Ordered from the United States and was worried about hidden duty fees, but everything was OK! The package arrived within a week of purchase without delays or extra tariff fees. The item is beautiful a... See more
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Price was great. Processing and shipping was quick. I wish duties were calculated at checkout.
Company replied
I received my order in a timely manner. The item was as described, but unfortunately too big. I would like to exchange for the smaller size, but I am having a hard time getting the return/exchange sta... See more
Company replied
I love Casablanca and I love my hat and scarf. I looked everywhere & your price/discount was amazing. My purchased items are beautiful. The shipping was swift and the entire process was seamless! Esp... See more
Company details
- Clothing Store
- also in
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Streetwear Store
- Women's Clothing Store
Written by the company
Fondato nel 2004 nel cuore del centro storico di Salerno, d — 2 ha come filosofia di vendita un viaggio eclettico ottenuto grazie ad un’accurata selezione di oggetti esclusivi, insieme a icone senza tempo e ultime tendenze, dando spazio a progetti, collaborazioni uniche e proponendo talenti emergenti. Dall'apertura, d — 2 ha rappresentato una nuova realtà in Italia, rispecchiando uno spirito caratterizzato da un'estetica all’avanguardia e con uno sguardo costante alla giovinezza. Sicuramente è tutt’oggi uno dei luoghi più underground della zona.
Contact info
P.za Sedile di Portanova, 7, 84121, Salerno, Italy
- +39089224984
- customerservice@d2-store.com
- d2-store.com
4.3
Excellent
266 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 24 hours
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Smooth experience, want price transparency
Price was great. Processing and shipping was quick. I wish duties were calculated at checkout.
March 26, 2026
Reply from d2-store.com
Dear Pearl,
Thank you for your kind review. We’re glad to hear that you were satisfied with the price and that the processing and shipping were quick.
We also truly appreciate your feedback regarding duties at checkout. Your suggestion is very valuable, and we will definitely take it into consideration as we work to improve our service.
Thank you again for your support, and we hope to see you again soon on our online store.
Best regards.
Definitely a positive experience
Definitely a positive experience. One of the best boutique in Salerno
March 10, 2026
Reply from d2-store.com
Gentile Daniele,
siamo felici di sapere che la sua esperienza d'acquisto sia stata positiva.
Ci impegniamo ogni giorno per offrire il miglior servizio possibile.Speriamo di rivederla presto sul nostro store online!
Cordiali saluti.
Very good customer service and very…
Very good customer service and very good product. Very on time delivery service. Everything was perfect.
Thank you for the good experience with this company
February 18, 2026
Reply from d2-store.com
Dear Dennis,
We are delighted to hear that your shopping experience was positive and that the product met your expectations. We strive every day to improve our service, and your input helps us grow.
We look forward to welcoming you back to our store soon!
Best regards.
Ordered from the United States and was…
Ordered from the United States and was worried about hidden duty fees, but everything was OK! The package arrived within a week of purchase without delays or extra tariff fees. The item is beautiful and arrived as expected. My only piece of constructive feedback would be that I did not get a notice that the package was sent or tracking info. Prior to ordering, I reached out to customer service with a question and they replied within a day. Thank you, will purchase from here again!
October 7, 2025
Reply from d2-store.com
Dear Donna,
We are delighted to hear that your shopping experience was positive and that the product met your expectations.
We truly appreciate your constructive feedback. We strive every day to improve our service, and your input helps us grow.
Regarding the shipping notification and tracking info, we will follow up with FedEx, as the tracking emails are automatically sent by the courier's system once we input the customer's email address. We will check what might have gone wrong in your case.
We look forward to welcoming you back to our store soon!
Best regards.
Reply from d2-store.com
Dear Joseph,
We are delighted to hear that your shopping experience was positive and that the product met your expectations.
We strive every day to offer the best possible service. We look forward to welcoming you back to our store soon!
Best regards.
Worst service
Worst service. I ordered and paid for a 3 day shipping it’s been 9 days and i still haven’t received my item
March 21, 2025
Reply from d2-store.com
Dear Abby Rodriguez,
We are truly sorry for this unfortunate experience. As soon as we read your review, we conducted a check on the shipment. We rely on FedEx as our international courier due to their speed and reliability. However, from our check, we learned that your order is currently in transit in Nashville and is nearing delivery. The delay was caused by logistical issues at the courier’s sorting facilities. Unfortunately, this is beyond our control. Your order was placed on Friday, March 21st, and it was processed and handed over to the courier on Monday, March 24th, upon the reopening of our warehouse (which is not operational over the weekend).
We completely understand your situation and sincerely apologize for this delay, which was unfortunately not due to any fault on our part. We are always striving to improve and to provide our customers with the best possible experience, and we truly appreciate your feedback.
Our customer service team remains available for any further assistance, and if you need anything else, please do not hesitate to contact us at customerservice@d2-store.com
Best Regards.
d-2 Staff
While I ultimately canceled my order
While I ultimately canceled my order, they acted quickly and canceled very timely.
February 24, 2025
The customer service was really great…
The customer service was really great because the assistant was present and answered all my questions
February 22, 2025
Reply from d2-store.com
Dear Florence,
We are delighted to hear that your shopping experience was positive.
We strive every day to offer the best possible service. We look forward to welcoming you back to our store soon!
Best regards.
Reply from d2-store.com
Dear Zuzana,
We are delighted to hear that your shopping experience was positive.
We strive every day to offer the best possible service. We look forward to welcoming you back to our store soon!
Best regards.
d2 store became the store I will visit often…
d2 store have most of brands I like and often buy.
Fast shipping, good choice and as I had the first of my experience of shopping I am almost happy with my shopping.
February 7, 2025
Reply from d2-store.com
Dear Levan,
We are delighted to hear that your shopping experience was positive and that the product met your expectations.
We strive every day to offer the best possible service. We look forward to welcoming you back to our store soon!
Best regards.
When i buy a product
When i buy a product, most brands are shipped with the brand's shopping bag. But your store is packed in a shabby bag. Even the envelope was open. I'm disappointed. Dries Van Noton's luxury was ruined by your packaging.
January 2, 2025
I received my order in a timely manner
I received my order in a timely manner. The item was as described, but unfortunately too big. I would like to exchange for the smaller size, but I am having a hard time getting the return/exchange started. Instead of getting a response to my emails, I am sent an automated email to leave a review. Great product, not the best customer service experience.
November 28, 2024
Reply from d2-store.com
Dear Shervone Moore, we are sorry that your experience was not entirely positive. Return procedures are received and processed within 12 hours of the arrival of your request. Thank you for your feedback, we are always ready to improve and offer all our customers the best possible experience. Thanking you again for your order we extend our warmest regards.
Staff d-2 Store
Great
First time buying Paloma Wool from D2 & it was smooth and the delivery came efficiently. Would buy from them again!
November 28, 2024
Great website but the delivery took…
Great website but the delivery took longer than expected.. It said 2-3 working days if you order before 1 PM (like I did) and now it takes up to 4 days. Was hoping to receive my bday present before my birthday to show my family, who paid for it.
November 6, 2024
Ordered a pair of Kenzo shorts from…
Ordered a pair of Kenzo shorts from this company through Farfetch.
Parcel turned up with nothing inside of it. A simple stock check could have easily shown that the item was not put in the parcel however the company have decided to ignore me and now I’ve had to pay £100 for a parcel with nothing inside of it as Farfetch are refusing to refund me because this company has been dishonest.
Pure incompetence.
November 1, 2024
Unprompted review
Efficient and good product with good…
Efficient and good product with good price.
Very happy.
October 5, 2024
Great website and fast shipping.
January 25, 2024
Reply from d2-store.com
We are happy with your positive experience, thank you for reviewing us. See you soon!
I just received an extra bill for £38…
I just received an extra bill for £38 for customs duties and taxes after receiving this item. I would have liked to know that there is this charge to pay for british customers.this has now become a very expensive purchase and would have been chesper to buy locally
December 4, 2023
Reply from d2-store.com
Dear Khris,
We are sorry to hear that you are not happy with your shopping experience. As mentioned on our website, on our shipping page, the custom duties and taxes are not paid by the store: https://www.d2-store.com/en/pages/shipping
For further inquiries, we are available to reach on customerservice@d2-store.com
Best regards,
The team
No response to my inquiry. Bad communication
I have emailed you two days ago about a return and I still haven’t heard back
December 1, 2023
Reply from d2-store.com
Dear Trouble Brines,
Our team take 1-2 working days to reply on our customer service email. Please find below the relevant addresses where you can reach us:
customerservice@d2-store.com
orders@d2-store.com
Are you sure you used one fo these two?
We remain at your disposal and look forward to hearing your feedback.
Best regards,
The team
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