Glenton Holidays Reviews 

287
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful staff, noting that professional drivers and attentive hosts consistently ensure smooth, highly comfortable, and perfectly well-organized trips across various destinations. Vacationers also deeply appreciate the exceptionally clean accommodations, delicious food options, and fascinating excursion itineraries that make their travels truly memorable and enjoyable. Some reviewers were not happy with certain logistical arrangements, specifically mentioning unexpectedly long journey times and unorganized hotel reception areas upon arrival. A few customers additionally experienced notable shortcomings regarding substandard dining choices, inflexible customer service responses, or tours impacted by bad weather.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, frequently praising helpful drivers and... See more

Service

People report overwhelmingly positive experiences with the overall service and organization of their trips.... See more

Holidays

Consumers find holidays to be a wonderful and enjoyable experience from start to finish. Reviewers frequently... See more

Location

Reviewers mention positive feedback about location, highlighting hotels situated in beautiful surroundings... See more

Quality

Clients share positive opinions on quality, highlighting lovely hotels, delicious and plentiful food choices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All staff great! Host Celia, driver, Darren, courier, Roberta on Cotswolds excursion & all hotel staff. All very friendly, knowledgeable and well organised. Interesting days out to Oxford, Stratford... See more

Company replied

Rated 5 out of 5 stars

An early start from Edinburgh but travelling to Italy was great. Slight delays through passport control in Venice. The Hotel Belvedere was such a lovely traditional hotel and walking to the lovely tow... See more

Company replied

Rated 5 out of 5 stars

Travelling with Glenton Holidays was smooth from the moment have was picked up at Glasgow till I arrived back home! Hotel was lovely and clean, the staff couldn't do enough to make the stay fantasti... See more

Company replied

Rated 5 out of 5 stars

Simon was very helpful ,lots of information about the excursions . The hotel was lovely great food choices especially for me as i have a few allergies . Room was clean, iron and ironing board... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Glenton Holidays offers a variety of coach holidays, holidays by air, self drive breaks and river cruises departing from Scotland.

GLENTON HOLIDAYS

Written by the company

GLENTON is Scotland’s only ABTA bonded coach holiday specialist. When you book your getaway with us, you can rest assured that not only are you in excellent hands, but that both your money and your holiday are safe.
There really is no substitute for experience and GLENTON’S 17 years’ expertise in travel means we know what is important to our customers. Tempting resorts, enthralling excursions, well-appointed hotels and comfortable travel are high on your list – and on ours too! Our coach holidays take you to great, British seaside resorts, splendid cities with history at every turn and tranquil countryside retreats. We include interesting and exciting excursions along with free time so you can really make the most of every moment of your longed for holiday.
Select WITH Door to Door* SERVICE
GLENTON Select raises the bar on coach holidays. Your journey begins from your own front door, where your transfer vehicle will collect you and chauffeur you to join a luxury Select coach. Sink into your comfortable reclining seat with its extra leg-room and take in the views through the panoramic windows. Perhaps follow the route via the coach’s satellite navigation screen as you glide to your hotel from our Select collection. Hotels hand picked for their high standards and exceptional service and many are four star properties.
A SOLO TRAVELLER’S BEST FRIEND
GOOD COMPANIONS hosted holidays are designed exclusively for mature solo travellers and have no single room supplements. Sidestep the stress of travelling alone and just relax in the company of your host and like-minded people as you explore new places together and make new friends along the way. With GOOD COMPANIONS, you won’t be on your own for long.
TOP NOTCH ALL INCLUSIVE RIVER CRUISING
We are thrilled to continue our partnership with one of Europe’s finest river cruise companies, CroisiEurope. Their ships, and the standards of food and service, are second-to-none and they have been providing the perfect cruising experience for over fifty years. CroisiEurope has a superb reputation for French cuisine, and selected complimentary drinks are part of the package*.
JET AWAY WITH GLENTON
GLENTON is bonded by ATOL, giving you extra financial security on all our AIR HOLIDAYS, so you can relax knowing your hard earned money is safe. We depart from local airports to fantastic destinations so you can soak up seaside sun or explore iconic sights. We also offer a Door to Door* service on many of our AIR HOLIDAYS.

Scotland's only ABTA bonded coach tour operator

ABTA bonded for your peace of mind

ABTA bonded for your peace of mind
GLENTON is Scotland’s only ABTA bonded coach holiday specialist. We are also bonded by ATOL providing extra financial security for all air holidays. If you book with an unbonded company you could well be risking your holiday and your hard earned money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(287)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delightful River Cruise

We have just returned from a most enjoyable Romance of the Rhine river cruise. Prior to going, we were concerned that the low water levels on the Rhine might affect our cruise, which turned out to be the case.

We travelled by coach from Edinburgh to Amsterdam via the Hull to Rotterdam ferry, which all went to plan.

We then left Amsterdam on MS Symphonie as planned, with the excursions as mentioned in the tour info on the way up to Koblenz. However, when we reached Koblenz, the ship’s captain explained that the Rhine beyond Koblez up to Basil was no longer navigable because of the extremely low water level.

However, the cruise did continue along the Moselle, stopping at Cochem and Trier. Guided walking tours in both were very good. In Cochem we enjoyed a wine tasting in a local winery, which was also very good. Our cruise continued along the Moselle, finishing at Remich in Luxembourg. The scenery along the Moselle river is stunning.

The staff on the ship were all very attentive and helpful and whilst there is no choice of food during lunch or dinner, what is offered is very good and the wine is of a reasonable standard. Our cabin was comfortable, with good ensuite facilities. Storage for clothing was adequate.

Our driver Darren was excellent throughout, taking us to Rudesheim on our way to our overnight hotel in Bonn. The hotel President in Bonn is of a reasonable standard for accommodation and breakfast. However, the food on offer for the evening meal was poor. There was also an issue when we arrived, as the one parking bay outside the hotel was taken by 2 cars, which meant our driver had to find alternative parking, which, unfortunately, was some distance away from the hotel. This was beyond his control. He did manage to claim the parking bay in the morning.

On leaving Bonn, our driver suggested that rather than following Glenton’s itinerary, which would have taken us back to Amsterdam for some free time (which we had our fill at the start of the holiday), he suggested going to Brielle, which is only around 15 mins from Europoort. Everyone agreed and it is a lovely place to visit and it’s said to be one of the Netherland’s hidden gems. It certainly is and I would suggest that Glenton make it a permanent feature of future tours.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

From the moment I booked our Jersey by…

From the moment I booked our Jersey by air holiday with Glenton holidays Glasgow everything went perfectly. We flew from Glasgow airport to Jersey. Our check in was stress free as Glenton had taken care of everything. They had preprinted our boarding passes and arranged transport from Jersey airport to our hotel. Hotel Monterey was lovely. The food was exceptional and the staff couldn't do enough for us. We had a wonderful time and will be returning to Jersey next year using Glenton holidays

July 19, 2026
Rated 5 out of 5 stars

wonderful trip

travelled from Scotland on 30/7/26 for an 11 day holiday 7 days on the Romantic Rhine, ship was called Symphonie a Croisi Europe vessel.
From the moment we got picked up by our coach driver Darren to when we came home we had a wonderful time.
Darren was very helpful and patient during the trip.
Because the river levels were low about half way into our cruise the boat was redirected to the Mossell. For us this was an added bonus. The staff on board were fantastic and dealt with everyone in a professional and caring manner. The food on board was fantastic, as expected no choice but if you did not like it they tried to offer you something else. Plenty free drinks. Cabin was good and cleaned every day .Overall a wonderful holiday. As this was our 2nd time on this tour our expectations were met. Not happy with food at overnight hotel

July 30, 2026
Unprompted review
Rated 4 out of 5 stars

Cruising

Thoroughly enjoyed the holiday apart for the river cruise. It was a long journey in the coach and the cruise was very disappointing. Last year I was in County Donegal with Glenton and we did a boat trip in Donegal Bay. Now they knew how to entertain the customers. Shannon could learn from them.

July 15, 2026
Rated 4 out of 5 stars

All Glenton stuff was great

All Glenton stuff was great; coach, driver, excursions etc.
Hotel was a bit run down and food wasn’t great. But will definitely give Glenton another go as this was our first ever coach holiday.

July 1, 2026
Rated 5 out of 5 stars

Delighted and satisfied with the companies response to my query.

Well this company responded to my initial query and have bent over backwards to address the problem and i am fully satisfied with the outcome.
I have been dealing with this company for over ten years and enjoyed some excellent holidays with it being a pleasure to travel with them.

July 30, 2026
Unprompted review
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your feedback.

It is great to hear that you were satisfied with the outcome.

We look forward to welcoming you on board again soon.

Many Thanks
Glenton Customer Service Team

Rated 5 out of 5 stars

Excellent

I travelled with Glenton to Donegal l have now booked the 3 countries today 9th of July Debbie in the office took my booking she was pleasant polite and professional and very informative and helpful regarding my travel arrangements she answered all my questions to my satisfaction its having staff like Debbie who is a great asset to the team and company makes all the difference very much appreciated thank you .Meldah Speight. Zuzu is my facebook name.

September 1, 2025
Unprompted review
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your review. It is lovely to hear that you are travelling again with us.

We have passed your feedback to Debbie who is delighted.

Thank you!

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

Booking your trip over the phone is very quick

Booking your trip over the phone is very easy and quick and the advisors are very helpful the coaches they use are clean and there is plenty of room between the seats the drivers are very helpful and experienced it would be helpful if they would have a pick up in Edinburgh before they changed it to Edinburgh park station

May 31, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your feedback. It is great to hear that you had such a good experience with us. We have noted your comments about the pick up and passed these to our operations team.

We hope to welcome you on board again soon.

Kind regards
Glenton Customer Service Team

Rated 3 out of 5 stars

Beautiful Blue Danube River Cruise

Beautiful Blue Danube River Cruise - Darren was our driver who was excellent.
Overnight stops were in lovely towns and satisfactory hotels.
River Cruise with CroisiEurope - MS Beethoven - was not as good as anticipated.
We were allocated a cabin right next to the engine on the bottom floor of the ship. It was extremely noisy and after a sleepless night, even with earplugs, we took our complaint to reception. We were told that ‘we would get used to the noise’ and that Glenton Holidays were responsible for allocating the cabins. Our advice to Glenton is that Cabin 104 should not be allocated to any customers.
The destinations were all good as were the excursions, but Kalocsa in Hungary was a real disappointment. What should have been one of the most interesting and unique destinations was spoiled by the fact that no excursions were offered to experience it. Our driver drove from Vienna to literally drop us into the town of Kalocsa for 3 hours with not much to see. What a shame we missed out on seeing the Puszta horsemen excursion like all other people on the cruise were offered.

June 14, 2026
Unprompted review
Glenton Holidays logo

Reply from Glenton Holidays

Many thanks for taking the time and trouble to post your feedback following your Beautiful Blue Danube river cruise, aboard CroisiEurope’s MS Beethoven.

We were pleased to read that your driver, Darren, was excellent and that the enroute overnight hotel stops were in lovely towns. We are also delighted that you enjoyed all the ports of call and most of the excursions.

However, we are truly sorry to learn that you were disappointed with the position of your cabin onboard MS Beethoven, as you found it noisy. I note that you were told by a crew member that Glenton Holidays allocates cabins. However, I have to say that this information is incorrect. Cabins are, in fact, allocated by CroisiEurope staff. We are very sorry that your cabin did not quite meet your expectations, and that you were given incorrect information.

Finally, we very much regret that you were not taken to see the landscapes of the Puszta. This was part of the itinerary, and the omission was an error by our driver. We offer our sincere apologies for your disappointment.

Thank you again for your much valued feedback.

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

Bus tour

Simon was very helpful ,lots of information about the excursions .

The hotel was lovely great food choices especially for me as i have a few allergies .
Room was clean, iron and ironing board was a nice touch and having the toiletries available meant i didn't have to overfill my caae...

The staff were very helpful , nice location in beautiful surroundings.
Blackwell Grange was a great experience for me ,
Would definitely need transport if i ever went back ..

May 25, 2026
Glenton Holidays logo

Reply from Glenton Holidays

We truly appreciate you taking the time to leave us a review. Thank you for your kind comments, and we're so pleased your holiday was a success.

We hope to see you on board again soon.

Kind regards
Glenton Customer Service Team

Rated 4 out of 5 stars

This was a good tour well organised

This was a good tour well organised
The hotel in Kingussie was very good Food was good and accommodation excellent
The coach was clean and comfortable
The only downside of the holiday was the driver
A comment mentioned (and with which my husband and I wholeheartedly agree ) by quite a few on the coach was that he would have been better to concentrate on his driving rather than talking nonstop (most of it utter rubbish )and telling stupid jokes !

May 2, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for taking the time to share your feedback following your holiday.

We're delighted to hear you enjoyed the tour and that you found the hotel in Kingussie, the food, accommodation, and coach to such a high standard.

We're sorry to learn that the driver's commentary and style didn't meet your expectations. We understand that our customers have different preferences, and while many enjoy onboard commentary, we appreciate it may not be to everyone's taste. Your comments have been noted and will be shared with our operations team as part of our ongoing commitment to providing the best possible experience for all our customers.

Thank you again for your review, and we hope to have the opportunity to welcome you on another holiday in the future.

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

Had a great few days with glenton .

Had a great few days with glenton .
Hotel was 1st class food delicious. We were very well looked after by hotel staff. Our days out with glenton couldn't have been better. Driver was very experienced.

June 8, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Your kind words have made our day! Thank you for sharing your experience. We hope your next adventure with us is just as enjoyable.

Kind regards
Glenton Holidays Customer Service Team

Rated 5 out of 5 stars

all ok no probs

May 24, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your review. It is great to hear that you enjoyed your holiday.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

The best driver and best hotel that…

The best driver and best hotel that have been at with Glenton

June 7, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your feedback. This is a new hotel that we are using in Ireland, so it is great to hear that you enjoyed your experience.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

Rated 5 out of 5 stars

Glenton Cotswolds Fantastic Tour

Everything, it was a fantastic holiday & company, everything about the trip. Moira our hostess & Darren our Driver made it . They were super & so helpful & good fun to be with! Looking at doing another Good Companions later this Summer/Autumn . Can’t wait to do another one 👍

May 31, 2026
Glenton Holidays logo

Reply from Glenton Holidays

Thank you for your lovely comments. We're so pleased you enjoyed your holiday, and your feedback means a great deal to our team.

We hope to see you again soon.

Kind regards
Glenton Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look