Very good efficient driver. Comfortable drive. Driver kindly offered to phone the office when I commented that I thought I had been quoted £10 less than the confirmation text said. The office conf... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
Company replied
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more
Company replied
Our driver from Braintree train station to home on Friday 27th November was exceptional. He was there when the train pulled into the station and was extremely pleasant and polite. To add to this my hu... See more
Company replied
Company details
Written by the company
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, United Kingdom
- 01245443443
- info@happicabs.com
- www.happicabs.com
4.3
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best cab driver
Best cab driver, I have seen, what a gentleman. Love the lights.
July 4, 2026
Unprompted review
Very helpful drivers
Veysel was very helpful. Always friendly and polite. Great service. Imran, Stuart, Muhammed, Adele, Joel and all the other drivers are great as well. I like how easy the booking process is and that you get a text when the taxi is on it's way. Reasonable prices. Thank you 😊
July 6, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Amy,
Thank you so much for your kind words. It is appreciated by our entire team, I sincerely hope we continue to meet your expectations in the future.
KInd regards
Sher
Reply from Happicabs - Essex Taxi Service
Hi Patrick,
Thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Excellent cab firm
Easy booking online, reliable and great pricing. Taxi arrived when stated and the ride home was comfortable and no hassle to drop friend at additional address
July 4, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Simon,
Thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Always a pleasure to have Danny as our…
Always a pleasure to have Danny as our driver and we use Happicabs all the time.
July 3, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Ken,
Thank you so much for your very kind words. I will pass your kind words on to Danny who I am sure will be equally as thrilled with your comments.
Kind regards
Sher
Great driver. Easy process
Very easy process to book. Driver arrived on time. I believe he was called Joel. Probably the best Happicabs driver I've ever had. Great chap. Exactly what I'd want a driver to be.
July 2, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Gareth,
Thank you so much for your very kind words. I will pass your kind words on to Joel who I am sure will be equally as thrilled with your comments.
Kind regards
Sher
Excellent driver
Excellent driver, came on time, got us where we needed to be in good time and had a fantastic conversation on the way.
July 1, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Joe,
Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
The service was great and the taxi…
The service was great and the taxi driver we had (james) was polite and asked us what we had planned and the booking process good.
July 1, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Jenny,
Thank you so much for your very kind words. I will pass your kind words on to James who I am sure will be equally as thrilled with your comments.
Kind regards
Sher
Reply from Happicabs - Essex Taxi Service
Hi Arthur,
Thank you so much for your kind words, I sincerely hope we continue to meet your expectations in the future.
KInd regards
Sher
Absolutely diabolical
Absolutely shocking service , booked a taxi for me and my partner from Bicknacre to Chelmsford for this evening at quarter past 12, gets to this time and no sign, I then call and am told they will be coming in 15 mins, then get a message saying our booking has been cancelled,
I call and they say the controller had cancelled it, so Happy Cabs are a company that you can pre book your taxi for the evening to get home 7/8 hours before, have it accepted and money taken, and then don’t turn up at the booked time, then lie to you when you call saying a car is on there way, and then cancel the booking.
Disgraceful, thankfully uber saved the day for us and did it £15 cheaper than happy cabs were going to charge, and arrived in 15 mins.
We always usually use uber anyway but was not sure if they would come that far out, but we won’t make that mistake again and will Make sure we use uber when we are in the area from now on and would advise others to do the same
June 28, 2026
Unprompted review
Booked 4 hours in advance at a specific…
Booked 4 hours in advance at a specific time only to be told that there were no cabs available despite the booking being confirmed. Staff were unapologetic. This is the second time it's happened. Now a 30 minute walk for our young children..
June 27, 2026
Unprompted review
Chatty driver arrived when he said he…
Chatty driver arrived when he said he would. In a wedding venue in the wilds of nowhere. No complaints!
June 28, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Mike,
Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Awful
Awful. App didn’t work then called the office, kept on hold for 25 minutes and gave up. Joke
June 27, 2026
Unprompted review
Booked a taxi to and from Chelmsford
Booked a taxi to and from Chelmsford. Journey into Chelmsford was lovely, air conditioned car and great service.
Return journey not air conditioned so relied on open windows for cooling. Again great service. Very happy with this company. Will use again.
June 26, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Graham,
Thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Reply from Happicabs - Essex Taxi Service
Hi Anon,
Thank you so much for your kind words. I am so pleased we met your expectations, I hope we continue to do so in the future.
Kind regards
Sher
A short but very pleasant journey
A short but very pleasant journey. The drivers are excellent and extremely personable.
June 25, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Hugh,
Thank you so much for your kind words. It is appreciated by our entire team, I sincerely hope we continue to meet your expectations in the future.
KInd regards
Sher
Booked a cab to collect me at 6pm…
Booked a cab to collect me at 6pm today. 6:15pm came and then they rang to say the driver is on the way and will be with you in 1 hour. Completely unacceptable. Such a simple job and yet they manage to screw it up
June 24, 2026
Unprompted review
Arrived rapidly efficient service
June 24, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Richard,
Thank you so much for your kind words. I am so pleased we met your expectations, I hope we continue to do so in the future.
KInd regards
Sher
Very nice guy behind the steering…
Very nice guy behind the steering wheel, good sense of humor
June 21, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Martin,
Thank you so much for your kind words. I am delighted that our driver met your expectations. I sincerely hope we continue to meet your expectations in the future.
Kind regards,
Sher
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