Handy Reviews 21,120

Fantastic experience! would use again!

I used to like this platform. It was a convenient way to get small jobs done. But they've changed their booking system and automatically assign a time frame they think it will take to complete your job. I have a repeat task I do every summer - installing my air conditioner units. I have 4 of them. In the past it took 2-3 hours max. They told me it would take 8 hours, and don't allow you to edit that any longer. What's more, when you cancel it, they don't automatically refund you, they credit you. So basically they steal your money twice. I deleted them from my phone. What a scam. And in the long run that will hurt the professionals they use, because people won't pay twice as much for tasks just because Handy thinks they work slowly.

Handy/furniture.com is a SCAM company!!
Beware, we had two scheduled appointments that they canceled a hour before without any formal warning.
The excuse both times was an installer emergency.
This is a trash company and Angie needs to cancel their contract.

I scheduled a house cleaning 2 weeks in advance, on the day of the cleaning I had the pro cancel on me 20 minutes prior to the appointment. I called customer services 3 times, first time the representative just cancelled the appointment, did not refund. Second time, representative disconnected when placing me on hold and the third time i finally getting someone that was process my refund. i was in the phone for about 45 minutes. They offer $10 credit, but honestly it is not the money was not giving enough notice to book another professional / company. This is a lack of respect for my time and lack of professionalism on the pro's part. Handy has no back up pros - I will never again try to use their services. The pro's name is Rachid Z on the Houston Area, avoid him if you book something.

Paid for someone to deep clean. They came with a little cleaning supplies. Said my house was too much for the price and they left. This was after the first person couldn't make it. I will not try to use this service again. Wasted my whole day waiting for someone to help me get my house ready for an inspection. Should've just cleaned it myself from the beginning.

AVOID, AVOID, AVOID!!! Purchased an outdoor table and chairs from Lowe's and paid extra for assembly, thinking this could free me up to do other jobs. Table and chairs arrived and Lowe's said Handy would be assigning someone to come and I would hear from them within 48 hours. After 3 days, I reached out to Handy and they asked for the "job number", but none was assigned. I reached out to Lowe's for that job number, and they said they'd "escalate" it with Handy. 4 days later, I still haven't heard from them. We're TWO WEEKS post-delivery, the boxes are just sitting there, and Handy is nowhere to be found. They won't return e-mails, calls, anything. AVOID, AVOID, AVOID!

Zamoni did an excellent job! Everything was clean, she was so responsive and even left a folded swan towel on my bed.

⚠️ WARNING TO THE COMMUNITY ⚠️

Please do NOT book with Homeaglow.

I gave this company not one, but TWO chances—and both times they completely wasted my time. The first time, I booked a cleaning service and they never showed up. I asked for a refund and wanted nothing more to do with them.

Instead, they contacted me again offering a discount to reschedule. I decided to give them another chance. I booked again for the 19th, with service scheduled for the 21st… and once again, they NEVER showed up.

I waited all morning for nothing. No call, no real support, no accountability. They don’t even have a proper phone number—only email—which makes it even more frustrating to deal with.

At this point, I seriously question if this company is even legitimate. This experience has been nothing but stressful and a complete waste of time.

Please protect your time and money and avoid this company

Exceeded expectations

After a few reschedules due to earlier delays, the TV mount was installed. One technician was very experienced; the other seemed to make assumptions without properly checking the wall studs first.

Manuel did a very thorough job of removing the bathroom chalking and replacing it, as well as sealing the showerhead. He was very diligent in his work and in his attention to detail. I would request him again.

Great job, fast work.

Excellent and thorough, job well done

My cleaner Tubi did a great job! She arrived on time and was very collegial.

Assalamualaikum
Jumma Mubarak

I was referred to Handy via Nectar to assemble my new adjustable bed and bedframe. I also scheduled hanging a mirror in my bathroom and assembling a glass front cabinet. The "professional" was scheduled for Wednesday morning, arrived on time and was pleasant and friendly. We discussed the work and he decided to start with the mirror. Once hung, he called me I to the room to check out how level and centered it was hung. After admiring his work, he said he would start work on the bed. I asked if he had ever put an adjustable bed together and he said he could put any bed up. After awhile he started the cabinet assembly in the hallway effectively blocking my access to the bedroom. At 11:30, he abruptly stood up, announced he was leaving and demanded I call Handy to tell them he was there for 2 1/2 hours. As I was on the phone attempting to call the number he provided, he grew more agitated which worsened when I was disconnected from the call. He again demanded I call the number and keep calling until I spoke with someone but he was leaving "RIGHT NOW!" I was stunned, but relieved to have him gone seeing how upset he was growing. Then I saw the mass of packing material, plastic bags, styrofoam, etc. that he threw in the dining room. Next I checked out the bedroom to find the bed had been assembled but left WAY off center in the room with the tallest of the 2, 3, or 5" platform legs, leaving the bed inaccessible for me at 4'11". It then made sense that he didn't call me back to show off his set up of the bed as he did the mirror and why he was in such a hurry to leave before I saw what a mess he was leaving with an unusable bed! When I called Handy, I was rescheduled for the following Friday at which time no one showed. Another call and reschedule to the next day, Saturday. No surprise, no one showed up. I am now scheduled for Monday. In the meantime, I have no usable bed, no usable dining room, and Handy has my money.

Handy heater turbo 800 china electric - waste of time, even to heat a small room of say 30m2 take HOURS... the web site is misleading and although they offer 50% off, a net price of €59,99 on the Amazon site is only €16,99, Ali-express €11,19.