DISH Reviews 

Fraud, over 5 hours on the phone, 3 different phone calls for them to tell me I dont have a contract we agreed upon 2 months ago. Since then my bill keeps going up, then when I cancel service they tell me I have an equipment contract?? How does that make sense?? The original contract we agreed upon for a price the won't grant but when i cancel somehow i have a contract??Now they want to charge $500 for canceling a contract i dont have. Worst customer i have ever had in my life. Stay away from this company at all cost. Pay for subscriptions, cheaper and better services. Been with dish for 20 years and refuse to give them the thousands of dollars they would have got from me over the following years if they were just decent on the phone and not out to screw people.

I am beyond furious. I scheduled a call back and the call disconnected when I picked up. I have tried to call DISH five times now and each time the stupid AI tells me I have a call scheduled in zero minutes and then hangs up on me, I have tried everything trying to talk with a human being, but it seems to be impossible. I just sent a message through Twitter and I am hopeful. Maybe I can talk to a human that way, but I am really furious. They have wasted an hour or more of my time today today.

I had to move due to no fault of my own and now I am getting collection calls on a daily basis. Take your $300 early termination fee and shove it!!

The first full day of service, I tried to connect with Pandora (a service Dish offered and I used on DirecTV) but it failed on Dish's Joey. I complained but after several tries they referred the problem to their "tech people." That turned out to just be a black hole. During the following days, I learned through my own research that Dish changed to firmware in their Joeys which made it incompatible with their bridge software to Pandora. I also experienced more pixelations and screen freezes than I than I experience in 13 years with DirecTV. I tried to cancel my contract with Dish for failure to provide the service (pandora) they offered and they refused. I have almost 2 years on my contract. Watch out for Dish.

When I renewed my contract, the person I talked to didn't explain the whole package to me. I asked for. The heartening package.And somehow, I got stuck with flex, which does not give you any channels I called to tell them cause they took all my channels that I usually watch, then they turn around and tell me I need to pay more money while I'm on disability on a budget. For their mistake to put my channels back that there was nothing they could do I will never give them a good review and prefer them to anybody most definitely, after this 2 years, I will not renew a contract with them again, very unhappy customer.

Had Dish for ten years, service was okay but got way too pricey. Here's what you need to know before you sign up for their antiquated service - cancellation is a living nightmare. Two phone calls totalling well over an hour. Second call I finally resorted to answering any question with "cancel my service." Kicker, they charged me $25 per 10-year old receiver PLUS wanted me send back some tiny part out of the dish (on my roof about 35 ft high), otherwise it was several hundred dollars. They backed off when I told them I would report them to state consumer affairs. They also tried to sell me every other thing under the sun. A horrible company, avoid at all costs.

Awful customer service! Tried to keep their service and just asked for a discount. Been a customer for 16 years. They talk around in circles and nothing makes any sense. After an HOUR on the phone and 2 other calls they still could not provide anything. Absolute ridiculous customer service. They obviously do not care if they keep your business. No wonder they are in financial trouble.

Don’t purchase the Victoria sound bar. It’s a piece of shit. Every other day I’m having to unplug and plug back in. Joey in bedroom, always having to unplug hopper to reset. I have only been with them since August 20th and it was the biggest mistake. Nothing but problems and it’s only been 2 months. Have 22 months to go. Might be worth it to bail on the 2 year agreement. DISH SUCKS

1 star only because you can't leave a 0 told them I was canceling so they cut my package without my permission called them they changed it on there own then wanted to charge me 70 dollors to reinstall it there nothing but crooks

Buyer beware. I was told 24 months of locked in pricing if I agreed to stay, which also got me a new receiver with the hopper. I agreed because my old receiver was junk and it seemed like an ok deal. 10 months later I got a bill for more than I agreed to. The CSR I spoke to recently told me the Dish rep that set up the 24 month deal lied. I was only given 24 months of credits with no price lock. I suppose the new CSR could have been lying. I guess I'll never know who at Dish was/is lying to me. This doesn't even cover being told by a CSR (months ago) install was free... then the installer showed up and said not free, the HDMI cables you have will cause problems. Here are new ones you need to pay for. Again, not quite sure who lied to me, but you can probably count on being lied to by someone at Dish. Sad because 10 or 20 years ago they used to be a decent option.

You have to buy everything. ALSO! THERE A PORN CHANNELS?! MY CHILD COULD ACCIDENTALLY CLICK ON THAT! DISGUSTING

Local channels always going out. Interruptions in service all the time. Not worth the price you pay!!

Dish has a consultant from a third party named Nathan Hawkins I’d # 3571. He is going around with a promotion for.senior and telling a bunch of false lies to get people to sign up There is a fee of $50. Made out to him directly cash or check. When the tech comes he tell you it was all a lie. Dish knows about this for months and has done nothing about it buyer be ware!!!!!

I have been with dish for 6 yrs and most of the time it was ok. I had trees growing in the way of the dish and they wanted to charge me to move the dish so I decided a demo youtube tv. I did and it is cheaper and very good, I highly recommend. I called to cancel and they talked me into keeping it for another month for free. After 2 weeks I called to cancel. I asked if I would owe anything and was told no. Today I got an email with a bill. I called to discuss an cs told me to disregard the bill that in a few days another bill may be coming, including equipment return fees. On my call to cancel service I was told what equipt had to be returned and that they would send a box. I had been with dish years ago and I was with direct tv before dish and never ever had to pay to return the equipt.
BEWARE!! they are friendly on the way and and very greedy on the way out.

Called to order new remote, man told me our service was up for 6 months. Then was trying to sell me on brinks home security system. Told him I wasn’t interested he was able to look at my address and say no you don’t have one, then cut our tv off completely because I told him to just cancel it. Called because I kept getting a high bill in the mail turns out to be a scam, lady said I would not be responsible for the payments the tv was cut off. Called to pay just cancellation fee, hit me with over $500 saying I had to pay it and they “couldn’t do anything” mind you when I called on 9/11/26 the lady told me I would not be responsible for the 2.5 months the tv was cut off. Very poor costumer service.

Just received an email from DISH saying they are shipping me 2 Joeys. I didn't order any and just returned 1 they sent to me by mistake last week. I refused to pay the S&H, so they provided an e-mail shipping label. This company is a disaster. I spent over 2 hours on the phone with them a month ago. I could barely understand what the gal was saying, but she had more trouble understanding me and screwed up everything. She told me the problem was the Hopper and she would send a new, but instead she sent a Joey, which I didn't need. I had to wait 14 days before a technician could come and when he got here, he said there was nothing wrong with it and the TV worked fine. WHY didn't she figure that out when we were on the phone?!

The Dish TV tuner that I have slowly began to degrade its signal overtime. Down to the point where it’s pretty much unwatchable. We have three tuners in the house. This is one of them. The other two are working satisfactorily . My experience began with a phone call to customer service to try and arrange for a technician. I was put on a line with somebody who I could barely understand from a foreign country .After 45 minutes of loading and unloading various software and checking connections it was finally determined that I needed a technician. I agreed for a technician to come to my house Friday between five and eight. Later that day, I received an email stating that they had moved the appointment to the following day of Saturday between 8 and 12 in the morning. I made room for that in my schedule. Still back on Friday a technician called me around 6 o’clock and said that he wouldn’t be coming to my house that night, I said we had received an email and that Dish had moved the appointment to Saturday morning. I then received a phone call, a rather rude one from a supposed manager of technicians named Tom Field stating that I had created two open tickets. I tried to explain that they had created two open tickets, but he was having none of it and was extraordinarily rude so I hung up.pretty much giving up on the situation after having been treated so poorly. The next morning I received an email stating that a technician would be at my house Saturday evening between 5:15 and 6; 30. I made room for that and of course tried to verify that somebody was coming in someway, but was unable in any way to verify that through email or any other contact. I waited. Nobody came. So currently I’m stuck with a TV. That is pretty much unusable with their service. Fortunately, I have other options on that TV. That being said $140 is an awful lot of money to be treated so poorly and to have such poor quality, customer service and equipment. Do yourself a favor and do not bother with this service. You will be sorely disappointed in pretty much every category you can assign to this service. absolutely pathetic.😡

Dish has got to be the worst company ever as far as customer service . Now they have artificial stupidity answering their calls. All it’s good for is to hang up on you . I’ve been 6 months trying to get my Wally receiver to work. Still nothing . Now they are trying to sell internet service and phone service as well. As sorry as their customer service is I can’t imagine how bad it would be to have 3 different accounts with them if you had problems. But not to worry they have ARTIFICIAL STUPIDITY taking calls and hanging up on you . I just thought that Dierctv was worthless. They are great compared to Dish .

Steer clear of DISH Network at all costs. I was since the early 2000's in good standing and started to have billing issues in mid 2025. After numerous attempts to resolve, I decided to cancel. Enter aggressive retention tactics
; including a $40 rate which was supposed to last for 1 year. It changed in 2 months. So I cancelled in January of 2026 - which took nearly an hour or arguing with a third party customer service rep. with a heavy accent. And today 9/30/26 I get a call from Valor Intelligence collections agency for none other than DISH Network for $100 bucks. DISH has definitely earned their 1 star rating in my book. Never again, and hopefully these reviews cost them a few new customers.

I'd give less if I could. We have had Dish for over 17 years, not because we like it; it was the only choice we had in our area. The equipment is over 17 years old, and the remote control doesn't work half the time. When we called to see about getting newer equipment, they had no interest in helping us unless we paid more money. We told the saleslady we just wanted equipment that worked. They insisted on charging us more. We are now looking into something else.