Hamish Homes Reviews 

54
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredibly helpful staff and exceptionally fast response times, noting that agents are always available to answer questions and guide them smoothly through the entire buying and selling process from start to finish. Many reviewers emphasize the professionalism and dedication of the team, detailing how approachable and reassuring they remain during what can often be a stressful life event. However, some customers also noted concerns regarding higher prices and unexpected fee increases compared to other local agencies. A few people additionally experienced communication challenges, expressing frustration with delays and difficulties when trying to resolve specific problems with the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, helpfulness, and great... See more

Service

Users describe satisfaction with the service, highlighting professional communication and smooth property... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting constant availability and top-tier... See more

Price

Clients share ambiguous opinions on price, with some reviewers praising the great value and success in... See more

Response time

Customers had positive experiences with response time, expressing great satisfaction with how quickly their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James handled our recent house sale and we found him to be excellent. He was very responsive, informative and proactive. A consummate professional, he also has a really personable approach which made... See more

Company replied

Rated 5 out of 5 stars

Everything about the service from start to finish was first class Couldn’t fault James he is always available and keen to help so any “issues” were sorted very quickly so the experience was as stres... See more

Company replied

Rated 5 out of 5 stars

Kelly was an excellent Agent to deal with throughout the selling process. She’s impressively proactive and organised viewings efficiently. She provided frequent updates and guidance and made herself a... See more

Company replied

Rated 5 out of 5 stars

Our house had three offers within a year, although two fell through, Hamish were brilliant throughout! A professional film maker did an amazing job on the video and the photos, and the write up for ou... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Hamish Homes is an independent, family-run estate agency based in Inverness, specialising in property sales across the Highlands and Moray. We’re known for our personal, hands-on approach, combining strong local knowledge with modern marketing to achieve the best possible results for our clients. We handle the entire process from start to finish — valuations, home reports, professional photography and video, marketing across major portals, viewings and liaison with solicitors — making selling or buying a home as smooth and stress-free as possible. With no upfront fees and a focus on clear communication, trust and results, we pride ourselves on going the extra mile for every client.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

54 reviews

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1-star

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Replied to 66% of negative reviews

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4.5

All reviews

(54)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

We had an excellent experience dealing…

We had an excellent experience dealing with Hamish Homes. We would highly recommend our agent , kept up really good communication with us and was easily accessible whenever we had any questions or queries. Was a great link between ourselves and the seller . Delighted with their service. The lovely welcome gift bag was a really nice touch to end our experience

September 25, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you had such a positive experience with Hamish Homes and that the communication and support throughout the process made everything run smoothly.
It’s also lovely to hear that you enjoyed the welcome gift bag – we hope you’re very happy in your new home!
Best wishes,
The Hamish Homes Team

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Rated 5 out of 5 stars

Top Sellers

Would definitely recommend Hamish Homes well I already have to friends..Thank you to James he went above and beyond .

September 4, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for your fantastic review and recommendation! We’re delighted to hear that you had such a positive experience with Hamish Homes.
It’s especially wonderful to hear that James went above and beyond to support you throughout the process. We really appreciate you recommending us to your friends too – it means a great deal to the whole team.
Best wishes,
The Hamish Homes Team

Rated 5 out of 5 stars

Fantastic service

Stephen was really helpful from our first meeting, very knowledgeable, reassuring and clearly explained our options and the processes. His relaxed and straightforward style was easy to relate to.
His availability, patience, great communication and positive approach were super helpful and made the selling of our house easier and smoother.
The video and photos used for the sale were of a very high quality.
All round a fantastic service we wouldn't hesitate to recommend.

September 18, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for your fantastic review and kind words. We’re delighted to hear that Stephen’s knowledge, communication and straightforward approach helped make the sale of your home a smooth and positive experience.
It’s also wonderful to hear that you were impressed with the photography and video marketing. Your recommendation is greatly appreciated by Stephen and the whole team.
Best wishes,
The Hamish Homes Team

Rated 5 out of 5 stars

Very professional from start to…

Very professional from start to completion.
Excellent advice on marketing to obtain interest and best price.
Smooth process, which is very important.

September 23, 2026
Unprompted review
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Reply from Hamish Homes

Thank you very much for your kind review. We’re delighted to hear that you found the service professional from start to finish and that our marketing advice helped generate strong interest in your property.
Making the selling process as smooth and straightforward as possible is always our aim, so your feedback is greatly appreciated by the whole team.
Best wishes,
The Hamish Homes Team

Rated 5 out of 5 stars

A very smooth operation which was…

A very smooth operation which was concluded in record time. Hamish pulled out all the stops to put my place on the market to enable us to purchase another property.
The whole time contact was maintained and we remained in the loop at all times. Great work thank you.

September 16, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for your lovely review. We’re delighted to hear that everything progressed so smoothly and quickly, especially when timing was important for securing your onward purchase.
Keeping our clients informed throughout the entire process is extremely important to us, so it’s wonderful to know you felt supported and kept in the loop from start to finish.
Best wishes,
The Hamish Homes Team

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Rated 5 out of 5 stars

good advice & support

Hamish Home (Gary was our agent - friendly & great communication) gave us good advice on the current market conditions. They dealt with all the viewings for us but kept us informed of planned viewings. They were supportive when we did get an offer & discussed pros/cons of said offer.

September 11, 2026
Unprompted review
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Reply from Hamish Homes

Thank you very much for your kind review. We’re delighted to hear that Gary provided friendly, clear communication and helpful advice throughout your sale.
Managing viewings while keeping our clients fully informed, and offering support when it comes to considering offers, are important parts of the service we provide. We really appreciate you taking the time to share your experience.
Best wishes,
The Hamish Homes Team

Rated 5 out of 5 stars

Use Hamish Homes, forget the rest.

When we made the decision to sell our house we decided straight away to use Hamish Homes. They are very clearly the market leader. They were very good at their job and achieved the price we wanted. Excellent job, well done. Thank you guys. And a special thanks to Stephen. He is a professional and gets the job done! Would definitely recommend this company to others.
Plain and simple. Forget the other agents. Use Hamish!

September 14, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for this fantastic review and for choosing Hamish Homes to sell your property! We’re delighted that we were able to achieve the result you were looking for and make your experience such a positive one.

Stephen will be especially pleased to hear your kind words. Thank you for your trust in our team and for such a strong recommendation – it really means a lot to us.

Wishing you all the very best for the future!

Best wishes,
The Hamish Homes Team

Rated 5 out of 5 stars

Excellent service from Hamish Homes!

Excellent service from Hamish Homes!
We recently sold our house through Hamish Homes and couldn’t be happier with the service we received from start to finish. The whole process was handled professionally, efficiently and with great communication throughout.
A special mention has to go to Gary, who was fantastic. He was friendly, approachable and always kept us updated, making what can be a stressful process feel straightforward and hassle-free. His knowledge, professionalism and commitment really stood out.
We would have no hesitation in recommending Hamish Homes, and especially Gary, to anyone looking to sell their property. A first-class service from a great team — thank you! ⭐⭐⭐⭐⭐

August 13, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you were happy with the service you received throughout the sale of your home and that the process felt straightforward and stress-free.

Gary will be especially pleased to receive your kind feedback. His professionalism, knowledge and commitment to keeping clients fully informed are qualities we greatly value as a team.

It was a pleasure assisting you with your sale, and we truly appreciate your recommendation. We wish you all the very best for the future.

The Hamish Homes Team

Rated 5 out of 5 stars

We were really impressed with James…

We were really impressed with James from the beginning of our dealings with him. He was efficient, professional and friendly. He was always quick to respond when we had any questions, and he always kept us up the date quickly after a viewing on our property. We both bought and sold a house through him and would definitely recommend his services.

August 13, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for your wonderful review. We are delighted to hear that you had such a positive experience with James throughout both the purchase and sale of your properties.

James will be especially pleased to receive your kind feedback regarding his professionalism, efficiency and communication. We understand how important clear and timely updates are, particularly following viewings, and we are glad that he made the entire process a smooth one for you.

It was a pleasure assisting you, and we truly appreciate your recommendation. We wish you both every happiness in your new home.

The Hamish Homes Team

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Rated 5 out of 5 stars

Great experience dealing with Kellie at…

Great experience dealing with Kellie at Hamish homes, nothing was a problem every question answered immediately, always polite and cheerful to talk to. Smooth transaction from start to finish, would definitely use Hamish Homes again in the future

August 12, 2026
Unprompted review
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Reply from Hamish Homes

Thank you very much for your wonderful review. We are delighted to hear that you had such a positive experience with Kellie and that everything went smoothly from start to finish.

Kellie will be especially pleased to receive your kind comments about her helpfulness, prompt communication and cheerful approach. Providing a friendly and efficient service is incredibly important to us, so your feedback means a great deal to the whole team.

It was a pleasure assisting you, and we would be delighted to work with you again in the future.

The Hamish Homes Team

Rated 5 out of 5 stars

Hamish Homes were great to deal with

Hamish Homes were great to deal with. We liked that they were very good at responding to us. We never felt pressured during the viewing or after. We also received a lovely little bag of goodies upon settlement. Thank you 😀

August 4, 2026
Unprompted review
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Reply from Hamish Homes

Thank you for your lovely review!

We’re so pleased to hear that you had such a positive experience with Hamish Homes. Keeping communication clear and responsive while making sure our clients never feel pressured is really important to us, so it’s wonderful to know that this came across throughout your experience.

We’re also glad you enjoyed the little settlement gift! It was a pleasure to be part of your journey, and we wish you all the very best in your new home.

Thank you again for your kind words.

The Hamish Homes Team

Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable about the market ,the set up for home viewings was good and the way the house was presented on the the market was excellent.The house sold within a week,we would highly recommend Hamish

June 1, 2026
Unprompted review
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Reply from Hamish Homes

Thank you for your wonderful review!

We’re delighted to hear that you had such a positive experience with Hamish Homes. It’s fantastic to know that you were pleased with the presentation of your property, the viewing process and the support and knowledge provided by our team.

Selling your home within just a week is a brilliant result, and we’re so pleased we could help make the process a successful one for you.

Thank you again for your kind words and recommendation – it’s very much appreciated.

The Hamish Homes Team

Rated 5 out of 5 stars

We initially made contact with Hamish…

We initially made contact with Hamish Homes because of word of mouth from previous clients and observing that most of the sold properties were advertised by Hamish Homes.
From our first conversation with Stephen Area Manager we were very much put at ease and felt excited and confident in what was offered by Hamish Homes.
From start of our conversation the cottage was on the market within 2 weeks everything from survey. Valuation and solicitor was organised for us by Stephen.
Viewing was undertaken by Stephen himself and by the first weekend we had received offers . It was not as stressful as we had anticipated all thanks to Stephen Murray Jnr.
They come highly recommend by us
Thank You Hamish Homes.

August 4, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear that you chose Hamish Homes based on recommendations and that Stephen was able to make you feel confident and at ease from the very beginning. It's fantastic to know that everything was organised efficiently, from the survey and valuation through to the legal process, and that the property generated offers so quickly.

Making the selling process as straightforward and stress-free as possible is always our goal, so we're thrilled to hear we achieved that for you.

Thank you once again for your recommendation and for choosing Hamish Homes. We wish you all the very best for the future.

Kind regards,

The Hamish Homes Team

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Rated 5 out of 5 stars

Really great experience with Kelly

Really great experience with Kelly, from start to finish. She was well organised when arranging a viewing, something I couldn't say of all competitors, and friendly and professional during the viewing. Kelly then offered support and guidance throughout the process of buying, often outside of normal working hours. As nervous first time buyers, we really appreciated this.

July 30, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for your kind review.

We're delighted to hear that Kelly provided such a positive experience from start to finish. We know that buying your first home can feel overwhelming, so we're especially pleased that her organisation, professionalism, and ongoing support helped make the process a little easier and gave you confidence along the way.

Congratulations on your new home, and thank you for choosing Hamish Homes. We wish you many happy years there.

Kind regards,

The Hamish Homes Team

Rated 5 out of 5 stars

Hamish get the job done!

Hamish get the job done!
I was dealing with Kelly who made big promises during our first phone call. She told me she would have a photographer and surveyor around within two days and the house would be on the market within the week. I must admit I was sceptical. Two days later the house had been surveyed and photographed and two days after that, it was on the website for sale. Kelly keeps her promises! She handled the viewings, and communication throughout was excellent.
It’s eight weeks later & I have handed the keys over to the new owners.
I can’t thank Kelly and the company enough for making this such an easy process & getting the job done.

July 31, 2026
Unprompted review
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Reply from Hamish Homes

Thank you so much for your wonderful review and for taking the time to share your experience.

We're delighted to hear that Kelly delivered on her promises and made the entire selling process as smooth and straightforward as possible. Providing clear communication, efficient service, and achieving the best outcome for our clients is exactly what we strive for, so it's fantastic to know we met your expectations.

Congratulations on the successful sale, and thank you for choosing Hamish Homes. We truly appreciate your kind words and wish you all the very best for the future.

Kind regards,

The Hamish Homes Team

Rated 5 out of 5 stars

Hamish Homes helped us find our dream…

Hamish Homes helped us find our dream home! James was always so quick to respond to any query we had even if it was something small. I would recommend using Hamish Homes to anyone in the future.

August 3, 2026
Unprompted review
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Reply from Hamish Homes

Dear Customer,

Thank you so much for your wonderful review and for choosing Hamish Homes to help you find your dream home.

We're delighted to hear that James was able to support you throughout your journey and that his prompt communication made the process a positive experience. Your recommendation means a great deal to all of us.

We wish you many happy years in your new home and thank you once again for your kind words.

Kind regards,

The Hamish Homes Team

Rated 5 out of 5 stars

Great service!

James handled our recent house sale and we found him to be excellent. He was very responsive, informative and proactive. A consummate professional, he also has a really personable approach which made him very easy to deal with as a seller but also meant that prospective buyers found him easy to engage with. He has a lovely conversational style and is definitely at the top of his game. Would highly recommend him and Hamish Homes.

July 31, 2026
Unprompted review
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Reply from Hamish Homes

Dear Customer,

Thank you so much for taking the time to leave such a fantastic review.

We're delighted to hear about your positive experience with James and are thrilled that his responsiveness, professionalism, and approachable manner made your house sale such a smooth process. Providing clear communication and outstanding service is something we pride ourselves on, so it's wonderful to know this was reflected throughout your journey.

Your recommendation means a great deal to both James and the entire team at Hamish Homes. Thank you for placing your trust in us, and we wish you all the very best for the future.

Kind regards,

The Hamish Homes Team

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Rated 5 out of 5 stars

Fantastic Service

From the moment we spoke to James about selling our house we were confident he would lead us through the process successfully. He certainly did that and he arranged viewings promptly and we received a couple of offers very quickly. From start to finish took less than four months and so we were delighted. Very professional but equally friendly at all times, easy to get hold of at anytime and always phoned when he arranged to. Couldn’t have had a better level of service and we would highly recommend Hamish for selling or buying a property. Definitely offer a five star service.

February 20, 2026
Unprompted review
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Reply from Hamish Homes

Dear Customer,

Thank you so much for your wonderful five-star review and for sharing your experience with Hamish Homes.

We're delighted to hear that James made you feel confident from the very beginning and guided you successfully through the entire selling process. It's fantastic to know that your property attracted strong interest so quickly and that everything was completed in under four months.

Providing a professional, friendly, and responsive service is something we strive for every day, so your kind words and recommendation mean a great deal to James and the whole team.

Thank you again for choosing Hamish Homes. We wish you all the very best for the future and hope you enjoy the next chapter in your new home.

Kind regards,

The Hamish Homes Team

Rated 1 out of 5 stars

See Google Review for proof of utter unprofessionalism

This would be by far too long a review to explain in full so here are the highlights
1. Stephen first tried to get my house on the market with HH when I was viewing another house he was listing. He had no intention of trying to sell me the house I was viewing
2. He blatantly told me he could get a HR with a higher value on it than the one I had already paid for
3. He made me an offer that if he didn't sell my house for more than £500k I wouldn't have to pay a penny
4. He marked my house under offer and removed from the market when the potential buyer had not even listed their house
5. Various "excuses/reasons/blaming of the buyer" why their house wasn't going under offer
6. Constant storytelling that moving dates would be in place.
7. Eventually the buyer pulled out direct to their solicitor (not communicating to HH - which probably also speaks for itself)
8. New listing - new stories
9. After roughly 9 months, I decided to go back to the original agent I had planned to use. The ones that tailor make moving
10. When communicating that to Stephen, tone of messages changed.
11. As I had not signed a contract and Stephen had said to me, there would be nothing to pay, if he didn't sell my house for over £500k I did not pay the invoice they were charging me.
12. Various rude and threating messages received, his nose was obviously out of place as I'd managed to get another agent to list without him "releasing the HR"
13. He refused to remove their listing from Rightmove and reduced the price on my listing without my consent. I had to speak to their legal team, prove I owned the house and confirm I did not authorise HH to have it listed
14. After TMM sold my property. HH marked on Rightmove that they sold the property, fudging their sales figures
15. I was then forced to pay the invoice after he lodged a claim with the court. Something which I very strongly wanted to fight, but was not able due to potential impact on my job in financial services

The long and short is, if it sounds too good to be true and it was told to you by Hamish Homes, it definitely is!!

I would never use their services to sell a house again and I definitely wouldn't view one being listed by them either

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless and stress-free

Thank-you to Hamish Homes for a seamless and stress-free sale. The video was excellent, and we were given helpful feedback and advice throughout the process.

June 30, 2026
Unprompted review
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Reply from Hamish Homes

Dear Reviewer,

Thank you so much for your wonderful review.

We're delighted to hear that your sale was a seamless and stress-free experience. It's great to know that you enjoyed the property video and found our feedback and advice helpful throughout the process. Providing clear communication and support from start to finish is something we always strive for.

Thank you again for choosing Hamish Homes. We wish you all the very best for the future.

The Hamish Homes Team

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