I liked your employee, he was very helpful explaining options and about things that helped me understand how the business works. He was vary professional and courteous. Do believe he overlooked spr... See more
Company replied

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I liked your employee, he was very helpful explaining options and about things that helped me understand how the business works. He was vary professional and courteous. Do believe he overlooked spr... See more
Company replied
Robert with Aptive did a great job servicing all exterior areas of our home, inside our garage, screened in patio, and our shelter. The pictures he provided as he was treating the areas was greatly ap... See more
Company replied
Immediate response to come respray after discovery of a couple of live recluses in the garage and some visible tiny possible eggs in and around windows and along walls. Thank you for coming to respra... See more
Company replied
Techs are always very polite, professional, and communicate well. We're very happy with the services they provide, and they take care of scheduling, so that's incredibly helpful for me. Also, the pe... See more
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Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
6125 W Reno Ave, Ste 700, 73127-6593, Oklahoma City, OK, United States

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I liked your employee, he was very helpful explaining options and about things that helped me understand how the business works. He was vary professional and courteous. Do believe he overlooked spraying a small area out side of the kitchen. Oh well it well get done next time. I hope he is my contact again . Very good personality

Reply from Aptive Pest Control - Oklahoma City
Our experience with Aptive Pest Control was extremely disappointing and demonstrated a complete lack of reliability, communication, and customer service.
Our most recent service appointment was scheduled with a four-hour arrival window, and we arranged our day accordingly. The technician never arrived. After the appointment window had passed and business hours were essentially over, we received only a text message stating that there had been vehicle problems.
We agreed to reschedule for the very next day, expecting the issue had been resolved. Once again, no technician arrived, and this time we received no phone call, text message, or explanation whatsoever. We were simply left waiting.
To make matters worse, Aptive’s automated scheduling system then sent a notification stating that our appointment had been rescheduled for the Fourth of July—a national holiday—without anyone contacting us to determine whether we would even be available.
When we called customer service to have the appointment moved to the following Monday, we also asked why no one had shown up for the second scheduled visit. We were told that the technician had experienced problems with the company’s routing application. While occasional issues can happen in any business, repeatedly failing to provide service, coupled with a complete lack of proactive communication, is unacceptable.
Perhaps the most frustrating aspect of the entire experience was the inability to reach or speak with anyone at the local level who could address the problem or take ownership of resolving it. Everything had to go through a centralized customer service system, leaving us with no confidence that future appointments would be any more dependable.
After two missed appointments, multiple conflicting explanations, poor communication, and an automated system that appeared to reschedule appointments without regard for the customer’s availability, we concluded that we could no longer trust Aptive Pest Control to provide dependable service. We ultimately cancelled our contract.
Dependability and communication are fundamental expectations of any service company. Unfortunately, Aptive failed on both counts.

Reply from Aptive Pest Control - Oklahoma City
Immediate response to come respray after discovery of a couple of live recluses in the garage and some visible tiny possible eggs in and around windows and along walls. Thank you for coming to respray

Reply from Aptive Pest Control - Oklahoma City
Came out fast and got done quickly. Have a great status on what was worked on

Reply from Aptive Pest Control - Oklahoma City
Tech was on time, did a thorough job, was professional and considerate.

Reply from Aptive Pest Control - Oklahoma City

Reply from Aptive Pest Control - Oklahoma City
For some reason, the day after the Aptive guy sprayed our yard, our porch has been covered with June bugs. Hundreds! ???????

Reply from Aptive Pest Control - Oklahoma City
Scott is the worst refused to spray where I asked him and got an attitude with me and my wife now they just keep canceling and rescheduling my service I will not ever use them again

Reply from Aptive Pest Control - Oklahoma City
Robert with Aptive did a great job servicing all exterior areas of our home, inside our garage, screened in patio, and our shelter. The pictures he provided as he was treating the areas was greatly appreciated, as we could see how thorough he was! Thank you to Robert and Aptive Pest Control.

Reply from Aptive Pest Control - Oklahoma City

Reply from Aptive Pest Control - Oklahoma City
The technician spent extra time cleaning out my old wasp nests

Reply from Aptive Pest Control - Oklahoma City
Their notification email was helpful. The technician niyiyurd me also and gave options for service. The service was performed quickly and thoroughly.

Reply from Aptive Pest Control - Oklahoma City

Reply from Aptive Pest Control - Oklahoma City

Reply from Aptive Pest Control - Oklahoma City

Reply from Aptive Pest Control - Oklahoma City
Aptive has been great. I got the service cause we had a bad ant and spider problem. After just a couple visits the bugs left and haven’t seen them since. The technicians are always professional, courteous and go the extra mile to make sure we’re taken care of and happy.

Reply from Aptive Pest Control - Oklahoma City

Reply from Aptive Pest Control - Oklahoma City
I always get notification from aptive leading up to the appointment, allowing plenty of time to anticipate service. Josh has been servicing our home the last few times and I must say he's been the most thorough tech I've witnessed. He's professional and more than willing to explain the his process and methods as well as answer any questions or concerns I have. I've been a satisfied aptive customer for many years now.

Reply from Aptive Pest Control - Oklahoma City
I was leaving just as Josh arrived.We agreed he would just treat the outside as I didn't have time to wait. As I drove off, he let me know my garage door was open.He went above and beyond.

Reply from Aptive Pest Control - Oklahoma City
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