I called Dyno-rod today because my sewer has been blocking intermittently. Within a couple of hours from the phone call, they arrived at my house and I was very pleased at such a quick response. Usin... See more
Location
Switch locationCardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB
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Ian put the camera down the toilet and saw no blockage, but identified the problem, an airlock. From his plumbing experience he explained what needs to be done to fix it so I can tell my plumber. Gre... See more
Company replied
Called late yesterday afternoon and appointment was booked for 8am today. Blockage sorted in less than 15 minutes - very happy with service, thank you!
Company replied
Very efficient turned up on time . Found the problem straight away and fixed. Even checked all my others drains and cleaned up Highly recommended amazing service for the team
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, United Kingdom
- 02920 002624
4.8
Excellent
960 reviews
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Superb, fast service !
I called Dyno-rod today because my sewer has been blocking intermittently. Within a couple of hours from the phone call, they arrived at my house and I was very pleased at such a quick response.
Using a sewer camera they identified a dip in the pipe which causes a slow flow. They gave me couple of options for dealing with this and will privide me with an estimate. I am very impressed with this service and would highly recommend this company.
July 30, 2026
Unprompted review
Very professional survey clearly…
Very professional survey clearly explained put me at ease with explanations and expectations 👍
July 24, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We saw the online advert that said no charge for call out
We saw the online address that said that they would send an engineer to look at the problem with no fee for a call out. When we booked the engineer we were told that we would be charged £195, before one was scheduled. We were desperate for someone to come and tell us what was wrong so I agreed. When he arrived, he took 10 minutes to unblock the drain. I think the charge was expensive.
July 27, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We appreciate you sharing your experience with us. We understand your concern regarding the service charge and the initial information you received. We are reviewing our communication process to ensure clarity on our fees before scheduling any service. We value your feedback as it helps us improve.
Dyno-Rod South Wales
Reply from Dyno-Rod - South Wales
Good afternoon
Thank you for taking the time to leave us a great review, it's gratefully received.
Many thanks
Dyno-Rod South Wales
Was very quick coming out
Was very quick coming out, called just over 30 minutes before they came and very polite. I would highly recommend.
July 25, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We are delighted to hear about your positive experience with our service and that our team was polite and prompt. We appreciate your high recommendation!
Many thanks
Dyno-Rod South Wales
Outstanding service highly recommend
Outstanding service highly recommend
July 24, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We are so happy to hear that you found our service outstanding and that you would highly recommend us. Thank you for sharing your positive experience!
Dyno-Rod South Wales
Great customer service
Great customer service, have me and estimated time and rang me 40 minutes before due and her spot on time. Friendly cheerful and got the job done. 👍
July 24, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Joanne Williams,
We are so pleased to hear about your positive experience with our customer service. It's wonderful to know that our team provided an accurate estimated time and was friendly and efficient in getting the job done.
Many thanks
Dyno-Rod South Wales
Ian put the camera down the toilet and…
Ian put the camera down the toilet and saw no blockage, but identified the problem, an airlock. From his plumbing experience he explained what needs to be done to fix it so I can tell my plumber. Great job.
July 23, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
G00d afternoon,
We're so pleased to hear that the issue was identified and explained clearly. It's great that our team could efficiently pinpoint the problem and provide guidance for its resolution. Thank you for your kind words!
Dyno-Rod South Wales
Great service
Great service, came same day, job done and all clean, engineer polite and helpful. Thoroughly recommend
July 21, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We are so pleased to hear about your positive experience with our service. It's wonderful to know that our engineer was polite and helpful, completing the job efficiently and leaving everything clean. Thank you for your kind words and recommendation!
Dyno-Rod South Wales
Daffyd Williams Dyno-Rod
Daffyd Williams who came to unblock the drain was polite and courteous. He unblocked the drain and explained what was wrong. Great job. Thank you.
July 21, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're so pleased to hear that our technician was polite, courteous, and did a great job resolving your drain issue. Thank you for sharing your positive experience!
Dyno-Rod South Wales
Happy Customer!
Called late yesterday afternoon and appointment was booked for 8am today. Blockage sorted in less than 15 minutes - very happy with service, thank you!
July 21, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're delighted to hear that we were able to resolve your blockage so quickly and efficiently. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience.
Many thanks
Dyno-Rod South Wales
My toilet over flowed due to a blockage…
My toilet over flowed due to a blockage in the drain outside they arrived within 40 mins and sorted the problem
July 19, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're so pleased to hear that we were able to respond quickly and resolve the issue with your overflowing toilet. Thank you for your positive feedback!
Dyno-Rod South Wales
Very efficient turned up on time
Very efficient turned up on time . Found the problem straight away and fixed.
Even checked all my others drains and cleaned up
Highly recommended amazing service for the team
July 17, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We're delighted to hear about your excellent experience with our team. We appreciate your kind words about our promptness, efficiency, and thoroughness in checking and cleaning your drains. Thank you for your high recommendation!
Dyno-Rod South Wales
Good value and quick work
Nathan was very knowledgeable and the jobs to fix leaking drains were done quickly and tidily at a good price. Very happy with the work we’ve had done.
July 10, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We're delighted to hear about your excellent experience with our service. We appreciate your kind words about the knowledgeable service provided and that the work was done quickly and tidily at a good price.
Many thanks
Dyno-Rod South Wales
The engineer was pleasant and helpful…
The engineer was pleasant and helpful and advised a way forward.
July 17, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We are so glad to hear our engineer was pleasant and helpful, and provided a clear way forward. We appreciate your positive feedback.
Many thanks
Dyno-Rod South Wales
Was so grateful for the 24/7 service…
Was so grateful for the 24/7 service after discovering a blocked toilet at my elderly mother’s home late in the evening . The engineer arrived in the dark within the allocated time slot and did a thorough job of unblocking the toilet and entire drainage system . He was very professional and polite and gave advice on how to rectify issues with the system that may have contributed to the blockage . Would recommend, thanks.
July 10, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We are so pleased to hear about your excellent experience with our 24/7 service. It's wonderful that our professional arrived promptly, thoroughly unblocked the system, and provided helpful advice. Thank you for your recommendation and kind words.
Dyno-Rod South Wales
Came out done the job and a very…
Came out done the job and a very professional guy and extent polite as well definitely recommend dynorod to get the job done
July 11, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good morning,
We are so pleased to hear about your positive experience with our service. It's wonderful to know our team was professional and polite while getting the job done. Thank you for your recommendation!
Dyno-Rod South Wales
Amazing service received from Ian and…
Amazing service received from Ian and his helper smashed the blockage for me very patient and informative knew what he was doing would absolutely recommend after getting scammed by another company this company put me at ease
July 7, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We are so pleased to hear about your excellent experience with our service. It's wonderful that our engineer was patient, informative, and resolved the blockage effectively. We are glad we could put you at ease after a previous negative experience.
Many thanks
Dyno-Rod South Wales
Really good service and recommendation…
Really good service and recommendation for future proofing the drainage system.
Thank you so much for a speedy response
July 7, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good afternoon,
We appreciate you sharing your experience. We are happy to hear that our service and recommendations for your drainage system were helpful and that our response was speedy.
Many thanks
Dyno-Rod South Wales
Fantastic customer service
Fantastic customer service. Easy to log a call on the website, and the team came out the following day and sorted our problem. Thank you.
June 30, 2026
Unprompted review
Reply from Dyno-Rod - South Wales
Good Morning,
We're so pleased to hear that logging your call was easy and that our team was able to resolve your problem so quickly. Thank you for your feedback!
Dyno-Rod South Wales
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