Esa Energia Reviews 

Reply from Esa Energia

2 days ago

Dear Customer,
We are sorry to read your review. However, your comments are quite general and do not provide enough specific information for us to verify the issues you describe.
The contractual terms and pricing are always clearly stated in the agreement signed by the customer and in the documentation provided before the supply is activated. There are no "hidden charges": all billing items are transparently listed on the invoice in accordance with applicable regulations.
The total amount of an invoice may vary depending on actual consumption, the billing period, and the contractual pricing components.
We invite you to contact our Customer Support team and provide your supply details so that we can review your case thoroughly and provide you with all the necessary clarifications. You can reach us by email at assistenzaclienti@esaenergia.it, and we will be happy to assist you.

Reply from Esa Energia

May 21, 2026

Gentile Sig.ra D'Intino, siamo davvero felici che abbia apprezzato la disponibilità, la competenza e la capacità di ascolto ricevute. Condivideremo con grande piacere il suo apprezzamento con Ofelia, che sarà sicuramente felice di leggere il suo messaggio. Recensioni come la sua sono per noi una grande soddisfazione. Il Team ESA resta a sua disposizione. Cordiali Saluti

Reply from Esa Energia

Feb 24, 2026

Thank you very much for your kind words!
We’re delighted to hear that you found our service efficient and that the payment process was easy and straightforward. Providing a smooth and hassle-free experience is always our goal.
We truly appreciate your feedback and look forward to assisting you again in the future!

Reply from Esa Energia

Jan 21, 2026

Thank you for the high recommendation! We understand how important clear communication is, especially when dealing with energy contracts. We are very proud of Anna’s professionalism and expertise. It’s wonderful to know you’ve found the transparency you were looking for with us here in Penne. Best regards, the ESA Team

Reply from Esa Energia

Dec 12, 2025

Dear Rosann Margaret,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that our employee was patient and helpful, and that she made sure you understood everything you needed. Providing clear and supportive assistance is very important to us.
If you ever need anything else, please don’t hesitate to reach out. Thanks again for your kind words!
Team Esa

Reply from Esa Energia

Nov 27, 2025

thank you very much for taking the time to share your positive experience with us.
We are delighted to hear that our office team has consistently provided you with great support. Your appreciation for the quality of service we strive to deliver is truly rewarding.
We are particularly proud of the special mention reserved for Michela. Your recognition of her patience and professionalism will be immediately shared with her and the management team as a direct testament to her outstanding work.
Customer satisfaction remains our top priority. We look forward to serving you again in the future.
Sincerely,

Reply from Esa Energia

Nov 12, 2025

Grazie di cuore per la sua recensione e per averci scelto! Siamo felicissimi di leggere il suo apprezzamento per il Punto Esa Point di Lanciano e per la professionalità e disponibilità delle nostre preziose risorse Michela e Federica. Il loro impegno nel garantire un servizio cordiale è per noi fondamentale. Siamo lieti che lo consigli!

Reply from Esa Energia

Nov 12, 2025

We're thrilled to receive your positive review! Knowing that you view us as a good and efficient company is a great encouragement to the entire team. Thank you for taking the time to share your experience.

Reply from Esa Energia

Nov 4, 2025

Thank you very much for taking the time to share your positive feedback. We are delighted to hear that you experienced a "Very good service."
Your satisfaction is our top priority, and comments like yours are a great encouragement to our entire team.
We look forward to continuing to serve you with excellence.
Sincerely,

Reply from Esa Energia

Oct 20, 2025

Thank you for taking the time to share your experience. We are very pleased to hear that, even as a no Italian speaker, you found our system easy to navigate and that we were able to provide the answers you needed. Ensuring a clear and helpful experience for all our international users is a top priority for us.

Reply from Esa Energia

Oct 16, 2025

Thank you for your kind words!
We’re happy to know you’re satisfied with our tariff and with the friendly service at our Cepagatti office.
Best regards,
Team ESA

Reply from Esa Energia

Oct 13, 2025

Thank you so much for your kind words and for taking the time to share your experience.
We’re truly pleased to hear that our Vasto team has been able to assist you with kindness and professionalism. Your satisfaction is our greatest reward, and feedback like yours motivates us to continue offering the best possible service.
Warm regards,
The ESA Team

Reply from Esa Energia

Sep 22, 2025

Gentile Sig.ra Cinzia,
la ringraziamo per aver condiviso la sua esperienza positiva con l’Energy Point di San Benedetto. La soddisfazione dei nostri clienti è per noi una priorità, e sapere che ha apprezzato il nostro servizio ci motiva a fare sempre meglio.
Saremo lieti di accoglierla nuovamente presso il nostro Energy Point per ogni sua esigenza.