GlassesShop Reviews 

3,846
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 515 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward online ordering process, mentioning how easy it is to navigate the site, find affordable prices, and choose from great styles. Many consumers also highlight the excellent overall quality, durability, and perfect fit of their new prescription eyewear and sunglasses. Some reviewers were not happy with prescription accuracy, mentioning that the lenses arrived completely incorrect, unreadable, or unusable for daily wear. A few other people also felt that certain frames felt flimsy, while others encountered unexpected challenges with hidden shipping fees or product durability over time.

What people talk about most

Product

Clients share positive opinions on product quality, noting that frames are sturdy, fit well, and offer clear... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction over durable frames, accurate... See more

Order

Reviewers highlight positive aspects of order, frequently sharing their satisfaction with the easy and... See more

Price

Users describe strong satisfaction with the price, highlighting exceptional affordability and fantastic deals... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the ordering process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My glasses were exactly as ordered. Quality is nice, but shipping information while waiting is a little confusing. However, once they shipped, they arrived very quickly. Discount codes are very nice f... See more

Company replied

Rated 5 out of 5 stars

I have used glasssesshop.com for many years now (5 or more years) and have gotten both sunglasses and regular glasses from them. They have always provided quick and accurate service, and the frames f... See more

Company replied

Rated 5 out of 5 stars

Ordering glasses online, especially progressives, was not something I thought would work well. It did! All parts of placing an order online were surprising easy. My prescription was questioned becau... See more

Company replied

Rated 5 out of 5 stars

I've been ordering glasses for me and my wife from this company for several years now. Everytime the ordering proccess is so easy. In my opinion their customer service, their products prices and qua... See more

Company replied


Company details

  1. Glasses Store

Written by the company

Affordable Prescription Glasses & Sunglasses Online Store. Easy to Buy! 1000+ styles frames start at $6.95, include free lenses & coating. 30-day Return, 365-day Warranty. GlassesShop has sent out hundreds of thousands of glasses to clients all over the world since 2004.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(3,846)

481 reviews in the last 12 months

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Rated 5 out of 5 stars

100% satisfied

Fast, reliable, affordable and comfortable! I was amazed how much better I can work on the computer since getting the lenses to help with blue light too.

October 1, 2026
Unprompted review
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Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 5 out of 5 stars

Great price and selection

Great price and selection. Will be ordering more.

September 29, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 4 out of 5 stars

Love them

Shipping was fast and I got a great deal on my glasses. Very happy overall with the 2 pairs I purchased

September 30, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 3 out of 5 stars

Home Try-On kit is not so great

I wanted to try the Home Try-On kit where you pick 5 frames and then send them back after you decide. That was a very confusing process because a lot of the frames I liked were either not offered in the kit or were “out of stock.” When I finally got a kit, half of the glasses were dirty and super smudged so it was hard to see through them. That didn’t feel very sanitary. Only about 2 of the frames that I tried were solid frames. The others felt very flimsy like they wouldn’t last very long. I finally picked a sturdy pair and ordered a pair of lined bifocals. The glasses turned out ok, but it did take quite some time to receive them. I’m on the fence whether I will order a second pair through this company.

September 15, 2026
Unprompted review
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Reply from GlassesShop

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. We will forward this to our team to help improve the service and quality. Any further problems, please feel welcome to contact us.

Rated 5 out of 5 stars

They are very easy to order from

They are very easy to order from
Love the selections, without breaking the bank.
Love the fast delivery
And the quality is excellent

September 14, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 5 out of 5 stars

I have used glasssesshop.com for many years

I have used glasssesshop.com for many years now (5 or more years) and have gotten both sunglasses and regular glasses from them. They have always provided quick and accurate service, and the frames fit well (I need the large frames). This time I tried transition/progressive lenses for the first time. They work well for reading but in the Las Vegas sun they don't darken as much as I would like. The prices have always been phenomenal (particularly if you can catch a 2-for-1 or BOGO sale).

September 24, 2026
Unprompted review
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Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 5 out of 5 stars

Glasses shop has great styles for less

Glasses shop has great styles for less. Their lenses are really nice and easy to clean. The variety of colors is an added perk. Definitely recommend them to everyone I know wears glasses.

September 10, 2026
Unprompted review
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Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 5 out of 5 stars

Great products

I had a great experience with this company. I ordered and received my many pairs of glasses with no problems whatsoever. Thank you

September 28, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 1 out of 5 stars

DO NOT BUY FROM GLASSESSHOP.COM

DO NOT BUY, THEY DO NOT STAND BEHIND THEIR PRODUCT!

I bought second pair of $200 transitions lens glasses I bought from them. I kept them in a cool, indoor, climate controlled environment for a few months after buying because I wore the first pair. I contacted them about blurriness and the lines you can see in the video I can't post here but have on other review sites and they told me to get lost they only give 30 days on lenses and proceeding to blame me stating that I needed to take better care of them! I don't know how much better care I can give than keeping them in their original container wrapped in soft cloth inside my house until the day I tried to actually use them!

September 27, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, we have emailed you solutions, please check.

Rated 5 out of 5 stars

I was nervous about buying online

I was nervous about buying online, but the glasses are great! They fit and I love the snap-on sunshades!

September 24, 2026
Unprompted review
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Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 5 out of 5 stars

It offered the lens that were not…

It offered the lens that were not available on other glasses sites.

September 26, 2026
Unprompted review
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Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 4 out of 5 stars

Fast delivery

Fast delivery. Great customer service. Great prices

September 17, 2026
Unprompted review
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Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 5 out of 5 stars

New sunglasses

I was so excited to receive these glasses and find that they were quite lovely. I was concerned because they were so inexpensive. But I am more than happy with the value.

September 18, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 5 out of 5 stars

I've been ordering glasses for me and…

I've been ordering glasses for me and my wife from this company for several years now. Everytime the ordering proccess is so easy. In my opinion their customer service, their products prices and quality are unmatched as well as their guarantee.

September 7, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 1 out of 5 stars

Lydia glasses are cheap looking

Lydia glasses are cheap looking. You wait hours for customer service. Other companies that sell progressive readers are customer friendly. This company is not customer friendly. I'm sure this review will be scrubbed. I do have one point and it only cost me around 40 $$$. BTW this is a genuine order.

September 21, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, we have emailed solutions to you, please check.

Rated 5 out of 5 stars

GlassesShop always gets it right

GlassesShop always gets it right. Best prices, best products. Because of them we can afford not only regular prescription glasses but prescription sunglasses as well. Best site for prescription glasses!

September 1, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Rated 5 out of 5 stars

Glasses are good

Glasses are good. Arrived in timely manner. I made a mistake on first order and they still took care of me. I have already referred them to several people which two of them have already placed an order of their own. If your w/o insurance or just can’t pay local price for glasses. You will be pleased.
Thanks, shawn

September 14, 2026
Unprompted review
GlassesShop logo

Reply from GlassesShop

Thank you for your review, we are grateful to have you as our customer!

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