I joined Dating.com hoping to meet genuine people. Unfortunately, as a free member, I found the platform very difficult to use. After only a few messages, many conversations became unavailable, and I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Something failed to send, credits still gone. Agent explained policy, explain the credits how they, end of story. Kind, honest, but no miracle refund.
Company replied
I couldn’t log Intoy account and I’ve been contacted the customer service for weeks, but never get response back, how can I get some help please?
Company replied
Couldn`t figure credit math. Thought I`d spam support, but FAQ had plain table: chat 0.5, voice 2, video 6 per five mins. Even showed little GIF for lets mingle thing. Rare to see docs not full of buz... See more
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Company details
- #42 of 44 best companies in Social Media Agency
Written by the company
Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.
Contact info
United States
- 1 (888) 980-9770
- support@dating.com
- dating.com
3.2
Average
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
I have not yet use the app
July 6, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely fine. Since you haven’t used the app yet, take your time to explore and see how it works for you. We hope you have a positive experience once you get started 💙
I wanto have a genuine connevtuon real…
I wanto have a genuine connevtuon real and turn onto marriage
July 7, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
We’re glad to hear you’re looking for a genuine, real connection that could grow into a serious relationship and marriage. We hope you meet someone who shares your values and goals, and we wish you the best on your journey 💙
Yes,my dear people i bless all
July 6, 2026
Reply from Dating.com
Hello, thank you for your kind words 😊
We appreciate your positive message and your warm wishes. We hope you have a wonderful experience on the platform and make meaningful connections with kind and genuine people 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
We understand that work keeps you busy. We hope you’ll have time to explore the platform when you can and enjoy the opportunity to make new connections 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
We’re glad to hear that so far the platform seems reasonably priced for the service. We appreciate you taking the time to explore it, and we hope your experience continues to be positive as you discover more features 💙
Hiiiiiiiii
July 6, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
We noticed your 1-star rating and would like to better understand your experience. Since your comment only says “Hiiiiiiiii,” we’d appreciate it if you could share more details about any concerns you may have.
Please feel free to contact our Support team or provide your User ID so we can assist you. 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
We’re glad to hear you love romance and are looking for meaningful connections. We hope the platform helps you meet someone special and enjoy wonderful conversations 💙
Excellent service from start to finish
Excellent service from start to finish. The team was professional, responsive, and helpful throughout the entire process. They kept me informed, addressed my concerns promptly, and made the experience smooth and stress-free.
July 6, 2026
Reply from Dating.com
Hello, thank you for your wonderful feedback 😊
We’re delighted to hear that you had an excellent experience and found our team professional, responsive, and helpful. We truly appreciate your kind words and are happy that we could make your experience smooth and stress-free 💙
I'm a single father before kids I love my kids and they are my life anything for them and give them anything
Caring and I want and I want to have fun enjoy myself with a person of your joints be
July 6, 2026
Reply from Dating.com
Hello, thank you for sharing your thoughts 😊
It’s wonderful to hear how much you care about your children and that family is such an important part of your life. We hope you meet someone who shares your values, enjoys life with you, and creates a meaningful connection 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely understandable. If you don’t have an opinion yet, take your time to explore the platform and form your own experience. We’d be happy to hear your thoughts in the future 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely understandable since you’ve just signed up. Take your time to explore the platform and see how it works for you. We hope you have a positive experience as you get started 💙
Life has been good and excited for new experience
I’m looking forward to returning to the Philippines since the 1980’s and discovering so many of the beautiful sights throughout the the islands.
July 5, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
It’s wonderful to hear about your excitement to return to the Philippines and rediscover its beautiful islands and sights. We hope the platform helps you connect with interesting people and adds to your experience as you plan your journey 💙
New to the program looking for a good…
New to the program looking for a good site to join people. Seems like a place to go.
July 5, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
Welcome! Since you’re new to the platform, we hope you enjoy exploring and meeting new people. We’re glad it seems like a good place to start, and we wish you the best in finding meaningful connections 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely understandable! Since you’re still trying out the app, we hope you have a great experience over the next week. We’d love to hear your thoughts again once you’ve had more time to explore it 💙
I have no experience yet
I have no experience yet, for this is my first time meet new frieds
July 5, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely fine—since this is your first time meeting new friends, it’s normal to have no experience yet. Take your time to explore and enjoy the process. We hope you have a positive and friendly experience 💙
The still water runs deep
Keep calm. Listen to the voices between things, enjoy and feel it carefully, enjoying the moment and do it by your own believe
July 5, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
We appreciate your thoughtful message. We hope you continue to enjoy your experience, stay positive, and connect with others at your own pace.
We also noticed your negative rating and have sent you an email regarding your feedback. Please check your inbox so we can better assist you. 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We’re glad to hear your experience was great! We appreciate your support and hope you continue enjoying the platform 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
We’re glad to hear you’re excited to meet new people. We hope you have a positive experience and find someone you genuinely connect with 💙
I joined Dating.com hoping to meet…
I joined Dating.com hoping to meet genuine people. Unfortunately, as a free member, I found the platform very difficult to use. After only a few messages, many conversations became unavailable, and I couldn’t continue chatting normally. It was hard to evaluate whether the service was worth paying for because most communication required a paid membership. I believe users should have a better opportunity to experience the platform before being asked to subscribe.
July 4, 2026
Reply from Dating.com
Hello, thank you for your feedback.
We’re sorry to hear your experience didn’t meet your expectations. We understand your concerns regarding access for free members and the ability to fully evaluate conversations before subscribing.
Our platform offers limited access for free users, while full communication features are available with a paid membership. That said, your feedback about improving the initial user experience is important and will be shared with our team for review.
We appreciate you taking the time to share your thoughts. 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We’re glad to hear you think it’s a great app! We appreciate your support and hope you continue enjoying your experience 💙
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