots of time with us to find our perfect rings. Were really helpful and informative, would 100% recommend!

Great customer service, very pleased with my purchase 😊😊

Van Le and Sherona were amazing, brilliant service and excellent work

We first came to Chloes 10 years ago when my husband bought my engagement ring, and our wedding bands and that was when we first met Van Le. As my wedding rings were white gold, I would return to get them re dipped and Van Le was always professional, polite, friendly, we liked her from the start. We returned after lock down to buy my eternity ring and once again we received good service all the way through.
In June 2024 I returned to have all my rings re made into Platunium, and my eternity ring altered into a different style. Van Le was very helpful and offered great advice and helped turn this around very quickly as I travel a long way to get to the store. All the staff there are very nice. This is a great jewellers for advice, professionalism and beautiful style in jewellery. I would highly recommend Chloes Jewellers and I would only ever buy jewellery from here now.
Nancy F.