I joined Dating.com hoping to meet genuine people. Unfortunately, as a free member, I found the platform very difficult to use. After only a few messages, many conversations became unavailable, and I... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Couldn`t figure credit math. Thought I`d spam support, but FAQ had plain table: chat 0.5, voice 2, video 6 per five mins. Even showed little GIF for lets mingle thing. Rare to see docs not full of buz... See more
Company replied
Blew 90 credits week one, nearly rage quit. Now run rule: spend only after 30 lines of free talk. Cuts cost to 25/week. Not site`s fault, just discipline.
Company replied
The site runs stable, no crashes. But the credits burn way too fast, you have to keep topping up. Just chatting with 2 - 3 people a day costs about $20 - 30. Kinda expensive.
Company replied
Company details
- #41 of 44 best companies in Social Media Agency
Written by the company
Dating.com is the top place to meet people from around the world for exciting communication and online companionship. ⚡The service increases the chances of members to meet someone new, discover unique places, explore new cultures, and do things they would never have had the chance to do before. 🙌 𝗗𝗮𝘁𝗶𝗻𝗴.𝗰𝗼𝗺 covers over 40+ countries and offers the technology to help members take communication further than ever.
Contact info
United States
- 1 (888) 980-9770
- support@dating.com
- dating.com
3.2
Average
3K reviews
Asks customers to review
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Reply from Dating.com
Hello, thank you for your feedback 😊
We’re glad to hear you love romance and are looking for meaningful connections. We hope the platform helps you meet someone special and enjoy wonderful conversations 💙
Excellent service from start to finish
Excellent service from start to finish. The team was professional, responsive, and helpful throughout the entire process. They kept me informed, addressed my concerns promptly, and made the experience smooth and stress-free.
July 6, 2026
Reply from Dating.com
Hello, thank you for your wonderful feedback 😊
We’re delighted to hear that you had an excellent experience and found our team professional, responsive, and helpful. We truly appreciate your kind words and are happy that we could make your experience smooth and stress-free 💙
I'm a single father before kids I love my kids and they are my life anything for them and give them anything
Caring and I want and I want to have fun enjoy myself with a person of your joints be
July 6, 2026
Reply from Dating.com
Hello, thank you for sharing your thoughts 😊
It’s wonderful to hear how much you care about your children and that family is such an important part of your life. We hope you meet someone who shares your values, enjoys life with you, and creates a meaningful connection 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely understandable. If you don’t have an opinion yet, take your time to explore the platform and form your own experience. We’d be happy to hear your thoughts in the future 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely understandable since you’ve just signed up. Take your time to explore the platform and see how it works for you. We hope you have a positive experience as you get started 💙
Life has been good and excited for new experience
I’m looking forward to returning to the Philippines since the 1980’s and discovering so many of the beautiful sights throughout the the islands.
July 5, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
It’s wonderful to hear about your excitement to return to the Philippines and rediscover its beautiful islands and sights. We hope the platform helps you connect with interesting people and adds to your experience as you plan your journey 💙
New to the program looking for a good…
New to the program looking for a good site to join people. Seems like a place to go.
July 5, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
Welcome! Since you’re new to the platform, we hope you enjoy exploring and meeting new people. We’re glad it seems like a good place to start, and we wish you the best in finding meaningful connections 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely understandable! Since you’re still trying out the app, we hope you have a great experience over the next week. We’d love to hear your thoughts again once you’ve had more time to explore it 💙
I have no experience yet
I have no experience yet, for this is my first time meet new frieds
July 5, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely fine—since this is your first time meeting new friends, it’s normal to have no experience yet. Take your time to explore and enjoy the process. We hope you have a positive and friendly experience 💙
The still water runs deep
Keep calm. Listen to the voices between things, enjoy and feel it carefully, enjoying the moment and do it by your own believe
July 5, 2026
Reply from Dating.com
Hello, thank you for your feedback 😊
We appreciate your thoughtful message. We hope you continue to enjoy your experience, stay positive, and connect with others at your own pace.
We also noticed your negative rating and have sent you an email regarding your feedback. Please check your inbox so we can better assist you. 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We’re glad to hear your experience was great! We appreciate your support and hope you continue enjoying the platform 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
We’re glad to hear you’re excited to meet new people. We hope you have a positive experience and find someone you genuinely connect with 💙
I joined Dating.com hoping to meet…
I joined Dating.com hoping to meet genuine people. Unfortunately, as a free member, I found the platform very difficult to use. After only a few messages, many conversations became unavailable, and I couldn’t continue chatting normally. It was hard to evaluate whether the service was worth paying for because most communication required a paid membership. I believe users should have a better opportunity to experience the platform before being asked to subscribe.
July 4, 2026
Reply from Dating.com
Hello, thank you for your feedback.
We’re sorry to hear your experience didn’t meet your expectations. We understand your concerns regarding access for free members and the ability to fully evaluate conversations before subscribing.
Our platform offers limited access for free users, while full communication features are available with a paid membership. That said, your feedback about improving the initial user experience is important and will be shared with our team for review.
We appreciate you taking the time to share your thoughts. 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We’re glad to hear you think it’s a great app! We appreciate your support and hope you continue enjoying your experience 💙
I am chatting to a free user for a month
I am chatting to a free user for a month. I’ve spent over R30000 to date thinking that the relationship was moving on to a next level. However , the user refuses to leave the site, refuses to video chat or chat via another channel. I’m certain that this person is a paid operator who is using an agency model in their profile pictures. I’ve not only lost tons of my money, but I’ve been left heartbroken. My message to other women is not to use this site as it is a money eating machine . Once you get emotionally attached to the person you will continue spending foolishly. Do not use this site!!!!!!!
June 5, 2026
Unprompted review
Reply from Dating.com
Hello, thank you for your feedback.
We are sorry to hear about your experience and understand how you feel about this situation. We take concerns about user authenticity very seriously.
Please note that inauthentic representation or suspicious behavior is not allowed on our platform, and all profiles are subject to moderation and review. We also encourage users to report any suspicious activity directly so it can be investigated properly.
Our Customer Support team has sent you an email to further look into your case, please check your inbox/spam folder.
Reply from Dating.com
Hello, thank you for your feedback 😊
That’s completely okay—since you’re not sure yet, just take your time to explore the platform. We hope your experience becomes clearer and more positive as you get used to it 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
We’re happy to hear you loved it! Thank you for your support, and we hope you continue having a great experience and making meaningful connections 💙
Reply from Dating.com
Hello, thank you for your feedback 😊
Welcome! Since you’ve just joined, take your time to explore the platform and see how it works. We hope you have a great experience and enjoy meeting new people 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you find it easy to use. We hope it continues to make things simple and enjoyable for you 💙
Reply from Dating.com
Hello, thank you for your feedback 😊 We're glad to hear you think it's a great site. We really appreciate your support and hope you continue having a positive experience 💙
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