My tech worked his tail off to help me add 2 SSD drives from my old out of date windows 10 machine to a new Dell Tower with lots of resources and windows 11 Pro. He re-partitioned one of my drives,... See more
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A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
Contact info
No.38 Tian Yi Street, Hi-tech Zone, Chengdu, Sichuan Province, China
- support@easeus.com
- easeus.com
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Replied to 100% of negative reviews
Typically replies within 1 week
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Fast and Great support
I had to replace my computer and I own almost all of Easeus software under to email account and could not get them to activate. I emailed Easeus support and within 6hr I had my programs all reset. That is what I call great support. That a company who stands behind there product.
Thank you very much.
Excellent and fast service
My recent PC migration was an absolute…
My recent PC migration was an absolute success, entirely due to Jesse's exceptional skill and remarkable patience. Over the course of three dedicated days, he meticulously transferred all essential programs, files, and settings to the new system. His thorough approach ensured that not a single critical piece of data was lost and that every application was correctly installed and configured for immediate use. The result is a perfectly tuned machine where everything simply works as it should, from specialized software to personal file structures. This level of careful, end-to-end support transformed what is often a stressful and technical ordeal into a smooth, worry-free experience. Jesse’s professionalism and dedication to a flawless outcome are truly commendable. I now have a fully operational new PC without the typical post-migration headaches, and for that, I am extremely grateful.
Long time EaseUS user - Never disappointed
I have had EaseUS products for years. They are well thought out and engineered. Easy to use for anyone from student to engineer. I trust their products and they have served me well without fail. Then there is there support.
But it's not just their products, their Support Center and Support Engineers are among the best out there. The online Support Center allows you to do many actions on your own. Check your account, reset keys, check your products, and there is an Ai Chat option too. Finally, if the Ai can't resolve your issue, you are passed to an engineer.
First, you are filtered to the right group and then with no to minimal wait, you are chatting with a live person. The Support Engineer I worked with this time, as in the past, was extremely knowledgeable on the EaseUS product suite. He was very patient and took the time to listen to my questions and understand my issue.
EaseUS has it all, great products, great service tools, and great people!
Perfect Service
I had a problem with a license code and contacted customer support for assistance. I spoke with Jennifer, who was exceptionally professional, responding promptly and helping me until the issue was resolved. I must say I was truly impressed by her expertise and, above all, by the patience and perseverance she demonstrated. Congratulations to her and to EaseUS
It was a tough problem but Warren…
It was a tough problem but Warren persevered and got us through it.
Disc copy couldn't even copy a standard…
Disc copy couldn't even copy a standard laptop disc to a new one. Failed. A disaster. Don't waste money as i did.

Reply from EaseUS
I was very skeptical at first but Jesse…
I was very skeptical at first but Jesse the tech managed to assure me he would figure out the issue of converting my dynamic disk to basic and lo and behold he managed to do just that and now I can continue with my other issues with my new ssd because of that, EaseUs might seem a little sus but at least you can rest knowing Jesse is there to save the day.
fast service and exactly what I needed
I am incredibly grateful to Jesse for…
I am incredibly grateful to Jesse for their expert assistance in resolving my critical storage issue. My drive C was consistently at full capacity, causing severe system slowdowns and constant error warnings. Jesse provided clear, step-by-step instructions that guided me through the process of safely enlarging the partition. Their guidance was patient, precise, and easy to follow, even for someone who isn't a technical expert. Now, my drive C has ample space, and my computer operates smoothly and efficiently once again. The difference in performance is night and day. I highly recommend Jesse's services to anyone facing similar storage constraints. Thank you for the outstanding support and for restoring my computer's functionality!
EaseUS makes great software that works…
EaseUS makes great software that works and they are always helpful. I needed to transfer from desktop to laptop. They reset the license immediately. I love these guys.
Fast and informative
Fast, informative, knowledgeable, and quick to understand my problem and.
Unable to reset Key
Had an issue applying a reset to my license and was promptly assisted; the issue was resolved. Thank you!
Fast an efficient
Techs get the job done super quick to get me working again.
Top support
Top support. Probblem solved in under 30 seconds. Formula 1 style - :D
Cecelia was very helpful with my…
Cecelia was very helpful with my request.
Support Engineer helped me with my lic…
Support Engineer helped me with my lic activation on another machine after my old machine died
I have trouble to reset my activation…
I have trouble to reset my activation code, but the live chat was being helpful, and reset it within 5 sec.
Fast easy Zero hassel
Fast easy Zero hassel. Would love this kind of support everywhere
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