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Company details
Written by the company
Clarindon Jewellers is an independent British luxury jeweller specialising in fine jewellery and luxury watches, built upon over 40 years of combined family experience within the jewellery and watch industry. Founded by James and Sophie Sellors, Clarindon was created with a simple vision: to offer exceptional products, expert guidance and a highly personal approach to customer service. Our carefully curated collections feature some of the world's most respected watch and jewellery brands, chosen for their craftsmanship, heritage, innovation and enduring appeal. From luxury Swiss watches and fine diamond jewellery to meaningful gifts and special occasion pieces, every product we offer has been selected with quality and authenticity at its core. Trust, transparency and customer care are fundamental to everything we do. We are committed to providing a professional and enjoyable buying experience, supported by knowledgeable advice, secure shopping and outstanding aftercare. All products are 100% genuine and sourced through authorised brand partners and trusted suppliers, giving our customers complete confidence in every purchase. Alongside our online offering, Clarindon provides a personalised luxury retail experience through private appointments, bespoke sourcing, jewellery consultations and collector-focused watch expertise. Whether you are purchasing your first luxury watch, celebrating a significant milestone or searching for the perfect gift, our team is dedicated to helping you make the right choice. Proudly serving customers across the UK and internationally, Clarindon Jewellers combines traditional family values with a modern approach to luxury retail, delivering exceptional products and service with integrity, expertise and genuine passion.
Contact info
Heronbrook House, Shields Lane, DE6 2EF, Ashbourne, United Kingdom
- 07584437203
- sales@clarindon.co.uk
- clarindon.co.uk
3.8
Great
2 reviews
No history of asking for reviews
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Passionate new business helped me get my dream watch
I'm taking care to leave this detailed review precisely because Clarindon is a new business and there aren't too many reviews online.
As someone with small wrists, I've been looking for the 36mm edition of the Ball Engineer III for quite some time (I'd even call it my dream watch!) but haven't been able to find the green model with rainbow tritium indices (a rare combination) at a good price.
I took a chance on Clarindon after noticing that they had the watch available for a relatively competitive offer. The lack of reviews for Clarindon as a business initially made me pause, but I looked up the company's history and found some interesting press articles detailing its recent launch in the UK, and decided to take a chance on it given that it was a new business and that the story of its launch somewhat mirrored my own experiences as a small business owner.
After getting in touch with James, I found the ordering process to be very pleasant, and I have to say that I was very appreciative of the special effort and strong initiative that James underwent to ensure that I got my watch on time for a special event (Clarindon had to place a special order for the watch with Ball Watch Co.).
In addition to obtaining this watch for me and having it delivered on time, the folks from Clarindon sent alongside it a whole ton of Ball Watch Co. gifts including a Ball-branded genuine Swiss knife, a water bottle, a UV light and even a pair of cotton socks.
To top it off, James and Sophie included a handwritten postcard, which I appreciated. I took a bunch of photos of the watch, the gifts and the postcard, but it looks like I can't attach them here on TrustPilot. Too bad!
I really appreciate the exceptional effort that Clarindon put into placing a special order for the watch, ensuring its timely delivery, its careful shipping and packaging and the inclusion of a small army of Ball Watch Co.-branded gifts. I felt that I got a great deal on a truly special watch that I've been hoping to purchase for some time and that means a lot to me. I'm absolutely certain that I'll be wearing this watch for decades to come.
Clarindon is a new business. They don't have a lot of online reviews. However, James and Sophie truly seem to be putting in a lot of honest effort, and I hope that this early review will help others gain additional confidence in placing orders with them. My personal experience was exceptional, and James and Sophie deserve your confidence. I know for sure that if I order any watches or other jewlery-type gifts for family in the future, I'll be placing my order through Clarindon without a doubt. Why go anywhere else? :-)
June 26, 2026
Unprompted review
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