Ellen was amazing from the beginning of my process until the end!!! she put up with me rushing her because I was trying to work and get my insurance at the same time and she completely understood and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Today I was expecting to receive excellent customer service and thinking skills, and I did. Melissa Johnston was amazing. Her tone over the phone was amazing. I appreciate the professional listening... See more
Company replied
Ellyn did such a great job! High energy, very thorough and even congratulated me on becoming a new Good2Go customer! Every company should strive to have great representatives like Ellyn, I’m very impr... See more
Company replied
Ellyn Fallon is so amazing. I had a few questions while doing my quote online and she was able to explain to me what was going on and was able to get my policy started with ease. I’m very much appreci... See more
Company replied
Company details
- #13 of 66 best companies in Insurance Company
- #12 of 41 best companies in Auto Insurance Agency
Written by the company
We were founded on the simple premise that getting car insurance shouldn’t be difficult. We specialize in selling minimum limits car insurance, and collision and comprehensive coverage to underserved drivers. Our mission is make it easy for all drivers to be an insured driver by giving them access to fast, easy, and cheap car insurance that will get them behind the wheel for less up front — with low down payments and convenient payment plans that fit any budget. We specialize in minimum limits insurance (just what you need to drive legal in your state).* Each month, we help thousands of customers get the car insurance they need – without breaking the bank. We’ve put our customers first and dedicate ourselves to selling auto insurance that's fast, easy and cheap.
Contact info
PO Box 105396, 30348, Atlanta, United States
- 855-646-4661
- good2go.com
4.8
Excellent
853 reviews
Asks customers to review
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Great experience
Great experience. Very helpful and informative. Awesome communication skills. 5 star experience.
May 27, 2026
Unprompted review
I’m very pleased with the service that…
I’m very pleased with the service that I received from Heather. She was extremely helpful in helping me with my insurance and she was very patient and supportive of my situation.
Thanks, Heather. You are amazing.
May 27, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Melissa is very nice
Melissa was a great help, very patient and very helpful
May 27, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Great!
I just got off the phone with Heather! She was great, very patient and informative. Thank you good2go
May 26, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Thank you Thank you
Thank you Thank you, Melissa, for being patient and guiding me through the process of getting covered for insurance.
May 21, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
The agent very polite,professional and…
The agent very polite,professional and understanding. Absolutely amazing
May 22, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Melissa was wonderful and made the…
Melissa was wonderful and made the process easy and efficient
May 21, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
¡Gracias! Agradecemos su comentario y nos alegra brindarle una buena experiencia.
ELLYN F
ELLYN F. Was AMAZING. Knowledgeable, helpful, on point customer service. 🙌
May 15, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Thank you for all ur help Heather ur…
Thank you for all ur help Heather ur amazing great customer service if i can give u 10 stars I would .✨️ ✨️✨️✨️
May 15, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Melissa Johnston made this experience…
Melissa Johnston made this experience one of the best ... very polite explained everything out
May 14, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Ellyn Fallon For Rep of the Month !
Ellyn Fallon was absolutely amazing and extremely helpful with getting my policy restarted. From the beginning, she showed patience, professionalism, and genuine enthusiasm in helping me get everything handled in a timely manner. What I appreciated the most was that she didn’t just rush me through the process she took her time to make sure I fully understood everything clearly.
As someone who isn’t very knowledgeable when it comes to insurance, that meant a lot to me. A lot of times people just try to get through calls quickly and move on, but Ellyn actually cared enough to help and explain things properly. She was kind, patient, understanding, and made the entire experience feel much less stressful.
Customer service like this is rare nowadays, and I truly appreciate her help. I truly hope Good2Go shows her how appreciated and valued she is because employees like her make a huge difference for customers. You can tell she genuinely cares about helping people, and that’s something that should never go unnoticed.
Thank you again, Ellyn
May 12, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Heather was so helpful
Heather was so helpful, and knowledgeable. She made this so easy for me.
May 4, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Melissa was absolutely amazing!!
Melissa was an absolute pleasure to speak with! Very kind, knowledgeable, respectful, and very easy to talk to and made the process fast and easy!!
May 8, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Heather Giovengo is the best she cares…
Heather Giovengo is the best she cares and make sure you understand and ready to hit the road.
May 7, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Ellyn was awesome
Ellyn was so helpful and made experience quick easy & not stressful!
Would absolutely recommend good2go and Ellyn specifically.
Thanks for making my experience great :)
May 4, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Just gotta say I don’t really leave…
Just gotta say I don’t really leave reviews but heather was absolutely amazing and she made everything clear as day and saved me a headache.
May 1, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Great service well appreciated Melissa…
Great service well appreciated Melissa was great deserves a raise
April 30, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Working with her was a great…
Working with her was a great experience. She was very helpful, patient, and took the time to explain everything clearly. I never felt rushed, and she made the whole process smooth and easy to understand. I really appreciate her support and would definitely recommend her to others.
April 30, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
Ellyn was great
Ellyn was great! Very helpful and got the job done quickly! We need more Ellyns in this world! Thanks Ellyn!!
April 30, 2026
Unprompted review
Reply from Good2Go Auto Insurance
Thanks! We appreciate your feedback and are pleased that you enjoyed your experience.
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