The site works well but could be improved. Finding the "register" link was on the opposite side of the screen from most of the information, so I almost didn't see it.
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Review summary
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Efficient & straightforward. I am NOT happy that Eventbrite used my work email for sending the confirmation. How do I fix this?
Took me awhile to get in to the site, it kept saying that "unusual activity was detected" and to try again later
It wasn’t easy to see all the information. The “reserve a seat” button was in red and I spent time looking for it :)
Company details
Information provided by various external sources
Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform.
Contact info
155 5th St., 94103, San Francisco, United States
- 1-888-201-2414
- eventbrite.com
4.3
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Swift process!
October 31, 2026
Quick to use
February 11, 2026
Very frustrating!!!
There was no option to create an account. I couldn't add another ticket. When I tap take me to my tickets it doesn't. I still don't know if I have one or two tickets. I've had to start over 3 or 4 times and I'm going to have to do it again because I couldn't add another ticket for my friend that is coming with me. Very frustrating!!! Also I thought this was an in house feedback option only to see it's Trustpilot and I'm guessing they'll want me to sign up or download an app. BOO HISS!!!
October 31, 2026
too many ads
November 1, 2026
Eventbrite is awkward to use
Eventbrite is awkward to use and has a habit of not recognizing me as a human even when i am wearing my human skin mask. Eventbrite requires a lot of signing in and verifying that other similar services do not. I have no choice about using it because event sponsors sign up with it
November 1, 2026
The Eventbrite company is bringing me…
The Eventbrite company is bringing me the correct information
January 11, 2026
Bad Ticket Seller
As others have said, this just isn't a good company to buy tickets through. We were to go to a local music event which was cancelled and it is now to take place in 3 months time instead. We asked for a refund as this didn't suit us (we will be away on holiday) but we have gotten no reply to any of our communications. We then opened an official complaint process on their website but they didnt acknowledge that either. Buyer beware. We lost our money.
October 30, 2026
Unprompted review
Fun and Easy
It was easy to use but it timed out too quickly when you are inputting other people's information.
October 31, 2026
Easy to use even for older adults.
November 1, 2026
Easy enough
November 1, 2026
Simple and easy
November 1, 2026
Everything by the book
November 1, 2026
Unprompted review
Had some difficulty finding the event I…
Had some difficulty finding the event I was looking for
November 1, 2026
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