Hidden charges
Hidden charges. Discounted programs turn into large charges without be authorized by you. Cancellation doesn't work. App is fine but the hidden charges are not. Don't do this!
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Hidden charges. Discounted programs turn into large charges without be authorized by you. Cancellation doesn't work. App is fine but the hidden charges are not. Don't do this!
Do not sign for the app, or you risk having your credit card cancelled and long time on the phone.
The app itself helped me, it’s a good one.
The thing is that the subscription isn’t registered in the iOS and you can’t find it on your phone, your card will be charged automatically with 2 charges , so you cannot view it before renewal.
Btw, my bank froze me credit card automatically when the charge was posted by fitme , probably charges of this app are lighted flags.
Again, the app is good, charges are not transparent!!!!
At the beginning I had trouble downloading the Fitme program. I contacted the admins and received a very prompt reply with specific instructions. I then was able to easily access the program. They also followed up with me to make sure I didn't have any further problems.
Excellent customer relations!
I noticed a charge on my Paypal account for FITME: Lazy workout that I never purchased. I did not even access this website. $49.99 (just below th $50 the bank text me about a charge that looks suspicious). They give an 800 number that does not work (yet they say). FITME: LAZY WORKOUT... +1 866-608-6607
I emailed support. Let us see if they respond.
They responded and said I could not cancel this month which started today. I never used it, not even the introductory one.
Fitme app and product and customer service are all top notch and easy to communicate with.
I sm having a "flare up" of a chronic back problem but will sign back up.
I signed up for a 7 day "free" trial of FitMe, but due to my back, found I could not do even the easy exercises, so I wrote to their customer support email address and canceled my subscription on about the 5th day of my trial. Two months later there were charges of $7.99 and $49.99 on my charge card. I disputed these charges with my credit card company who requested proof that I cancelled. Unfortunately, I did not keep my email, and FitMe responded to my credit card company with all my information from when I signed up for the free trial. So, for an app that I could not use, it cost me $57.98 before I could get my subscription cancelled. BEWARE!
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