HIMS Reviews 8,292

It's the constant communication and direction I appreciate

Quick shipping, easy access, seemingly effective formulas.

Since starting taking the hair medication I am seeing growth again

Meds do what they advertise, quick shipping reasonable price. Can’t ask for much more than that.

Things are going ok. I feel I’m getting some hair thickness maybe not as much as I was expecting but it’s only been 4 months. I need to be more patient

I had a concerning experience with a prescription from Hims & Hers. I was prescribed Topiramate and began taking it as directed. Within about two weeks, I developed significant side effects including depression, frequent crying, intrusive negative thoughts, tingling in my extremities, and taste disturbances.

I reported these symptoms through their platform, and their provider advised me to stop taking the medication immediately. As a result, I was unable to continue treatment and only used a small portion of the prescription.

I contacted customer support multiple times requesting a refund or accommodation due to the adverse reaction and provider-directed discontinuation. Each time, I received the same response citing a strict “no refunds after dispensing” policy, without any consideration of the medical circumstances. (note, each response took 12-24 hours to receive which is another issue with this company)

I understand medications can have side effects, but I was disappointed that there appears to be no flexibility or patient-centered resolution when a customer experiences a significant adverse reaction and cannot safely continue treatment.

I would encourage others to fully understand the refund policy and potential risks before proceeding.

I purchased a plan for 150 bucks seems high got it and I canceled my subscription tried the pills and did not work months later I am billed again and they shipped and somehow my account had not been cancelled the website offers no help very hard to navigate.

Everything has been easy, and product is working!

I’ve started taking the tablets but noticed side effects like shortness of breath and pain in my chest so my doctor recommended I stop. Shipping was fast and the process of getting them was easy

The put me on a renewable plan. And wouldn’t give a refund when they sent the email it had shipped.

Likes:
- Your prices are lower than most others that offer GLP1s.
Dislikes:
- I’ve been taking this for 2 months and haven’t lost a pound, hasn’t curbed my appetite, hasn’t curbed my cravings
- Conflicting advice in the chat feature some of which is from a chat bot and others from a nurse/physician
- No phone number to actually talk to someone
- I’ve had 2 shipments arrive warm which I have a video of me opening the 2nd shipment

There’s no communication, and everytime I message for support I speak with a different person. They don’t even read my message it seems like

I bought 6 bottles of your ed meds because you stated they were better than generic sildenafil. They were not. Now im left with a hefty purchase when the quality is not there.Not even a partial refund. The doctor suggested a stronger dose but, that i would have to pay for it again full price. The last survey i tried filling out took me to a page that just said thnk you without taking the survey.

your messaging does not work properly

it says i have a message from the doctor and it never shows up in my account on the app or the website

have asked for help multiple times and i get no response

Easy to get the GLP1 pill. Hard to move from the first dosage to the next level. I had to wait until all the pills were gone even though I felt like I could move up quicker.

I have lost 12 lbs so far. Not bad.

Stop using the USPS. The government run mail service is pathetic compared to any other carrier, and a drain on our taxes. At least provide a choice to use whatever carrier we want even if it cost more!