Hays Travel - Cumbernauld Reviews 

748
TrustScore 5 out of 5

5.0

Unit 29 Teviot Walk, G67 1NG Cumbernauld, GB


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Rated 5 out of 5 stars

Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservation... See more

Company replied

Rated 5 out of 5 stars

Evelyn helped me today to book holiday. She was good at explaining costs, schedule & she arranged for holiday to be paid in monthly instalments which spread cost. Told me about insurance, car park... See more

Company replied

Rated 5 out of 5 stars

Once again we have received the brilliant personal service fom Evelyn at the Cumbernauld branch. She goes out of her way to get us accommodated with our holidays. All the other staff in the branch are... See more

Company replied

Rated 5 out of 5 stars

I booked my holiday yesterday,it was a experience I really enjoyed. The lady who helped me was cheerful, I am deaf , so she took the time to explain about my holiday I felt relaxed and not rushed, her... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 29 Teviot Walk, G67 1NG, Cumbernauld, United Kingdom

  • 01236885444

5.0

Excellent

TrustScore 5 out of 5

748 reviews

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5.0

All reviews

(748)

125,356 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks Sandra

Thanks Sandra, for taking my vague idea and making it all possible.
Good listening, quick response, helpful suggestions.
I’m sure this trip will be as good as last time.

July 22, 2026
Hays Travel - Cumbernauld logo

Reply from Hays Travel - Cumbernauld

Thank younfor your kind feedback. I t was a pleasure to get you and your friends booked

Rated 5 out of 5 stars

Sandra from Hays Travel Cumbernauld

Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservations, all of which were dependant on one another. Nothing phases Sandra. She works until she exhausts all avenues and doesn’t admit defeat. Well done once again for achieving what we thought might be impossible.

July 25, 2026
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Reply from Hays Travel - Cumbernauld

What a pleasure to hear such glowing feedback for Sandra, one of our most valued members of staff.
Her service and knowledge always ensure our customers get the best booking experience.

It was a pleasure to make your booking. Look forward to seeing you in store again soon.

Evelyn
Assistant Manager

Rated 5 out of 5 stars

Thanks Evelyn

Evelyn helped me today to book holiday.
She was good at explaining costs, schedule & she arranged for holiday to be paid in monthly instalments which spread cost.
Told me about insurance, car parking & informed I would be contacted nearer to date regarding euros.

July 25, 2026
Hays Travel - Cumbernauld logo

Reply from Hays Travel - Cumbernauld

Thanks for your kind feedback. It was a pleasure to get you booked.

Rated 5 out of 5 stars

Once again we have received the…

Once again we have received the brilliant personal service fom Evelyn at the Cumbernauld branch. She goes out of her way to get us accommodated with our holidays. All the other staff in the branch are equally as efficient and helpful and with a pleasant manner. The atmosphere in the branch is always upbeat and helpful and with smile

July 22, 2026
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Reply from Hays Travel - Cumbernauld

Thank you so much such positive feedback. It is always a pleasure to see you in store.
Thank you for trusting us with your bookings.

Evelyn

Rated 5 out of 5 stars

Great customer service from Evelyn in…

Great customer service from Evelyn in Hays travel store in Cumbernauld
Promptly updated me on options and availability
Holiday all booked again with Hays Travel 👍

July 23, 2026
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Reply from Hays Travel - Cumbernauld

Thank you for such positive feedback Sandra. It was a pleasure to help.

Evelyn

Rated 5 out of 5 stars

I have never been on a cruise before so…

I have never been on a cruise before so was delighted with all the information I received and and now look forward to enjoying the experience and I know I can pop in and see the girls at Hays with any questions I still need to ask as they are a very friendly team.

July 22, 2026
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Reply from Hays Travel - Cumbernauld

Thank you for your kind feedback Margaret :) We hope you enjoy your first cruise

Rated 5 out of 5 stars

Wonderful helpful and cheerful staff

I booked my holiday yesterday,it was a experience I really enjoyed. The lady who helped me was cheerful, I am deaf , so she took the time to explain about my holiday I felt relaxed and not rushed, her information was very useful and made my decision so easy will definitely go back to that store again. Can't wait to go my holiday xxx

July 22, 2026
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Reply from Hays Travel - Cumbernauld

Thank you for such positive feedback Eileen. It was a pleasure to help you.
Looking forward to seeing you in store again soon.
Evelyn

Rated 5 out of 5 stars

Fantastic experience with Hays Travel

Fantastic experience with Hays Travel, Lauren was absolutely amazing from start to finish.

First time experience with Hays Travel won’t be the last.

July 20, 2026
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Reply from Hays Travel - Cumbernauld

Thank you for such positive feedback. It was a pleasure to help you with your booking.
Look forward to seeing you in store again soon.

Lauren

Rated 5 out of 5 stars

Lauren in the Cumbernauld branch was…

Lauren in the Cumbernauld branch was friendly, helpful & got everything booked with no fuss. Fantastic service, I’ve already sent details for my next booking

July 18, 2026
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Reply from Hays Travel - Cumbernauld

Thank you for your kind feedback David :) Look forward to seeing you in branch again soon

Rated 5 out of 5 stars

The staff are so friendly and helpful…

The staff are so friendly and helpful and always welcome us and always do their best to get us a holiday at the right price for us

July 18, 2026
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Reply from Hays Travel - Cumbernauld

Thanks so much for your kind feedback. It was a pleasure to get you booked.

Rated 5 out of 5 stars

Evelyn the travel consultant was very…

Evelyn the travel consultant was very helpful, she was efficient, informative, and knowledgeable. Took time to get the holiday we wanted

July 18, 2026
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Reply from Hays Travel - Cumbernauld

Thanks so much for your kind feedback . It was a pleasure to get you booked.

Rated 5 out of 5 stars

Received fantastic service from Deborah…

Received fantastic service from Deborah booking a last minute holiday always a friendly welcome from all the girls and very attentive
Christine

July 9, 2026
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Reply from Hays Travel - Cumbernauld

Thanks so much for the lovely comments Christine. It's always a pleasure to get you all booked up. We appreciate your cointnued support. have a fab time at the wedding. Deborah :)

Rated 5 out of 5 stars

As always staff are friendly and…

As always staff are friendly and efficient I wouldn’t go anywhere else to book my holiday

July 6, 2026
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Reply from Hays Travel - Cumbernauld

Thanks so much for your kind feedback . It was a pleasure to get you booked.

Rated 5 out of 5 stars

Great welcome to the store

Great welcome to the store . Friendly knowledgeable staff. Thanks Evelyn. Always a pleasure to book a holiday .

July 2, 2026
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Reply from Hays Travel - Cumbernauld

Thank you for such positve feedback. It's always a pleasure to see you in store and get your holidays booked.

Evelyn

Rated 5 out of 5 stars

Excellent service from Hays Travel

I rarely use a travel agent but after my experience with Hays Travel, l will definitely do it again!
Evelyn, from Cumbernauld branch was excellent from start to finish; so helpful, informative and made my cruise booking so much easier

June 30, 2026
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Reply from Hays Travel - Cumbernauld

Thank you for your kind feedback :) I hope you have a lovely holiday.

Rated 5 out of 5 stars

Very helpful and pleasant assistant…

Very helpful and pleasant assistant sorted everything out very quickly and efficiently but I use the shop in Cumbernauld at least three times a year .

June 23, 2026
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Reply from Hays Travel - Cumbernauld

Thank you for such positive feedback. It's always a pleasure to see you in store.

Deborah

Rated 5 out of 5 stars

Excellent customer service

We booked our first cruise through Hays and Sandra, their cruise expert was brilliant. I had so many questions and she was very patient as I’m sure she must’ve been fed up with all the emails! We enjoyed the cruise that much that we booked another one with Sandra yesterday. All the staff in the Cumbernauld branch are lovely and so helpful. Would definitely recommend them.

June 23, 2026
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Reply from Hays Travel - Cumbernauld

Thank you for such positive feedback Alison.
It was a pleasure to help and get your booking confirmed.

Sandra

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