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Rated 5 out of 5 stars

I had never heard of Delma,till i discovered them by accident 10 years ago.I was looking for a good quality dive watch,with a good movement Delma ticked all of the boxes.I bought my first Delma watch... See more

Rated 5 out of 5 stars

easy to order and to receive the watch, excellent price for the quality ! and at the real light with pearl multi-color , my watch is even better than at the internet site. a big concurrence to... See more

Rated 1 out of 5 stars

I couldn’t be more disappointed in The, like of service. I received! One of the to watch this I purchased will not change the date daily. I also found that The band locks up, keeping The watch from... See more

Company replied

Rated 5 out of 5 stars

As a professional saturation diver,Delma is the only watch that has never failed.It is truly on par with omega, and surpasses my ex- rolex hands down.Hoping Delma continues with the blue shark series,... See more

Company replied

Company details

  1. Watch Manufacturer

Written by the company

Swiss Made diver and sports watches since 1924. DELMA has proudly operated as a family owned watch company producing high quality, sophisticated watches for nearly a century. Our history inspires us and motivates our continuous innovation.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality with precision.

I had never heard of Delma,till i discovered them by accident 10 years ago.I was looking for a good quality dive watch,with a good movement Delma ticked all of the boxes.I bought my first Delma watch the Santiago Blue Shark 3,000m it has performed very well with no issues.I have since bought the 4,000n dive watch and the 5,000m dive watch Yes i am a massive fan of Delma,they stand for quality & great workmanship,their watches are reasonably priced too To find a small company like Delma that cares so passionately about watches,it was a great day for me Kind regards Muhammad

May 25, 2026
Unprompted review
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Rated 1 out of 5 stars

I couldn’t be more disappointed in The

I couldn’t be more disappointed in The, like of service. I received! One of the to watch this I purchased will not change the date daily. I also found that The band locks up, keeping The watch from moving at all on my wrist! This watch is faulty and pinches my skin!
The representative that responded to my (date not changing) has simply discarded my issue and passed me on to a local Dealer, which is NOT local to me!
I COULDN’T BE MORE DISAPPOINTED IN MY PURCHASE OF 2 WATCHES!!
It is become quite Clear to me, that the 30 day returned policy, and international warranty of two years is a huge load of crap!

April 15, 2026
DELMA logo

Reply from DELMA

Dear Delma,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience has not met your expectations.

We would however like to clarify a few points regarding your case. For the watch you wished to return, we promptly provided you with a prepaid return label so the watch could be sent back under our 30-day return policy. Unfortunately, we never received the return shipment or any further feedback regarding the return process.

Regarding the second watch, you informed us about an issue with the date change mechanism. To ensure the fastest and most professional assistance possible, we referred you to our authorized service center in your region, which offers complimentary pick-up and return delivery service directly from your location. At no point during our communication was an issue with the bracelet mentioned to us.

We take product quality and customer service very seriously, and we have also sent you an email directly in order to resolve the issues at hand as quickly and smoothly as possible.

Best regards, Your DELMA Team

Rated 5 out of 5 stars

Delma Shell Star delivered.

Delma executed 100% on my watch purchase and delivery exactly as advertised on their website. I respect and appreciate that.

May 6, 2026
DELMA logo

Reply from DELMA

Dear Vincente,

Thank you very much for your review and your kind words.

We are delighted to hear that your Shell Star was delivered exactly as expected and that your experience matched what we aim to deliver. Your feedback is greatly appreciated and means a lot to our team.

We wish you many enjoyable moments with your DELMA watch.

Best regards,
Your DELMA Team

Rated 5 out of 5 stars

Great watch for the price!

Was looking for a good dive watch that wouldn't break the bank. In looking thru the collection I saw the tide watch. My son-in-law and daughter are abid fishers and his birthday was approaching so took the plunge, so to speak! I haven't seen a dedicated watch to tell tides! A very nice watch for the price!

March 27, 2026
DELMA logo

Reply from DELMA

Thank you very much for your wonderful review! We’re delighted to hear the Oceanmaster Tide made such a special birthday gift for your son-in-law.

Thank you again for your support and trust in DELMA!

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Rated 5 out of 5 stars

Noel


Andreas Leibundgut did an outstanding job of helping me from the day of purchase, Friendly, Professional, and answered all my questions until i received my Watch.

March 20, 2026
DELMA logo

Reply from DELMA

Dear Noel,
Thank you very much for your kind words! It was a pleasure assisting you throughout the process. We are happy to hear that everything went smoothly.

Your trust means a great deal to us. Thank you for choosing DELMA, and we wish you many great moments with your watch.

Best regards,
Your DELMA Team

Rated 3 out of 5 stars

The watch on the website had multi…

The watch on the website had multi color - the Rotating dial was black and green.

What was shipped to me was all black.
This is not good. Please send me the Black and Green rotating dial.

December 3, 2025
DELMA logo

Reply from DELMA

Dear Jay,

Thank you for your feedback. We have sent you an email to review the situation and resolve the matter promptly. We appreciate your response so we can ensure you will have the correct watch.

Kind regards,
Your DELMA Team

Rated 5 out of 5 stars

Lovely watch

Lovely watch, great price and great friendly service! Thanks Delma!

December 1, 2025
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Reply from DELMA

Dear Peter,

Thank you very much for your kind review! We’re delighted to hear that you’re enjoying your watch and that you were happy with our service. Your feedback truly means a lot to us.

Thank you for choosing DELMA. We wish you many wonderful moments with your watch!
Your DELMA Team

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Rated 5 out of 5 stars

Delma, giving the customer a peace of mind trust

How easy it was to get in touch with Delma, easy to order and when pushing the button "enter" it worked really quick and reliable.

November 24, 2025
DELMA logo

Reply from DELMA

Dear Phips,

thank you very much for your kind review and for sharing your experience with DELMA. We’re delighted to hear that you found the ordering process smooth, fast, and reliable, and that you felt well taken care of throughout.

Your trust means a great deal to us. Thank you for choosing DELMA, and we wish you many great moments with your watch.

Warm regards,
Your DELMA Team

Rated 5 out of 5 stars

This is my second Delma watch

This is my second Delma watch! Very quick delivery, customs duty included, the watch was well packed.
It works, 5 star service.

November 7, 2025
DELMA logo

Reply from DELMA

Dear Andrew

Thank you so much for your wonderful review!

Your continued trust means a lot to us. If you ever need anything, we’re always here to help.

Enjoy your new DELMA!

Warm regards,
The DELMA Team

Rated 5 out of 5 stars

Delma a Swiss Treasure

Excellent Service and arrived sooner than expected.

September 25, 2025
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Reply from DELMA

Dear Gary,

Thank you so much for your wonderful review! We’re delighted to hear that your DELMA arrived quickly and that you’re happy with our service. We wish you many great moments with your DELMA.

Best,

Your DELMA Team.

Rated 5 out of 5 stars

great product

The ordering process and the watch itself. Once I received it, I was stounded to see the quality and perfection. It could not be prettier.

October 1, 2025
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Reply from DELMA

Dear Jorge,

Thank you so much for your wonderful review! We’re delighted to hear that you’re impressed with your new watch and the ordering experience. Enjoy your DELMA, we hope it brings you many years of pleasure.

Best,
The DELMA Team

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Rated 5 out of 5 stars

Reputable Company & Helpful Associates

Delma and their associates have the most genuine, considerate and friendly people to work with…. Daniel has been amazing throughout our communication and very helpful without delay.

Delma is truly a company that is reputable and needs recognition as a brand that deserves recognition with superior products and quality…

Thanks!

September 3, 2025
DELMA logo

Reply from DELMA

Dear Matthew,

Thank you so much for your wonderful feedback! We’re really happy to hear that Daniel was such a help and that you had a great experience with us. Your recognition means a lot, and we truly appreciate your support for DELMA.

Best,
The DELMA Team

Rated 5 out of 5 stars

Superb professional dive watches

As a professional saturation diver,Delma is the only watch that has never failed.It is truly on par with omega, and surpasses my ex- rolex hands down.Hoping Delma continues with the blue shark series, my personal top choice, Kindest regards to all at Delma.

August 13, 2025
Unprompted review
DELMA logo

Reply from DELMA

Dear Robert,

Many thanks for taking the time to leave this nice review. We really appreciate your kind feedback.

Best regards,

DELMA Team

Rated 5 out of 5 stars

The 40mm Midland is the most stunning…

The 40mm Midland is the most stunning watch in my collection. Quality is superb and feels amazing on my wrist.

May 13, 2025
DELMA logo

Reply from DELMA

Dear Brad

Thank you so much for your wonderful feedback. We are delighted to hear that your Midland has become such a special piece in your collection.

We truly appreciate your support and wish you many memorable moments with your watch.

Warm regards,
The DELMA Team

Rated 5 out of 5 stars

Great watches - Great company!

Delma is a great company--they're a real class act. I bought a Blue Shark dive watch and I love it. A very solid build quality. It comes in a nice lacquer box with an extra strap! I wanted a slightly different band and I needed the tool required. So, when I asked about the tool they didn't hesitate to throw it in with my order. Very helpful people and a truly great timepiece.

April 10, 2025
DELMA logo

Reply from DELMA

Dear Nate,

Thank you for your kind words and for sharing your experience with your Blue Shark. We’re thrilled to hear how much you appreciate the solid build quality, and that our team could assist you with the tool.

Wishing you many great adventures with your Blue Shark!

Warm regards,

The DELMA Team

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Rated 1 out of 5 stars

I’m disappointed in the service

I’m disappointed in the service. My watch has been held up in Customs for a week because the Export Manager made a preventable mistake by checking that the watch had 0-1 AND 17+ jewels on the import sheet that is attached to the shipment. I STILL HAVE NOT RECEIVED THE WATCH.

December 5, 2024

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