Fly Luxury Reviews 1,501

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their politeness, professionalism, and diligence in securing excellent deals. Many people appreciate the seamless booking process and the significant savings they achieve on flights, often finding prices well below those offered elsewhere. The responsiveness and helpfulness of the customer service team are frequently mentioned, making the overall experience positive and stress-free for consumers. However, some customers noted issues with pricing, mentioning discrepancies between initial quotes and final charges, or concerns about booking flexibility and associated fees. A few reviewers also raised concerns regarding flight options and pricing transparency.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency, professionalism, and... See more

Price

Reviewers highlight positive aspects of price, with many customers praising the competitive rates and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise agents... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We worked with Tyler from Fly Luxury. He was very knowledgeable and worked diligently to secular flights for our trip to Cape Town, South Africa. Fly Luxury secured excellent seats through Delta One a... See more

Company replied

Rated 5 out of 5 stars

If you are looking to book business class seats on an international flightCooper Dunn at Fly Luxury is the absolute best person to contact. I have used him for years and followed him from his prior c... See more

Company replied

Rated 5 out of 5 stars

Jaden was fantastic. He made finding the best itinerary & booking easy. Very polite and caring. Great service great price & very positive experience. I would recommend him to anyone wanting to boo... See more

Company replied

Rated 5 out of 5 stars

Jaden Moses definitely makes a meaningful contribution to Fly Luxury. He is extremely patient and did not take it personal, that my roomate was frustrated, irritated and flat out rude to him, because... See more

Company replied


Company details

  1. #25 of 199 best companies in Travel Agency
  2. #7 of 39 best companies in Airline Ticket Agency
  3. #9 of 49 best companies in Flights Search Site

About Fly Luxury

Written by the company

UNMATCHED COMFORT AT UNBEATABLE PRICES

FlyLuxury is built on trust, transparency, and long-term relationships.
Our expert travel consultants work directly with airlines to find business class fares at significantly better rates than typical online prices.
Whether it's a simple round-trip or a complex itinerary with multiple airlines, we handle it all with care and precision.
We guide and support you through every stage of your journey, from planning to post-flight.
With 24/7 support, you’re never alone.
At FlyLuxury, you don’t just book a flight, you gain a dedicated travel partner.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

What made our experience with Fly…

What made our experience with Fly Luxury great was working with the travel expert that was assigned to us, - Emily Kowalski. She was very pleasant, professional and patient addressing all of our questions, and being pro-active in looking for options that would fit our needs. The result is an international round trip flight with several components and requirements that we are very happy with.

April 16, 2026
Rated 5 out of 5 stars

Excellent service with flyluxury.com

This is the second time Nick Coleman helped me with booking international flights.
He is a real asset, a gem for the company, and a tremendous help for me as a customer!
I will only book with his support in the future, that's for sure.
Thanks again!

April 16, 2026
Rated 5 out of 5 stars

A repeat client

this is my 2nd time using FlyLuxury and I am pleasantly surprised by the level of personal attention and care. Adam was great the 1st time and Gabriel is doing a bang up job as well.

March 24, 2026
Rated 5 out of 5 stars

Bush Planes and Field Biologists Differ from Conventional Air Travel

Though biologists have flown me to remote regions, including foreign countries, I have not been to a large regional airport in ten years. Getting older and more insecure, I appreciate Fly Luxury's personal service, attention to details, and eye for convenience. My agent there, Samuel Lucht, is thoughtful, exceedingly polite, and resourceful. He gives the impression of being able to handle any extenuating detail.

April 15, 2026
Rated 5 out of 5 stars

Rowan was delightful to work with

Rowan was delightful to work with! He listened carefully to our travel needs and gave us excellent options, continuing to find more and better possibilities until we were satisfied. We are very happy with the results and will use Rowan and flyLuxury again!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Lucas was so helpful

Lucas was so helpful. I really appreciated his thoroughness, prompt replies and patience as we booked this vacation for myself, my daughter and my granddaughter. I will definitely call on him again.

April 15, 2026
Rated 5 out of 5 stars

My agent was exceptionally brilliant

My agent, Marlon was beyond excellent. The quality of customer service was so exceptional that I purchased a higher priced ticket without a care. I could have saved a little more by going through the process of buying it myself, but the service was like having my own executive assistant schedule the trip. Marlon has become my company’s first go to for all future travel.

April 15, 2026
Rated 5 out of 5 stars

Very professional and responsive agent and agency!

My brother found this agency from their stellar reviews. I did my own research and found the same 5 star glowing reviews. The agent, Harry, is great! Very responsive, very polite and professional, and found us the best deal to the Philippines on Biz Class. We bought our tix, and got good seats, but don't fly for another year, but really looking forward to it!

April 14, 2026
Rated 5 out of 5 stars

Incredibly friendly and fast

Incredibly friendly, fast, efficient and effective service.

April 13, 2026
Fly Luxury logo

Reply from Fly Luxury

Thank you for your feedback! We’re glad to hear you found our service friendly, fast, efficient, and effective. We truly appreciate your support!

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