Gianfranco Ferre Reviews 179

👍👍👍 excellent

Good quality great design

Thank you for everything

Very bad , no one answer , delay order

The designs are great, also the fabrics

Your quick transportation

Great quality and fast delivery. Very impressed

Great quality and fast delivery service with constant updates

Good quality product and exactly as they appeared on the website. However, not sure why a clothing company based in Europe (Italy), was exporting from the UAE and incurring Import Duty in the UK.

I have received the item purchased and I am very happy.

The worst service and team.

I made a purchase from Spain, specifically indicating that the order should be fulfilled from the Spanish store. However, since the item was not available in Spain, they shipped it from Dubai instead, which resulted in additional customs charges. I requested the shipment to be returned to Dubai.

The return was completed, but as of today, it has already been 30 days and the refund has still not been issued. Moreover, the amounts mentioned in their email were deducted from me.
Please be careful, as they mislead customers.

-Gianfranco mail.
We would like to inform you that your package has been returned to us (RTO – Return to Origin) according to DHL’s policy. Any additional charges for the return will be deducted from your refund. The refund will be issued as a gift voucher after deducting these fees.

Please note that the order was shipped to the address provided at checkout, and our fulfillment process is automated. According to DHL, shipments can only be rerouted within the same country. If the shipment is sent back to the origin, it is considered a return.

As per our company policy, approved returns are processed excluding shipping fees, applicable taxes, and any charges incurred during the return.

Here is the breakdown of the additional costs for your reference:

Custom Duty: 77.00 AED
Import VAT: 81.00 AED
DHL Admin Fee (Customs Duty): 78.75 AED
DHL Admin Fee (Import VAT): 21.00 AED
Total: 257.75 AED
For more details, you may refer to our policies here:

Jeans lasted 2 hours before the button broke off, defective part. Shop only offered exchange but we had already left Dubai. No offer of exchanging at all, terrible returns policy and told to come back to dunie in next 2 months to return it!!! No option to send via mail, not good enough.

Great service . Super quick

Thank you! Excellent

They don't ship to Belarus. It needs to ship via Poland instead.

It’s not the same sizes as ordered, and still editing to approve to chat with correct size 36/34

I am so glad with the shoes received as exactly showed in pic on website. Received on time & worth for money. Thank you

Great styles and fast service.

I bought a t-shirt, the price was 880 AED. After first wash the inscription got damaged.