I joined Dating.com hoping to meet genuine people. Unfortunately, as a free member, I found the platform very difficult to use. After only a few messages, many conversations became unavailable, and I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Something failed to send, credits still gone. Agent explained policy, explain the credits how they, end of story. Kind, honest, but no miracle refund.
Company replied
I couldn’t log Intoy account and I’ve been contacted the customer service for weeks, but never get response back, how can I get some help please?
Company replied
Couldn`t figure credit math. Thought I`d spam support, but FAQ had plain table: chat 0.5, voice 2, video 6 per five mins. Even showed little GIF for lets mingle thing. Rare to see docs not full of buz... See more
Company replied
Company details
- #41 of 43 best companies in Social Media Agency
Written by the company
Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.
Contact info
United States
- 1 (888) 980-9770
- support@dating.com
- dating.com
3.1
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Honest people
I’m looking honest someone to share my life someone like dinner movies more things
June 30, 2026
Reply from Dating.com
Hello, thank you for sharing 😊 We’re glad to hear you’re looking for an honest person to share life with—dinners, movies, and meaningful moments.
We hope you meet someone who shares your values and interests, and that you enjoy building a genuine connection here 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s completely fine since you’ve just joined. Take your time to explore the platform, and we hope you’ll have a positive experience as you get started. We’d be happy to hear your thoughts later on 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s great—you’ve just started. Take your time to explore the platform, and we hope you enjoy the experience as you go along. We’d be happy to hear your thoughts later 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you love meeting people. We hope you continue having great conversations and positive experiences on the platform 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you find the platform easy to use and nicely presented. Thanks for sharing 💙
Even if you want assistance you can't r…
Even if you want assistance you can't r each help desk and every chat is paid up for, so it's expensive for you to find a partner id you have to pay for every chat. Why can't you make a subscription and the amount last for the whole month?
June 30, 2026
Reply from Dating.com
Hello, thank you for your feedback.
We’re sorry to hear that the current system feels expensive and difficult to use. We understand your concern about paying per interaction and how a subscription model might feel more straightforward and predictable.
Our pricing structure is designed to cover communication features while maintaining platform quality and safety, but we also recognize that different models work better for different users. Feedback like yours is very valuable and will be shared with our product team for review. Our Customer Success Team will reach you out concerning your review soon.
Reply from Dating.com
Hello, thank you for your feedback 😊 We understand your interest in moving to private communication. For your safety, we recommend continuing conversations within the platform until you feel fully comfortable and trust the other person.
We hope you continue having a positive experience here 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you love it here! Thanks for your support, and we hope you continue enjoying your experience 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 That’s completely fair—we understand it’s still early for you. Take your time exploring the platform, and we’d be happy to hear your thoughts once you’ve had more experience. We’ll be here when you’re ready to share an update 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you had fun and enjoyed the website. Thanks for sharing 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you think the company is doing a very good job 👏 We really appreciate your support 💙
I am looking for mrs right
June 30, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're looking for "Mrs Right". We hope you find someone who truly matches your values and leads to a meaningful connection. Wishing you the best on your journey 💙
Reply from Dating.com
Hello, thank you for your 5-star review 😊 We're glad you've had a positive start. We hope you continue enjoying the platform, and we're here if you ever need anything. Thanks for your support 💙
I like d site but I hope I will find…
I like d site but I hope I will find someone as serious as I am for my experience am yet to know more about ur company
June 30, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you like the site. We hope you find someone who shares your serious intentions, and as you continue exploring the platform, we hope you'll have a positive experience and learn more about what we offer. Wishing you the best on your journey 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you think it's great! We hope you continue enjoying your experience on the platform. 💙
Reply from Dating.com
Hello Terry, thank you for your 5-star review! 😊 We're delighted to hear you're enjoying your experience on the platform. We truly appreciate your support and hope you continue making great connections. Thank you for being part of our community! 💙
Complicated
I am a woman looking for someone to complete me... im all ways.. ask and I'm willing to indulge....
June 29, 2026
Reply from Dating.com
Hello, thank you for sharing 😊 We appreciate your openness about what you're looking for. We hope you meet someone who complements you, shares your values, and is looking for a genuine, meaningful relationship. Wishing you the very best on your journey 💙
I'm shy when I get to know someone like i show more of me.
I like walking at my local beach Just go to Sydney with no plans. Art Gallery in Sydney and the museum.. I wound like to meet a beautiful women who could like the same. . I Really Walking anywhere. And hope the women might like shows.
June 30, 2026
Reply from Dating.com
Hello, thank you for sharing 😊
It sounds like you enjoy a relaxed lifestyle—walking at the beach, exploring Sydney, visiting galleries and museums, and going to shows. That’s a great way to connect with someone who shares similar interests.
We hope you meet a lovely person who enjoys those same simple and meaningful activities with you 💙
Dislike the unwillingness to allow…
Dislike the unwillingness to allow phone number or email address exchange without significant hurdles even after communicating with someone for a length of time.
June 29, 2026
Reply from Dating.com
Hello, thank you for your feedback.
We understand your concern about not being able to freely exchange phone numbers or email addresses after building a connection. These safety measures are in place to help protect users from scams, spam, and misuse of personal information, especially early in communication. However, exchanging contact information is possible thorugh audio messages, video chats and so on.
If you’d like us to review your experience more closely, please update your review with your User ID so our support team can assist you directly. 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you're enjoying the app. While we're glad you mentioned the app, we'd really like to understand what didn't meet your expectations. Please, check your inbox/spam folder.
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