EarnIn Reviews 

2,167
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 600 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the mobile application extremely user-friendly and appreciate how quickly they can safely access emergency cash advances between regular paychecks. Customer service representatives are frequently described as exceptionally professional, kind, and efficient at resolving various account issues promptly. Some people were dissatisfied with withdrawal dates, mentioning that misaligned repayment schedules occasionally led to unexpected bank overdraft fees. Some reviewers were not happy with communication channels, noting major difficulties in reaching live support representatives to quickly resolve urgent financial disputes. Additionally, a few users pointed out that transaction charges and fees for instant services can feel burdensome.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, praising professional agents who... See more

Payment

Customers had mixed feelings regarding payment processes, as many reviewers appreciated the ability to get... See more

Application

Reviewers highlight positive aspects of application, noting that it is very user friendly, easy to get... See more

Service

People report positive experiences with service, noting that the app is quick and easy to use for emergency... See more

User experience

Reviewers mention positive feedback about user experience, noting that the platform is fast, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Earnin has been a lifesaver for me in some difficult financial times. It’s also been an amazing savings plan as it helped me effectively save a nice amount of discretionary funds for a wedding annive... See more

Rated 5 out of 5 stars

The convenience of transferring funds from my future payroll check gives me the freedom to ensure punctual payments on future bills. I really appreciate this service. Thank you! 😊💕

Rated 5 out of 5 stars

Earnin is my best friend now. When I run out of cash and need money from my check upfront, Earnin is the way to go. I am fairly new but so far I am glad I was able to get cash in advance from my payc... See more

Rated 5 out of 5 stars

EarnIn always there when I need them… customer service is there when u need them. No issues.one of the best app they could’ve created.


Company details

Written by the company

Access your pay any time you want for the hours you work. You don't have to wait a week or two for your direct deposit. Get the pay you already earned instantly in your bank account.


Contact info

  • 200 Portage Ave, 94306, Palo Alto, United States

  • earnin.com

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,167)

548 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing app !

This app is almost too good to be true but has really been a life saver for me and my family! Almost 2 years using it and it’s helped me at my lowest times 🫶🏼🥹

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

If you need a few dollars before payday…

It’s a great option if you’re short of money and need a hundred or two to get you through the week. I’m not sure how they figure out your borrowing limit, because when I’m used to $200 or something it will lower to only $50, but considering that a payday loan costs $45 and you have to make a trip to the office, $15 or less in fees ain't bad. There’s also some money making opportunities and savings. So that’s cool.

September 29, 2026
Unprompted review
Rated 1 out of 5 stars

The app use to charge a transaction fee…

The app use to charge a transaction fee of $2.99 and still asked for tips. Now the app charges $4.99 without warning and still asks for tips. No thank you to their bs services and lack of transparency.

August 4, 2026
Unprompted review
EarnIn logo

Reply from EarnIn

Dear S C,

Thank you for sharing your feedback. We're sorry to hear about your experience and are working to address it. Please contact us at Reviews@Earnin.com so we can resolve this matter directly.

We appreciate your business and hope to improve your experience in the future.

Best regards,
EarnIn Team

Rated 5 out of 5 stars

Excellent

For me, this has been the best app; it's excellent . 100% I would recommend it.

September 27, 2026
Unprompted review
Rated 1 out of 5 stars

Refused a loan because I do not have…

Refused a loan because I do not have the same payday but i make over 20k a month. Horrible and they refused to delete my information

September 26, 2026
Unprompted review
EarnIn logo

Reply from EarnIn

Dear Zoin,

We apologize for any inconvenience you faced. Your feedback is important, and we are taking steps to resolve the issue. Please reach out to us at Reviews@Earnin.com for further assistance.

Thank you for your patience and understanding.

Best regards,
EarnIn Team

Rated 1 out of 5 stars

Scam

Charged fee and tip for instant pay. Money still isn’t in my account 6 hours later and no way to get ahold of a live representative!

September 21, 2026
Unprompted review
EarnIn logo

Reply from EarnIn

Dear Ashley,

Thank you for your feedback. We apologize for the inconvenience you experienced with your recent transfer. Your experience is important to us, and we're taking steps to address this.
Please contact us at Reviews@Earnin.com so we can resolve this matter directly.

We value your business and hope to serve you better in the future.

Best regards,
EarnIn Team

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