Had a great experience from start to finish. Called in just for a quote and purchased multiple appliances, because of the competitive pricing. They were delivered & installed within the week. Friendly... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Mandy was very helpful & easy to deal with. Very pleasant person.
Fantastic service today in the Bandon store, Linda couldn’t be more friendly, helpful and knowledgeable for what we needed. Great service and easy transaction. Thank you!
I made an error with an online order and the staff at the store sorted in a few minutes
Had what I needed, great customer service from Mandy too.
SO26-1400907 Very helpful Mandy was on the ball with giving me good advice on picking up a smart camera
First time using DID for delivery. We'd shopped around for a particular Hotpoint Dishwasher. DID were the best price, cheapest and fastest delivery and best priced installation cost, so we gave them a try. Arrived a few days after ordering and within agreed delivery window. Good communication throughout and no problems taking away our old appliance. 5-star service and happy to recommend.

Reply from DID Electrical

Reply from DID Electrical
I was greeted with a warm hello and was in and out within a couple of minutes with exactly what I needed. Very smooth experience and would encourage me to use DID Newbridge first for any future needs for electronics. Thank you!

Reply from DID Electrical
Our salesman reinard made the experience he was so helpful. He answered all of our questions went out of his way to pick out the best watch suitable for us. He also help us with a laptop. Would definitely be going back to purchase of him :)

Reply from DID Electrical
Excellent prices and excellent service in Wexford store

Reply from DID Electrical
I liked how quickly the DID staff delivered my product, although the original delivery date was Thursday,
I got my laptop on a Monday. I appreciate the effort and the efficiency of the service and staff.
I’ve also ordered from earplugs in the past, and they never failed me.
Thank you!

Reply from DID Electrical
Brendan was extremely helpful. He made our experience positive and enjoyable.

Reply from DID Electrical
Friendly and helpful staff. Always like the staff here, very friendly.

Reply from DID Electrical

Reply from DID Electrical
We had such a great experience at did store in Swords, Airside, today thanks to Paul. He was absolutely fantastic - extremely knowledgeable, attentive and genuinely focused on finding the right products for us.
He took his time, listened to what we needed and gave us great options without ever making us feel pressured. His product knowledge and customer service were outstanding.
We honestly don’t often come across someone as good at their job as Paul. He is a real credit to your company and definitely deserves a bonus! 😊
We’ll be coming back to your store for sure, and Paul is a big reason why. What a fantastic team member!
Marija & Marko P.

Reply from DID Electrical
Good website with up to date information. Good service in shop. Knowledgeable sales staff.

Reply from DID Electrical
Terrible service with zero accountability. I ordered an item with same day click and collect. Rang the store when I received no notification after a few hours. Was told the item was there and to come in and collect it. Arrived at the store and was told it wasn’t there. I asked if they could deliver it and for them to cover the delivery costs. They agreed and was told it would be delivered on Tuesday. I ordered on Saturday. Received an email on Monday saying the item would be delivered on Tuesday. Nothing arrived. Rang on Wednesday to find out when it would be delivered. The turners cross store were unhelpful and kept me on hold for 17 mins. Had to ring back. Was told I needed to call customer service. They were useless and told me they would ring the store to sort it out and would ring me back. I never received a call back. 7 more times I had to call with no one willing or able to help. Finally got someone who said it would be delivered on Sat. Rang Sat morning just to ensure it was being delivered and of course it would not be delivered on Sat. Still no item with no idea if or when it will arrive. I would avoid placing orders with this company as they have no ability to resolve an issue when it arises. If they can’t get a simple delivery right then I would hate to have a problem with an item as they would never help.

Reply from DID Electrical
Purchased an American fridge freezer on 02/09/26, online, the item has not been delivered yet so I can not comment on it

Reply from DID Electrical
I was looking for an ipad for school and didn’t know which one to choose as i’m not a very techy person. Brendan came straight over to me and my mam to ask if we needed any help and helped us pick an ipad that would suit my situation the best and also helped us pick out all of the accessories and everything needed. He was very kind and helpful and made our experience much easier and more enjoyable !

Reply from DID Electrical
Excellent service from Mandy. 10/10 recommend.

Reply from DID Electrical
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