Very helpful with all the restrictions and requests i had. Answered all my questions, very satisfied booked my holiday without stress and will use again for my next trip. All the staff friendly and... See more
Company replied
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Very helpful with all the restrictions and requests i had. Answered all my questions, very satisfied booked my holiday without stress and will use again for my next trip. All the staff friendly and... See more
Company replied
The lovely staff in the Braintree store, are welcoming friendly entertaining and knowledgeable, over the last few months we have spent a few hours booking 3 separate holidays and have got to know the... See more
We had a great experience, the team couldn't have done more to help us find our holiday and we are very happy with their service. They even stayed well beyond the closing time to get the booking confi... See more
Company replied
Lovely professional girls. Always very cheerful and helpful. Special shout out to Daisey and Jessica. Thank you to the Braintree Bunch.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
1 New Street, CM7 1ER, Braintree, United Kingdom
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Reply from Hays Travel - Braintree
Very helpful with all the restrictions and requests i had. Answered all my questions, very satisfied booked my holiday without stress and will use again for my next trip.
All the staff friendly and helpful.

Reply from Hays Travel - Braintree
Lovely professional girls. Always very cheerful and helpful.
Special shout out to Daisey and Jessica.
Thank you to the Braintree Bunch.

Reply from Hays Travel - Braintree
Amazing service from all your team
Will different book though you guys again
Brook was amazing

Reply from Hays Travel - Braintree
The lovely staff in the Braintree store, are welcoming friendly entertaining and knowledgeable, over the last few months we have spent a few hours booking 3 separate holidays and have got to know the staff a bit better, which makes the experience of booking more fun. From the Apprentices to the New store manager they all seem to enjoy their roles. Thank you all, obviously we will be back.
Staff were very friendly and helpful as always
Hays Travel are very helpful friendly and knowledgeable-I gave up doing much self booking on the internet its so much easier to use them and they often have more choice and direct experience of hotels etc. Daisy has been helping us recently and is very patient!
We had a great experience, the team couldn't have done more to help us find our holiday and we are very happy with their service. They even stayed well beyond the closing time to get the booking confirmed due to an initial website glitch that was beyond their control. Thank you so so much Hays travel of Braintree. I'd happily recommend this company to anyone

Reply from Hays Travel - Braintree
I called to book a holiday i was having trouble booking online, a young lady called Brook helped me and got it all booked for me, she was very helpful and I'm impressed with her service
Brooke was fantastic. She answered all questions quickly. Her communication was exceptional. She did all the research, compared hotels, and gave me the option of two. She organised and booked everything for us.
Thank you, Brooke.
Mary

Reply from Hays Travel - Braintree
Very helpful staff very knowledgeable and very pleseant all round
Agent took her time with us especially when we decided to changed our destination. Very informative and very happy to help us.

Reply from Hays Travel - Braintree
We visited Hays Travel yesterday to book our holiday to Malta for next May and had such a wonderful experience with Lisa & Brooke.
From the moment we arrived, their knowledge and advice were fantastic. They took the time to talk through different options with us, answer all of our questions and nothing ever felt like too much trouble. We never felt rushed or pressured into making a decision, which made the whole experience really enjoyable and stress-free.
Thanks to their help, we’ve now booked our holiday and genuinely can’t wait! We were so impressed that we’ve also asked them to look into a Christmas Market river cruise for us as well.
Thank you both for making the whole process so easy and exciting, we’ll definitely be back for future trips !

Reply from Hays Travel - Braintree
Lisa was very patient and continued the great hays braintree experience

Reply from Hays Travel - Braintree
Daisy was extremely helpful and very knowledgeable. We feel very at ease when booking a holiday with her.

Reply from Hays Travel - Braintree
A Wonder and delightful bunch of staff, i popped into to query about a holiday. They gave as much information as possible and the ones they couldn't answer they got back to me efficiently.
Their professional and friendly approach gave me the confidence to book my holiday with them as i felt i would be in good hands with this lovely local team. Thank you
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