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CompleteGolfer.co.uk Reviews 

1,151
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 428 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for providing thorough, patient, and personalized fitting sessions without ever making anyone feel pressured to buy. Shoppers also deeply appreciate the highly competitive prices, the impressive range of equipment available, and the remarkably fast and reliable shipping times. Some reviewers were not happy with delivery services, mentioning delayed packages, missing accessories, or having specific drop-off instructions completely ignored by couriers. A small group of people noted that dealing with these occasional shipping hiccups and communication gaps required extra effort to resolve problems satisfactorily.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting top quality items at very good prices... See more

Service

Customers report widespread satisfaction and appreciation for the service provided. Reviewers frequently... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and efficient shipping... See more

Price

Consumers find price to be very satisfactory, consistently highlighting great deals and competitive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a few pairs as wasn't sure of sizing, keep one and returned tge other 2, no problem with return abd ur was free returns too.. Fantastic service fron Completegolfer.... This is the second pa... See more

Rated 5 out of 5 stars

The pro at Complete Golfer fitting service was once again excellent. Dave has the patience and skill not to oversell anything but to make sure if you do decide to buy that it suits your skill level ba... See more

Rated 5 out of 5 stars

I met with DAVE BUNKER today at Moor Park in the Complete Golfers Club-fitting facility. Dave is a very experienced and knowledgeable club-fitter. I have seen him for the last three years and he al... See more

Rated 5 out of 5 stars

I have looking to upgrade my wedges. Could have bought via local pro, but complete golfer have a much wider range. I decided to use complete golfer's fitting service. Fantastic. Tried different man... See more



Company details

  1. Golf shop
  2. Golf Club

Written by the company

Established in 1990, Complete Golfer has built a proud heritage as one of the UK's leading golf retailers. From the very beginning, our commitment has been simple: to offer an exceptional selection of the world's finest golf equipment, apparel and accessories, supported by knowledgeable advice and outstanding customer service. As the business grew, so did our reputation for quality, expertise and trust. Embracing the opportunities of e-commerce in the early 2000s, Complete Golfer successfully combined the personal service of a specialist golf retailer with the convenience of online shopping, becoming a trusted destination for golfers across the UK and beyond. More than three decades later, our passion for the game remains as strong as ever. We continue to curate the latest products from the world's leading golf brands, delivering premium equipment, expert guidance and an exceptional shopping experience for golfers at every level. At our core, we are a family-run business, and we genuinely care about every customer we serve. Those family values shape everything we do, from the products we carefully select to the expert advice and personal service we provide. We believe that building lasting relationships is just as important as supplying the very best golf equipment, which is why golfers continue to place their trust in Complete Golfer year after year.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,151)

433 reviews in the last 12 months

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fitting

Rated 5 out of 5 stars

Exceptional

Exceptionally knowledgeable, helpful and friendly shop staff.
The custom fitting session was invaluable. Time was taken to match club heads and shafts to my swing.
The result. Greater accuracy and more distance. Competitive price too.
What more could you want.

November 11, 2017
Unprompted review
Rated 4 out of 5 stars

Good initially, not proactive later on

Great organising custom fitting and with helping get the best price. Would have liked to see CG be more proactive chasing Titliest sooner for delivery rather than me having to prompt the team to chase.

This js particularly the case with the 2-iron which was way later than initially promised - in the end it was me that suggested they just upgraded it to the new model which was available in the right spec. Once suggested this was related to Titleist and it arrived soon after.

Hopefully the team have learnt from this and will be more prompt on things for future customers.

November 11, 2017
Unprompted review
Rated 5 out of 5 stars

Great honest Advice on equipment

Great honest Advice on equipment, fantastic fitting center. Never look to up-sell or over sell to you.
Great range of equipment and clothes and accessories. And now they have a loyalty card to build up money to spend. Will always be my 1st port f call for anything golf related

November 8, 2017
Unprompted review
Rated 5 out of 5 stars

Don't Get Frustrated, Get Fitted!

Over the winter, I turned 69 and age finally got the better of my swing speed. I was not hitting my X-20 stiff graphite shaft irons well - distance was down and direction erratic. Since I was fitted for the X-20s, I wanted to get my swing speed, strike location, etc. checked. As a long-time customer of the Complete Golfer shop in Northwood, I booked a session at their fitting studio at Moor Park golf club where Complete Golfer has the pro-shop franchise. Booking the appointment was simple, added to which there was no charge for the measurement and subsequent fitting even if I had not bought anything - although I fail to see how the latter could happen with the attention one gets. I was looked after by the appropriately-named David Bunker who spent an hour plus with me, first measuring my swing speed, flight and strike location on my existing clubs before bolting this, that and the other heads to various flex shafts for me to try. It's worth noting that Complete Golfer is not locked into any of the major manufactuers so I got to try out quite a variety of well-known manufacturers' heads and shafts. Each step was thoroughly explained to me both verbally and via the sometimes mind-boggling computer software analysis. The final result was a model of iron that I hit smack out of the middle of the club time after time, that had a flight half as high again as my existing clubs, and that had an astonishing consistency of distance and flight over my old clubs. All this information, including grip size and tape layers, was emailed back to the Complete Golfer shop and the following day I went in and ordered the clubs where the price I was charged was checked against other web sites to guarantee the best price on the day. Delivery took less than ten days. It then took me three or four practice rounds to fully understand the change in flight and distance with each club but the all-round consistency of strike has paid dividends - dial in the distance/conditions and the club picks itself - well, not far off anyway! I am a six handicap and, in the past two weeks, I have equalled or beaten that handicap four times, the best being two over par only days ago. The increase in confidence that I have in each club in the set is - for me - immeasurable. For the technical: I bought Ping G red dot irons 5 through 9 plus in the same model the four wedges (PW/UW/SW/LW), all fitted with Ping orange jumbo grips (needed because of arthritis in the fingers of both hands) and with light regular shafts. My seven iron flight is a consistent 145yds with ten yards up/down between each club. I use a Pro V1 ball. As an addendum, I went back to the studio a month later with the intention of changing my driver. After half an hour, I was told that my current driver, albeit with a slight change to the setting, could not be bettered. Now that's good service.
Don't get frustrated, get fitted!

June 4, 2017
Unprompted review
Rated 5 out of 5 stars

The only place to buy Golf gear!!

Rather than being pressured into a sale like other high street golf stores, I was given options and choices as to what clubs would suit my game. I even received the option to book a custom fitting session for my clubs with one of their custom fit technicians. A truly first class service. Friendly and welcoming staff with excellent product knowledge and customer service. No need to buy Golf products elsewhere!

February 27, 2017
Unprompted review

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