Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great wor... See more
Company replied
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We always use Hays Travel Broadstone. Lindsay always knows exactly what we would like. Very professional, thorough and listens to any requests. Can't thsnkyou her enough
Company replied
As usual I got first class service from Emma at the Broadstone office. My enquiry for a cruise was dealt with and all information I could possibly want was provided within 1 hour of my initial phone c... See more
Company replied
Lindsey was brilliant. She went through so many options with us to make sure we got the best holiday at a great price. Would definitely recommend using Hays to book your next holiday.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
191 Lower Blandford Road, BH18 8DH, Broadstone, United Kingdom
- 01202 658008
4.9
Excellent
693 reviews
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Sue was very efficient and friendly
Sue was very efficient and friendly. We even got a hug on leaving!
July 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Brilliant service
Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great work!
August 2, 2026
Reply from Hays Travel - Broadstone
Thank you for your kind review, it was a pleasure getting your first cruise arranged!
Kind regards,
Chloe
Great experience
Emma was so helpful in finding really good alternatives to the holiday we’d spotted but had sold out.
August 2, 2026
Reply from Hays Travel - Broadstone
Thank you for taking the time to review our service and thank you for the kind words
We went in with no idea where to go
We went in with no idea where to go and came out with a holiday booked. Brilliant advice and help from Chloe.
August 2, 2026
Reply from Hays Travel - Broadstone
Thank you for your review, I am so glad we could find you a holiday for your anniversary!
Kind regards,
Chloe
Lindsay was very friendly and efficient…
Lindsay was very friendly and efficient in finding the holiday we wanted.
July 30, 2026
Always friendly & helpful!
July 23, 2026
Reply from Hays Travel - Broadstone
Thank you for the review . Emma :)
Reply from Hays Travel - Broadstone
Thank you for your kind review :-)
Friendly and efficient
July 14, 2026
Reply from Hays Travel - Broadstone
Always a pleasure booking your holidays :)
Lindsay was professional
Lindsay was professional, helpful and very knowledgable, which ensured we booked the most suitable holiday for us.
July 29, 2026
Reply from Hays Travel - Broadstone
Always a pleasure to book your holidays for you.
Thank you for your kind words.
Lindsay :-)
Excellent service from Lindsay…
Excellent service from Lindsay regarding booking our back to back cruises! Would definitely use her again.
July 18, 2026
Reply from Hays Travel - Broadstone
Thank you for leaving such a kind review.
Hope you are looking forward to your trip.
Many thanks
Lindsay :-)
5 star service
We went to Hayes Travel for a quote to New Zealand. We had worked out a price if we booked it ourselves. We got a quote the next day which covered everything we wanted and it came in under our price plus you get more back up while you're away. 5 ster service, well done Hayes.
July 17, 2026
Reply from Hays Travel - Broadstone
Thank you for your review, it was a pleasure to get this amazing trip organised for you.
Kind regards
Chloe
We always use Hays Travel Broadstone
We always use Hays Travel Broadstone. Lindsay always knows exactly what we would like. Very professional, thorough and listens to any requests. Can't thsnkyou her enough
July 15, 2026
Reply from Hays Travel - Broadstone
Thank you for your kind words.
It is always a pleasure to book you. Am so pleased we managed to find just the right holiday.
Thank you
Lindsay :-)
We booked a last minute holiday and we…
We booked a last minute holiday and we had very efficient service and good advice from the staff. The booking process was very smooth and we will definitely be using Hays Travel in the future.
July 14, 2026
Reply from Hays Travel - Broadstone
Thank you for your kind words, it was a pleasure to help you
Reply from Hays Travel - Broadstone
Thank you for your kind review, it was a pleasure to help you confirm you trip.
Kind regards,
Chloe
Emma was very helpful
Emma was very helpful, investigating options for us and making the booking process as easy as possible.
July 12, 2026
Reply from Hays Travel - Broadstone
Thank you for taking the time to leave feedback and for your kind comments :)
Lindsey was brilliant
Lindsey was brilliant. She went through so many options with us to make sure we got the best holiday at a great price. Would definitely recommend using Hays to book your next holiday.
July 12, 2026
Reply from Hays Travel - Broadstone
Hi, Thank you for leaving such a kind review. I am so pleased we managed to find you both the best holiday. We hope you have an amazing time away.
Thank you
Lindsay :-)
Nice to be back !!
Not had a holiday since 2023 due to medical issues.
Always used Hays in the past, and never disappointed.
Great service and friendly staff.
July 10, 2026
Reply from Hays Travel - Broadstone
Thank you for taking the time to leave a review.
I am really pleased you are able to travel.
We hope you have a lovely time.
Thank you
Nicole
Great service!
Great service. Great result no hassle. Positive experience. Would go back again for booking.
July 16, 2026
Reply from Hays Travel - Broadstone
Good morning, Thank you so much for taking the time to leave feedback and for your kind comments. It was lovely to meet you both and a pleasure to get your family cruise booked. Emma :)
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