Ditur.no Reviews 

Advertising and matching prices from competitors. Delivery and tracking is smooth

This is by far my most worn watch. It`s beautiful with the polished steel furniture, and brass hands on a burgundy dial. It wears like silk on my wrist.

Terrible.
Yet another shop cheating on customers.

I ordered a Wolf Roadster watch box from Ditur for over NOK 5,600. Unfortunately, it arrived with significant visible damage: the outer covering was torn and lifting at the corner, the material underneath was exposed, and part of the construction appeared to be separating.
Ditur initially handled the complaint promptly and sent me a return label, confirming that they would send a replacement once they received the damaged box. I returned it immediately and was again told that the replacement would be sent as soon as possible.
However, several days later, after I followed up myself, I was informed that they actually had no replacement in stock. I was then offered either NOK 1,200 as a partial refund to keep the damaged box, or a NOK 2,400 gift card. Considering the price and condition of the product, I did not find either option reasonable, particularly after already going through the inconvenience of packing and returning the item based on their assurance that a replacement was available.
I therefore requested a full refund, which Ditur has now confirmed will be processed once their returns centre completes the return.
The customer service representatives have been polite throughout, but the overall experience has been unnecessarily frustrating and poorly coordinated. The main issue was not simply receiving a defective product, but being told a replacement was available, returning the item on that basis, and only afterwards being informed that no replacement existed.
For a premium purchase, I would have expected better quality control, inventory confirmation and coordination of the return process.

I have purchased watch straps from Ditur on several occasions. Both leather straps and NATO straps. Usually from Mulhouse or Dissing. The products are always of good quality. The prices are reasonable. The shipments are expedite. Very good job.

I order the watch 3 weeks ago and still and don’t have it

It’s was amazing

Best customer support !

Thanks
Allan

Very professional. From Norway

Variety of products with affordable prices, happy with product fast and safe delivery

Ordered a watch on sale only to have them contact me to say the sale price was a mistake and would I consider buying the watch for “the great deal of 20% more” than I had already paid. I said no and they cancelled my purchase which goes against Norwegian law. We had a binding agreement at a reasonable sale price. Their terms and conditions do not go above the law even though they will argue they do. Not worth wasting my time further.

Quick easy purchase, competitive price, no issues with watch purchased.

Spot on service. Quality as promised. Highly appreciate.

Received wrong (cheaper) product in double the time than advertised and doubt I will receive the product I ordered as a Christmas present in time. All good 😀. 3 February still haven’t received the product so it ‘s hard to tell if I like it..or not

Havent gotten my products yet, but the shipping is horrible from my experience. Ordered over 2 weeks ago and still havent arrived...