Flik Flak Reviews 8

Sends with GLS, absolute catastrophe, no info, no mail, package brought to a shop on the other end of a million city...never again

Outstanding customer service. This is the second time I have had to get in touch with Flik flak's customer service. Both times, my query was answered within few hours and both times, I was provided for a replacement buckle and strap free of charge. Very positive and rare experience that is worth writing about.

I ordered a watch from flik flak for my daughter few months ago and immediately she started using it the watch was always late even when I set the time correctly, I contacted flik flak via email they responded and told me it was the battery they sent me another battery and the problem still continues and since then I have contacted them on the phone and all they time I was on the phone for 3 hours no one seems to be picking up the call. I am disappointed with the poor customer service and defective product they sell to us. I will not advise anyone to buy this product it is a bad product and actually spoiling the Swiss brand.

I ordered my daughter a watch from the FlicFlac website. It is now four months later the face (crystal) of the watch is completely scratched up. She is a calm, gentle, nine year-old girl. She is not a wild boy. The company refuses to take any responsibility because they said that is considered normal wear and tear, and therefore is not covered under the warranty. I’m sorry, but if you’re making a watch for children, the face should be a little more scratch proof than four months worth.