Absolutely great service from Claire at Hays travel Blackpool, nothing was too much trouble and she made booking our holiday easy. Claire was very approachable and extremely knowledgeable. Excellent c... See more
Company replied
Location
Switch locationAsda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF Blackpool, GB
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Great customer service, professional, friendly, patient, walked into store and was greeted with a friendly smile, and asked how they could help. Pointed us in the direction of Derryn. There was quite... See more
Company replied
great staff, helping out as usual and giving his honest opinion on questions we asked, went beyond to help us
Superb customer services from Blackpool branch. My travel rep went above and beyond to get what we wanted. Friendly and knowledgable. Thanks Wayne.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF, Blackpool, United Kingdom
- 01253807243
4.9
Excellent
575 reviews
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great staff nothing to much and a sense of humour
great staff, helping out as usual and giving his honest opinion on questions we asked, went beyond to help us
July 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disney Paris - Wayne was very friendly helpful and…
Wayne was very friendly helpful and understood our needs, having a 6 year old needing additional support.
July 26, 2026
Reply from Hays Travel - Blackpool
Hi Andrew thank you for the Lovely feedback means alot, i hope you enjoy Disney and Paris when the time comes. Wayne
Excellent all round experience
Excellent all round experience, Claire who we dealt with was fantastic
July 20, 2026
Reply from Hays Travel - Blackpool
Hi Russell thanks for the lovely feedback i will make sure Claire is made aware, We hope you enjoy your holiday when the time comes, Wayne
Superb customer services from Blackpool…
Superb customer services from Blackpool branch. My travel rep went above and beyond to get what we wanted. Friendly and knowledgable. Thanks Wayne.
July 27, 2026
Reply from Hays Travel - Blackpool
Thanks for the lovely feedback Ant, glad we got it booked for you both, hope you enjoy when time comes, Wayne
Reply from Hays Travel - Blackpool
Thank you for the lovely feedback, the team will be pleased, we hope you enjoy your holiday. Wayne
Fantastic service
July 18, 2026
Reply from Hays Travel - Blackpool
Thank you for the lovely feedback Andrea. Wayne
they go above and beyond to help
Excellent service again from Wayne and staff, nothing is too much trouble , They go above and beyond to help Thank You
July 23, 2026
Reply from Hays Travel - Blackpool
Hello Mr Jones. Thank you for leaving this great review for Wayne. We are happy to hear you have received excellent service from us. Thank you for booking with us. Kieran
coundnt have been better looked after…
coundnt have been better looked after and gave us the extra mile with our holiday booking . thabk you x
July 23, 2026
Reply from Hays Travel - Blackpool
Hello Irene, thank you for taking the time to leave this review I am happy to hear we have looked after you for the booking. Thanks again for booking with us. Kieran
Very helpful useful information…
Very helpful useful information friendly advice Wayne advised us on a discount and gave us alternatives very good service
July 20, 2026
Reply from Hays Travel - Blackpool
Hi Mari thanks for the lovely feedback, means alot, hope you enjoy the cruise when the time comes, Wayne
Excellent once again
Absolutely great service from Claire at Hays travel Blackpool, nothing was too much trouble and she made booking our holiday easy. Claire was very approachable and extremely knowledgeable. Excellent customer service as always from Hays travel Blackpool. 100% recommend to our friends and family when looking at booking a holiday. Thank you Mr and Mrs Palmer
July 11, 2026
Reply from Hays Travel - Blackpool
Hi Stephanie, thank you for the lovely feedback on Claire i will pass this on, she will be pleased with such nice comments. We hope you enjoy your holiday Wayne
Reply from Hays Travel - Blackpool
Hi Peter,
Thank you so much for your lovely review! We are so pleased to hear that you found Derryn to be patient and helpful, we will pass your kind words on to him.
Claire
Great place to book holidays
Great place to book holidays. Staff are very knowledgeable friendly and never rush or pressure you. I don’t book on line anymore as they get the same prices and sometimes better deals
July 8, 2026
Reply from Hays Travel - Blackpool
Hello Lesley, thank you for taking the time to leave this review. I am glad we managed to get you the package you are happy with and hope you have a great time when it comes round. Thank you again for booking with us. Kieran
Great customer service
Great customer service, professional, friendly, patient, walked into store and was greeted with a friendly smile, and asked how they could help. Pointed us in the direction of Derryn. There was quite a few requirements that we needed to look for going to Barcelona and the location was extremely important he was very patient found exactly what we needed. Very pleased with everything Thank you
July 13, 2026
Reply from Hays Travel - Blackpool
Hello, Mrs Kennington thank you for taking the time to leave this great review for Derryn. I am so happy to hear you had a great experience with us thank you again for booking with us. Kieran
Well done Wayne
Wayne was very helpful and couldn’t have done more to provide us with all the information enabling us to choose our holiday
July 11, 2026
Reply from Hays Travel - Blackpool
Hello Maureen, thank you for taking the time to leave this review for Wayne he will be happy to hear this. Thank you again for booking with us, Kieran
Your representative Derryn
Your representative Derryn, was very efficient and very helpful, even though he was struggling with his hay fever.
July 9, 2026
Reply from Hays Travel - Blackpool
HI David and Chris thank you for the lovely feedback on Derryn, I will make sure he receives it. We hope you enjoy your holiday. Wayne
Excellent service with travel hays
Excellent service with travel hays, very helpful, highly recommended.
July 8, 2026
Reply from Hays Travel - Blackpool
Thank you for the lovely feedback Karen, means a lot, i hope you enjoy your holiday when the time comes. Wayne
Experienced member of staff
Experienced member of staff, didn't have to wait long and booked everything I needed there and then
July 6, 2026
Reply from Hays Travel - Blackpool
Hello Ms, Hall thank you for taking the time to leave this 5* review for Wayne. I will ensure this is passed over to him, thank you again for booking with us. Kieran
Fantastic service from Wayne Went above…
Fantastic service from Wayne Went above and beyond to help me with. My problem
June 30, 2026
Reply from Hays Travel - Blackpool
Hello Dennis, thank you for taking the time to leave this great review for Wayne. We will ensure this is passed over to him. Thank you again for booking with us.
Reply from Hays Travel - Blackpool
Hello Jack, thank you for leaving this review. I am happy to hear you found our team helpful and welcoming. Thank you again for booking with us. Kieran
Reply from Hays Travel - Blackpool
Hi Vicki Thanks for the lovely feedback means alot, hope you enjoy the cruise when the time comes. Wayne
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