Amazing bank, awesome customer service. They helped me with my situation, was very understanding. Best APR% on credit cards. The lowest of all three of my other banks. And offered balance transfer. A... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The experience was excellent, Alex Alavado’s customer support was very helpful, the knowledge he provided to us and to the rest of his peers while we were there was unbelievable, everyone kept calling... See more
Sandra exhibits exemplary customer service. She is beyond professional, she is authentic, compassionate and genuinely cares for people. She is able to pivot seamlessly and address all issues of the br... See more
I love the different savings accounts available as well as the Money Market Accounts. Being able to pick and choose which vehicle to place your money into is very important! The CUNJ definitely prov... See more
Company replied
Company details
- #3 of 8 best companies in Credit Union
- #3 of 25 best companies in Bank
- #87 of 190 best companies in Financial Consultant
- #39 of 103 best companies in Financial Institution
Information provided by various external sources
Credit Union of New Jersey is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to it's members for over 75 years.
Contact info
United States
- www.cunj.com
4.7
Excellent
5K reviews
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Just got an auto loan from them
Just got an auto loan from them. So far rates were amazing, the customer services were very responsive with 0 to little wait times on the phone.
April 17, 2026
The experience was professional
The experience was professional, effective. The agent made the process easier and with good results.
April 22, 2026
Everyone I dealt with did a great job…
Everyone I dealt with did a great job getting my account stabilized. They were so helpful and supportive
April 15, 2026
Was very helpful and very informative
Was very helpful and very informative, also very patient, took time to explain the answers to my questions
April 23, 2026
Fast and simple.
Fast and simple.. Everything was done according to what was agreed upon
April 21, 2026
Great Bank
This bank is really amazing. Loans and other official informations are processed speedily and within a stipulated time. Honestly, I didn't register in vain. Thanks a lot.
April 23, 2026
Unprompted review
Great place
Great place, made getting a loan fast and easy. I thought i could get a little better of a rate but maybe in the future.
April 8, 2026
Unprompted review
Narda is the best
Narda is the best! She’s helped me improve my financial situation many times.
April 22, 2026
My experience with Credit Union of New…
My experience with Credit Union of New Jersey has been phenomenal. It's the first time I have had business dealings with a financial institution that went without any issues. All reps were immediately responsive to my calls and questions. Opening an account and getting approval for my loan was very easy. CUNJ will now become my main financial institution.
April 20, 2026
Initially skeptical
Initially skeptical, but after trying a few projects, the results were quite good. Payments via PayPal are always smooth. My tip: be sure to read the project instructions very carefully, as their quality standards are quite high. A solid freelance platform.
April 22, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Convenient 😉
April 22, 2026
Unprompted review
Reply from Credit Union of New Jersey
Thank you for your feedback!
Banking As It Should Be!
The teller who assisted me went above and beyond what was asked of him during a routine transaction. He answered my questions, provided alternatives, was knowledgeable and professional.
April 20, 2026
Reply from Credit Union of New Jersey
We are so happy to hear you had a good experience Ethel - thank you for taking the time to provide us with feedback!
Credit Union of New Jersey its very…
Credit Union of New Jersey its very nice and good service , its very trustful site
December 15, 2025
Unprompted review
Reply from Credit Union of New Jersey
Thank you so much for your feedback, it is sincerely appreciated!
very professional and knowledgeable…
very professional and knowledgeable made us feel very comfortable
April 20, 2026
Reply from Credit Union of New Jersey
We appreciate your kind words! Thank you so much for taking the time to provide us with feedback.
Very responsive and helpful
April 17, 2026
Reply from Credit Union of New Jersey
We are happy to hear that we were helpful and responsive to your needs. We appreciate your feedback very much!
The people working there have been…
The people working there have been extremely helpful and courteous. After opening up my accounts, I had several questions and a technical issue I needed help with. Everyone I spoke to was great, especially Anthony who went above and beyond.
April 13, 2026
Unprompted review
Reply from Credit Union of New Jersey
We're happy to hear that the team provided you with helpful and courteous service! We appreciate you mentioning the assistance you received while opening your accounts and resolving a technical issue. Thank you so much for your feedback!
Staff was great!!!
April 18, 2026
Reply from Credit Union of New Jersey
Thank you so much for your feedback!
I was having trouble with my car
I was having trouble with my car, repairing was going to cost me a lot. I told myself go to CUNJ and request for a Car Loan, at first, I was afraid, because my Credit Score is fair and I didn’t think I was going to get the loan. But to my greatest surprise, when I met Chris Ardis, I told him that I needed a car loan, right away he got into action in just a few minutes, he said Congratulations you’re Approved. I was happy.
Chris was magnificent, he worked with me to be able to get a car. He was always a phone call alway whenever I called. Chris is the best.
I will always recommend people to CUNJ.
Thank you Chris and the CUNJ staff. I love my New Car!
March 10, 2026
Reply from Credit Union of New Jersey
We're so happy to hear about your positive experience and that we could assist you with your car loan needs. We appreciate your recommendation and are so glad you love your new car!
A chick New Jersey
April 17, 2026
Unprompted review
Reply from Credit Union of New Jersey
Thank you for your review!
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