Hays Travel - Jarrow Reviews 

923
TrustScore 5 out of 5

4.9

29 Bede Precinct, NE32 3LW Jarrow, GB


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Rated 5 out of 5 stars

Michelle at Jarrow took the anxiety out of our holiday booking. Very professional & put us at ease as we were anxious that there would be no availability for a wedding venue we are to attend in Lindos... See more

Rated 5 out of 5 stars

Michelle in Jarrow is amazing, went into to complete our Cruise for 26, to then add in a short break in Yorkshire for August. Then as we chatted booked next Sept Cruise. Amazing service, wonderful st... See more

Company replied

Rated 5 out of 5 stars

Great service from lesley, patient and very focussed on achieving the holiday we would like, after care is also a great feature. Will always go to Hays in Jarrow superb service from all the team

Company replied

Rated 5 out of 5 stars

I ususally always book my own holidays, but after looking tirelessly for over a week I couldn’t find anything we wanted within our budget so decided to drop in to Hays Jarrow. Ruby assisted me and pat... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 29 Bede Precinct, NE32 3LW, Jarrow, United Kingdom

  • 0191 4835550

4.9

Excellent

TrustScore 5 out of 5

923 reviews

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4.9

All reviews

(923)

124,980 reviews in the last 12 months

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Rated 5 out of 5 stars

Michelle at Jarrow took the anxiety out…

Michelle at Jarrow took the anxiety out of our holiday booking. Very professional & put us at ease as we were anxious that there would be no availability for a wedding venue we are to attend in Lindos next year. Booking was quick & she explained the steps, any extras, timelines & the process from here on in. Michelle assured us if there was anything we were unsure of to pop in & she'll sort it, taking away any stresses from us. It's really reassuring that there are people out there that recognise not everyone is an expert at the 'techy stuff' & willing to go the extra mile for you......I had attended the shop earlier that day to ask a general question about the passport process & another member of staff (didn't catch her name) kindly explained the process for my understanding so thank you. Special thanks to Michelle for taking the worry away & making the rest of my day stress free. Would definitely recommend....Thank you

July 25, 2026
Rated 5 out of 5 stars

Fabulous Staff

Michelle in Jarrow is amazing, went into to complete our Cruise for 26, to then add in a short break in Yorkshire for August. Then as we chatted booked next Sept Cruise. Amazing service, wonderful staff in Jarrow. Lesley the manager and Michelle very supportive of our family - we have 3 going with additional needs and they make sure everything is booked to support them xx

July 18, 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thanks so much for your lovely review Audrey, Always lovely to see you all - Michelle xxx

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure, the girls who work there are all lovely and go above and beyond to help.

July 18, 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thankyou for your lovely reply :) - Ruby

Rated 5 out of 5 stars

Great service from lesley

Great service from lesley, patient and very focussed on achieving the holiday we would like, after care is also a great feature.
Will always go to Hays in Jarrow superb service from all the team

July 18, 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thankyou for your lovely reply :) - Lesley

Rated 5 out of 5 stars

Pleasant

Pleasant, helpful and knowledgeable staff.

July 15, 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Hello
Thank you for your wonderful review! Thanks Stacey :)

Rated 5 out of 5 stars

Booked another holiday

The staff are very friendly and helpful booked many holidays with hays,all the girls at hays in Jarrow are great

June 27, 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for always booking with us we appreciate it! Ruby :-)

Rated 5 out of 5 stars

Very efficient and professional…

Very efficient and professional service,extremely please with the way Michelle handled our booking.
Many thanks

June 21, 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Lovely to see you both again and to be able to help you with your booking - Michelle x

Rated 5 out of 5 stars

The staff were very friendly

The staff were very friendly, honest and helpful. I ask questions related to my holiday and they helped me with easy. They were polite and very understanding. They did a great job. They are a credit to the company. Well done.

June 21, 2026
Hays Travel - Jarrow logo

Reply from Hays Travel - Jarrow

Thank you so much for your kind review and for choosing to book with us - Lesley

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