I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so pa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently purchased a microwave in DID. Sam was very helpful and friendly in serving me. Appreciate his advice. We always shop at DID for our electrical devices as we have always found that have exce... See more
Company replied
Went to did Killarney, they had lovely selections of products, a kind gentleman name Ziaul helped me purchase my new iPhone, dvd player, and my new electric toothbrush brush, very kind and knows every... See more
Company replied
Visited the Swords branch 2 wks ago and had a thoroughly enjoyable experience. I was looking for a kettle and toaster and found the staff very helpful, kind and knowledgeable. I'm so glad I decided t... See more
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Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
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Great staff in the Drogheda Store
Great staff in the Drogheda Store. Thomas the manager is top man. Excellent service.
Thank you.
July 8, 2026
Fantastic installation
I purchased a washing machine from DID online. Alec and Johnny came today to deliver and install my new washing machine. The two men installed the washing machine and took away my old for me. They were also so kind in answering my children’s fifty million questions and allowing them to see what was going on. Thanks Alec and Johnny.
July 9, 2026
Unprompted review
I was soo satisfied with Geoff’s…
I was soo satisfied with Geoff’s customer care. He is soo helpful and friendly. It’s great to meet such person at the shop. He makes things easy
July 7, 2026
Unprompted review
Ahmad Tallaght Branch
I went in to the Tallaght Branch today to buy a Samsung Tablet, I was greeted warmly by Ahmad who dealt with us as soon as we arrived. We asked did they have the tablet in stock and he got the tablet within seconds. He offered us a great deal on a gel screen protector but we kindly declined as we have a case and protector already. Fast and efficient service. Thanks Ahmad!
July 9, 2026
Unprompted review
Very good customer service
Very good customer service. Ahmad was very helpful
July 9, 2026
Unprompted review
Extremely disappointing experience
Following my previous complaint detailing the numerous issues I experienced with my order, I am extremely disappointed that I am still having to chase the €100 voucher that your company agreed to provide.
After everything that occurred with my order from missed deliveries, receiving damaged ex-display appliances, repeated delivery failures, poor communication, and the constant need for me to follow up I would have expected this matter to have been resolved promptly. Instead, I have once again been met with silence.
The lack of communication throughout this entire experience has been unacceptable. Having spent thousands of euro furnishing my new home, I expected a level of customer service that reflected the value of my purchase. Unfortunately, that has not been the case.
At this stage, I am not asking for anything beyond what was promised to me. I simply expect your company to honour its commitment and issue the outstanding €100 voucher without any further delays.
I would appreciate a response confirming when the voucher will be issued. I should not have to continue chasing your company over a matter that should have been resolved weeks ago.
June 1, 2026
Unprompted review
Amazing service
I had a great experience purchasing my Eufy X10 Pro Omni thanks to the excellent service I received. Conor was knowledgeable, patient, and took the time to explain all the features and answer my questions without any pressure. He helped me choose the right model for my needs and made the whole buying process smooth and enjoyable. I’m very happy with both the product and the outstanding customer service. Highly recommended!
July 9, 2026
Unprompted review
Great experience in the Finglas store
Great experience in the Finglas store, got everything I needed with the help of a very helpful staff member.
July 9, 2026
Unprompted review
Amazing service
Conor was really amazing in assisting us, we purchased Eufy robot vacc
Cleaner and it was such a smooth process in the store.
July 9, 2026
Unprompted review
The staff member Conor was nice and a…
The staff member Conor was nice and a great help in the limerick store. Great service, would recommend.
July 9, 2026
Unprompted review
Emma in finglas was so helpful made my…
Emma in finglas was so helpful made my experience brilliant i would like her to know how great ful i was oonagh brennan order number so26-1303967
July 9, 2026
Unprompted review
Unfortunately this time I can’t leave 5…
Unfortunately this time I can’t leave 5 star ⭐ service.
Wanted purchase tv,paid and finding out that it’s not in stock anymore.
Just bad communication and poor knowledge this time .
Hope this won’t happen again and they will be more concerned about their products for sale.
July 6, 2026
Unprompted review
Very quick and had what we needed in…
Very quick and had what we needed in stock . Sam was very helpful
July 9, 2026
Unprompted review
Staff were so helpful and kind
Staff were so helpful and kind, made the whole experience enjoyable! Chris and the other staff are well trained, polite and helpful. And it is an Irish company which I didn’t realise at first! Will be back
Patricia
July 9, 2026
Unprompted review
Excellent and helpful staff
The staff welcomed me into the store, immediately helped me identify the product I needed, the options etc. They couldn’t have been more helpful, definitely recommend.
July 9, 2026
Unprompted review
Order SO26-1302147 Mandy was very…
Order SO26-1302147 Mandy was very helpful in sorting myself out with a new Samsung Galaxy mobile phone.
July 8, 2026
Unprompted review
On time as always the delivery guys…
On time as always the delivery guys were excellent they went above and beyond and two of the nicest guys you could ever meet so thankyou very much.
July 8, 2026
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