Emma (D.I.D. Clearwater) was extremely helpful in our search for a fridge/freezer appropriate to our needs. She also offered good advice replacing our current air fryer. We will definitely be back to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed to buy a double oven and from the moment we walked into the Malahide Road DID Store Danillo was extremely informative and helpful. We wanted to purchase through finance and although we had t... See more
Company replied
The Bandon DID Electrical store has a large range of products and really helpful staff who go the extra mile. I’m new to the area but have been in many times to buy different items from a large fridge... See more
Company replied
Alec and Johnny delivered my washing machine yesterday morning. They called to advise me of exact time 10 minutes before they were due to arrive and provided excellent care and attention while i... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
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My experience today was unique
My experience today was unique. Caitlin delivered an awesome customer service to me. She was very helpful me with my purchase and I must say I will not regret buying home electricals from DID, Tallaght anytime.
August 4, 2026
Unprompted review
Excellent Customer Service by Owen
I was in DID Electrical in Bray and had the pleasure of being served by Owen. He helped me in purchasing my Samsung Galaxy A11 tablet. He was very attentive and friendly. He was even brilliant with my 2 year old daughter who didn't want to leave the shop because she made a new friend.
August 2, 2026
Unprompted review
Purchased A Dyson Hoover And 3 Year…
Purchased A Dyson Hoover And 3 Year extended Warranty From D.I.D ELECTRICAL Tullamore Was Told The Extended Warranty Only Covered The Battery Nothing Else When We Purchase It We Were Told It Covered Accidentally Damaged I Will Never Deal With D.I.D ELECTRICAL Again I Brought My To My Hoover To The Shop 3 Weeks ago They Held It In Shop For 7 Days Before They Sent It Back To Dyson It Is Going On 4 Weeks Now And I Didn't Get Back My Hoover
VERY BAD CUSTOMER SERVICE
AND NOT VERY FRIENDLY STAFF
I HAD TO RING THE SHOP 3 OR 4 TIMES BEFORE SOMEONE FINALLY ANSWER THE PHONE AND WERE NO HELP
ABOUT AS MUCH HELP AS A HOLE IN A BUCKET
August 4, 2026
Unprompted review
Staff and service
August 4, 2026
Unprompted review
Mandy (DID Tullamore) could not have…
Mandy (DID Tullamore) could not have been more helpful with helping me find and pick a laptop to meet my needs. Gave me great advice with what I would need and also offered a great warranty package
August 4, 2026
Unprompted review
The lady in the store in DID Tullamore…
The lady in the store in DID Tullamore her name was Mandy, she was very helpful, anymore in the future I will always go back to Mandy.
August 4, 2026
Unprompted review
Michal was absolutely fantastic in helping me choose a smart watch.
Michal was absolutely fantastic in helping me pick out a smart watch for my husband. He really had all the knowledge, and went through the pros and cons of each watch.
Much appreciated, great customer service!
August 4, 2026
Unprompted review
We dealt with Cian in the shop in…
We dealt with Cian in the shop in finglas excellent help made our parting with our money very easy great information and help with picking the right machine for us.
August 3, 2026
Unprompted review
Excellent service
Excellent service and Adam who installed our fridge couldn’t have been nicer and so helpful.
August 4, 2026
Unprompted review
Quick & prompt service
Quick & prompt service , Pearce was very helpful
August 4, 2026
Unprompted review
Amazing service
The service was really good, the staff Mandy explained everything needed to know about the eufy robot vacuum, super helpful and I would recommend!
August 4, 2026
Unprompted review
Owen in bray store We'll we laughed we…
Owen in bray store We'll we laughed we cried great experience on a Sunday afternoon we were looking for a TV for the father in law budget decided well Owen did what any great sales person should do upsell well done Owen the father in law was happy wirh his TV and your experience and guidance and knowledge . 👏
August 2, 2026
Unprompted review
Gareth was brilliant helped with camera
Gareth was brilliant helped with camera
August 4, 2026
Unprompted review
May use AI-assist with repliesRead more
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We had a very good experience with…
We had a very good experience with Linda. Friendly, quick, professional.
July 26, 2026
Unprompted review
Reply from DID Electrical
Hi P&J,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience with our team member. We appreciate your kind words.
Thanks
DID Electrical
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