DID Electrical Reviews 

Joseph was very helpful in Limerick store.

Had a great experience at DID in the parkway in limerick. Joseph looked after us and was so helpful

Easily ordered an oven on line. It was promptly delivered and installed, no hassles.

happy with the customer service, Lydia was very helpful and efficient easy to deal with thank you

Very Disappointing Experience After Spending Over €4,500 Tullamore
I recently purchased nine appliances from DID, spending over €4,500 in total, and unfortunately the experience has been extremely disappointing.
There were issues with three appliances in the order. The oven was faulty but was eventually replaced, so I consider that matter resolved. There was also an issue with the microwave, which I decided to keep rather than pursue further.
My main complaint concerns the dryer, which was supplied in the wrong colour. The appliances were purchased as a matching set, and the colour was a key factor in my buying decision. I paid for a specific product but received something different. This is not a matter of preference; it is a matter of receiving the item I ordered and paid for.
What has made this situation even more frustrating is the way it has been handled. When I raised the issue, I felt that my concerns were dismissed rather than addressed. The level of customer service I received from Assistant Manager was disappointing and lacked the professionalism and customer care I would expect when dealing with a clear error.
I was also told that there were no replacement units available in the country and that it could take up to a month to resolve the issue. However, when I checked the DID website myself on 12 September ,I found two units available for purchase, with stock showing in Bray and Limerick. This only added to my frustration and raised questions about the accuracy of the information being provided.
After already dealing with issues involving the oven and microwave, I find it unacceptable that I am still trying to resolve a problem that should never have occurred in the first place. As a customer who spent a significant amount of money with DID, I expected much better service and a quicker resolution.
Unfortunately, this experience has left me disappointed both with the quality control and, more importantly, with the customer service. I hope DID takes steps to improve how customer complaints are handled and resolves this matter promptly.
Hugh Doran

Great variety and good staff. Worth a visit

Sensacional

Easy to buy, fast to collect

The staff was amazing and so helpful

Good product, good service

It was really good 10/10

Quick and easy to order (Ninjq air fryer)..product arrived a few days later. Easy to track status. Great service.

Alarm radio was purchased easily and delivered next day. The alarm was easy to set up and looks good in the room

Owen was amazing explained everything to detail felt brill leaving the shop!

I was greeted at the door by a team member called Sean as soon as I entered and he asked if I needed help. Luckily I knew exactly what I wanted. He quickly got the product I needed, took payment and I was gone! Very good service.

Delivery was fast, I ordered my washing machine Wednesday and it arrived Thursday morning. The delivery driver was so helpful and he installed it for me and Removed my old appliance. Everything was so quick and easy. I would definitely recommend the service.

Easy online order for collection next day. I initially didn’t receive an invoice, but when I rang, the customer agent sent me one out straight away by email. It arrived within minutes. Great service.

Jonathan was very prompt with the delivery and installation. Very chatty and friendly, no fuss, no mess.

Dealt with a great salesperson in DID Airside last evening when purchasing an integrated dishwasher. Fionn was very informative and professional. Very pleased.